K-DESIGNERS HOME REMODELING

After a week the windows started leaking. The windows came with a one year warranty on the labor. I called them and they came back and caulked the windows for me, but the water continued to leak. I called them on January 13, 2014 and left a message and they did not call me back. My daughter also called them and they did not respond to her either. I am reading throught he warranty and it says that if I do not like the windows that they installed (I don't) they would replace them. This whole company is a scam.

Shanana called and made an appointment for a quote on replacing our patio sliding door. We agreed on a time and about an hour later I got a call double checking that bot h my husband and I would be present for the quote..I told her that my husband would be home I would not. She said they needed us both to be home when the quote was done. GIVE ME A BREAK..THIS IS A QUOTE FOR A SINGE DOOR REPLACEMENT. Not a long term contract, not multiple items a single item. Just a quote.I've been approached by many sales people over the years. I thought this approach went out with the 1960's. When asked why they needed us both for a quote she answered " Company Policy" . This was a popular approach by companies that wanted to up-sell you either multiple items and or a long term contract. It was commonly called Bait and Switch. I strongly advise people to be wary of this company and any Requirement that both owners be present just to receive a Quote.

What was delivered was a Pergola... a "Patio Cover". Columns were cast polyester and the rest was fabricated aluminum... very cheap looking. We determined who the manufacturer of the "Patio Cover" was a received a competitive quote for approx. $1500.00. So... 1. We didn't get the new patio we were looking for. 2. What we got a Pergola that was cheap looking and exhorbitantly expensive. After 6 months of negotiation the issue was resolved with a significant refund. The lesson here is simple. -Stay away from contractors who target the elderly or are otherwise impaired. -Get multiple quotes from qualified contractors. -Know what you're signing. -Assume nothing and do not rely on verbal agreements. -Don't pay until the job is completed to your satisfaction. -Check for business licenses, complaints with the BBB/State an/or local government and of course, Angies list.

They gave me a phone call first and they sounded very good, so I decided to have them come out. By the time they finished, it was too much. I told them to forget it. Their prices were very high. There was a lot of pressure trying to convince me. I asked them how much I would have to give up front, and told them I wouldn't sign anything until they told me how much it would cost. I had previously got an estimate from them for windows and their prices were way too high. I will never call them again.