Reviews
3.75 Reviews
Showing 1-5 of 5 reviews
Shannon B.
06/2013
septic tank
+ -1 moreReal estate sales are difficult because there are constant time constraints that we are trying to meet. We called Jack Sunday evening and left a message that we had located the clean-out and that we needed to get him out there asap to get the scope done. We called again on Monday morning and left 2 more messages (one at his office and one on his mobile). After hearing nothing, we called both numbers again and left 2 more messages that we would have to hire another company to perform the scope and to please get back to us and let us know if he could get it done. Still nothing. We called another company at that point and they got to the house within a couple hours and got the job done. 2.5 hours after our last call to Jack he finally returned the call. We let him know we'd already paid another company ($100) to get it done and asked that he refund our payment, to which he replied,"I can scope it now." Not very helpful at that point. More than anything, the fact that he would't return a call was the frustrating part. We would have been able to make arrangements for getting the scope done later in the day, but without a call we had to push forward. We asked for a refund since he didn't get the job done. He refused to offer a refund and would only do a scope. Again, it was too late. Even a compromise offer of a partial refund would have been nice. Most competitors don't charge unless they can actually get the scope. In our experience we've never been charged extra for having to go in through a roof vent. Since we were under the gun, we felt we had to pay the extra $50 for the already higher than average price of $150.
Description of Work: We hired them to perform a sewer scope for buyer clients of ours. They did come to the property in a timely fashion. We had difficulty locating the clean-out so they suggested going in through the roof vent. They said it would be an extra $50 to do it that way. We agreed to pay the difference. Once on the roof they were not able to get to the sewer line due to too many turns. Jack said he would come back and scope once we located the clean-out.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$200
Stewart A.
05/2013
drain cleaning
+ -1 moreHe was able to get the drain cleared. He was able clear out the pipe and go above and beyond to get this thing to work. He did a phenomenal job. I thought he was pretty honest with me. We did run into a miscommunication, he just showed up one day after I had called him.
Description of Work: Jet Drain cleared out a drain between my house and the street.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,000
Ruby G.
10/2012
drain cleaning
+ -1 moreJack was very fast and did a remarkably good job. In fact, he was quite honest about what needed to be done which saved me from spending an additional $2200.
Description of Work: He performed a camera inspection of a drain pipe and cleared it of tree roots.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$250
EMILY H.
01/2006
plumbing
+ -1 moreI called for an estimate. My husband and I took off work for the estimate. Jack never showed and never called to say he wasn't coming or to reschedule. I called him after the no-show and he never called back.
Description of Work: None
| Rating Category | Rating out of 5 |
|---|---|
| professionalism | |
| responsiveness | |
| punctuality |
JUDI N.
09/2005
sewer cleaning
+ -1 moreI WAS NOT HAPPY THAT I TOOK A VACATION DAY FOR NOTHING. WE HAD AN APPOINTMENT AND HE COULDN'T JUST BE HONEST WITH ME AND TELL ME HE DIDN'T WANT TO DO THE JOB. WHEN I FINALLY DID HAVE THE JOB DONE I FOUND OUT THAT HIS PRICING WAS WAY ABOVE THE COMPANY THAT DID DO THE JOB.
Description of Work: I ORIGINALLY HAD THIS COMPANY COME OUT AND CAMERA MY SEWER FOR A SEWER INSPECTION BEFORE I BOUGHT MY HOME. HE FOUND A CLOG JUST PAST THE CURB IN THE STREET. AFTER BUYING THE HOME I CALLED HIM TO COME AND CLEAR THE CLOG IN THE SEWER. I TOOK A VACATION DAY SO IT WOULD NOT HAVE TO BE DONE ON A WEEKEND. HE CALLED AT 8:30 THAT MORNING AND SAID HE HAD AN EMERGENCY TO ATTEND TO AND HE WOULD BE THERE IN APPROXIMATELY 1 TO 1 1/2 HOURS. HE CALLED AGAIN AT ABOUT 9:30 AND SAID THAT HIS TRUCK HAD BROKE DOWN. HE STARTED ASKING QUESTIONS ABOUT THE JOB AND IT MADE ME SUSPICIOUS. HE SAID HE WOULD GET BACK TO ME. I CALLED HIM LATER IN THE DAY TO SEE IF HE WAS STILL GOING TO MAKE IT. I NEVER HEARD FROM HIM AGAIN. HE TOTALLY BLEW ME OFF.
| Rating Category | Rating out of 5 |
|---|---|
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Contact information
PO BOX 2174, Clackamas, OR 97015
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Drain Cleaning,
Sewer Cleaning,
Septic Systems,
Plumbing
FAQ
JET DRAIN SVC OF PORTLAND is currently rated 3.7 overall out of 5.
No, JET DRAIN SVC OF PORTLAND does not offer free project estimates.
No, JET DRAIN SVC OF PORTLAND does not offer eco-friendly accreditations.
No, JET DRAIN SVC OF PORTLAND does not offer a senior discount.
No, JET DRAIN SVC OF PORTLAND does not offer emergency services.
No, JET DRAIN SVC OF PORTLAND does not offer warranties.
Contact information
PO BOX 2174, Clackamas, OR 97015