Efficient Communication Solutions, Inc.

Excellent installation on our home, we feel much safer now.

They did an excellent installation of security cameras for our home.

They did great work. We had an issue of unexpected charges but they met me in the middle and I was very satisfied.

After investing months evaluating every available option in security cameras and installation I talked with Don at ECS... finally someone who understood how to help a small business. No monthly fees!!! Unmatched professionalism from quote to installation... Don and his technicians James and Brandon all had the ability to discuss highly technical information in a way that was easy to understand. Our experience was so good, we added to our order right after the initial job was complete. Very professional!!!

Quick response to our request. The technical person that came out (James) was great. He took time to understand the problem before he started working. A good company to do business with

James went out of his to come back by the house after normal business hours to help me resolve the integration of ttheir system to my MacBook.

Project: install security cameras. Installer (James) was very professional and easy to work with.

Very professional. Work quickly and know each step so solving small problems takes very little time. Explain technical things so non-techs can understand easily. Original estimates and quotes very complete.

From bid to installation, the company's representatives were professional, but very friendly. I felt comfortable asking questions, and all were answered in a manner that I understood.

Consultation emphasized wire pulls above cielings but virtually all are exposed, a mild disappointment that can be mitigated. The install crew were excellent fellows and the minor hole in the garage ceiling was repaired quickly and professionally. I do wish the guys could have sent a little more time demonstrating how the system management works. It has been a frustrating learning curve. All in all a good experience despite some unexpected changes to the original plan.

Very specialized service for installing video surveillance systems.I found ECS via home advisor as I could not get an electrician to return my call. We bought our system at Costco. I recommend you contact ECS before you buy your system. They have suggestions so you buy the best one and don't get ripped off or buy junk. The install is very professional but expensive. I would not want to do it myself as it involves being on a ladder, hardwiring and snaking cables in and out of right spaces (my observations). It took 2 technicians 10 hours. It also was a 2 hundred more than the top range of the estimate which had been explained to me that this was possible prior to the install. I am pleased. Everything is working well. We are enjoying it.

Scheduling hitches, with mu;tiple requests by the company to change install dates. I wanted the system NOW, thats the point of having a video security system, and waiting through several postponements to install it results, by definition, in exposure of the property to potential vandalism / theft while the system sits uninstalled. Marked variance between estimate and final bill. I made no changes or additions. Disturbing. Installers damagin wallboarsd / sheet rock ceilings while working in attic. Still discussing repair. Installers should not be putting feet / hands through ceiling while in attic.

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They were great to work with, they understood what was needed and were quick in responding to us.