Efficient Communication Solutions, Inc.

From bid to installation, the company's representatives were professional, but very friendly. I felt comfortable asking questions, and all were answered in a manner that I understood.

Consultation emphasized wire pulls above cielings but virtually all are exposed, a mild disappointment that can be mitigated. The install crew were excellent fellows and the minor hole in the garage ceiling was repaired quickly and professionally. I do wish the guys could have sent a little more time demonstrating how the system management works. It has been a frustrating learning curve. All in all a good experience despite some unexpected changes to the original plan.

Very specialized service for installing video surveillance systems.I found ECS via home advisor as I could not get an electrician to return my call. We bought our system at Costco. I recommend you contact ECS before you buy your system. They have suggestions so you buy the best one and don't get ripped off or buy junk. The install is very professional but expensive. I would not want to do it myself as it involves being on a ladder, hardwiring and snaking cables in and out of right spaces (my observations). It took 2 technicians 10 hours. It also was a 2 hundred more than the top range of the estimate which had been explained to me that this was possible prior to the install. I am pleased. Everything is working well. We are enjoying it.

Scheduling hitches, with mu;tiple requests by the company to change install dates. I wanted the system NOW, thats the point of having a video security system, and waiting through several postponements to install it results, by definition, in exposure of the property to potential vandalism / theft while the system sits uninstalled. Marked variance between estimate and final bill. I made no changes or additions. Disturbing. Installers damagin wallboarsd / sheet rock ceilings while working in attic. Still discussing repair. Installers should not be putting feet / hands through ceiling while in attic.

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They were great to work with, they understood what was needed and were quick in responding to us.