eComMerchantSolutions (eCMS)

Banking/Credit Unions, Heating and Air Conditioning

About us

eComMerchantSolutions (eCMS) has been working with merchants since 1997. We are proud members of the Better Business Bureau and Dunn & Bradstreet (#158792791) and in exceptional standing with both. At eCMS, we pride ourselves in providing turnkey credit card processing for both Retail and Internet based merchants. As one of the recognized leaders in the online credit card processing industry, we have earned the reputation as the "Best of the Best" in the payment processing arena! * Excellent customer support and your satisfaction is our #1 Priority! * Fast, easy approvals * 98% approval rate! * Low, competitive rates. * No hidden costs. * No term commitments!

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Credit card processing solutions for all business: eCommerce, retail, vacation home owners, restaurants, mobile, etc.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.611 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
0%
3
18%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.3
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 1-11 of 11 reviews

Lynn Y.
03/2017
3.0
heating & air conditioning/hvac
  + -1 more
They do good work, but we thought it was really expensive. They came over and they had to order a part and they called us pretty fast. They fixed it promptly and they left the area perfectly clean.
Description of Work: My air conditioner was leaking and they had to fix it. We pay a yearly fee for them.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$399

Esther S.
06/2016
5.0
banks
  + -1 more
unknown
Description of Work: We have a service contract with ECM. While this is not inexpensive, the company has been prompt and their service people have been knowledgeable. We are very pleased.
Rating CategoryRating out of 5
Yes, I recommend this pro

Arthur N.
03/2016
5.0
banks
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Brett H.
01/2016
3.0
banks
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5

KATHRYN K.
04/2013
5.0
banks
  + -1 more
Very smoothly.
Description of Work: I had several technical questions while setting up my merchant account and was happy to find that all of my questions and concerns were address and solved quickly. I worked with many of the employees at eCom Merchant Services and found all of them to be courteous and helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Marilyn S.
07/2012
5.0
banks
  + -1 more
Overall this was the most Stress Free expierence that I have EVER had ! The staff members of eCom Merchant Solutions are truly dedicated to excellent customer service. It is such a delight to be treated with respect and feel that your business is important to them. NOT just another number. They care enough to thoroughly understand your business and seek out the best solution for your individual company. How amazing is that ? Our Accountant was impressed with the cost savings our company experienced. We continue to be completely satisfied with their service and do not hesitate to recommend them !
Description of Work: eCom Merchant Solutions provides our small business with an extremely cost effective, and efficient Merchant Payment Gateway. Thier solution not only addressed a small business whose largest sales volume tends to be seasonal, but also allowed us to expand our market beyond what we thought possible. They are quick to notify thier customers of new technology as it becomes available that could offer a potential savings to the company. They assisted me and walked me personally through the maze of setting up the merchant gateway. This is NOT a company who once you are on board forgets that you exist ! They continue to be just as responsive to any concerns or questions that you may have as they were initially. I have found them to be very Customer Orientated, Professional, Profcient, Dedicated and Knowledgeable. They are always available to help you !

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara Y.
06/2012
5.0
banks
  + -1 more
They do a good job. The few times I have spoken with them, they were helpful.
Description of Work: They provide credit card processing form my business.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39.95

Tim D.
06/2012
5.0
banks
  + -1 more
I have been very satisfied with their service. I also do personal references for this provider. They are really great to work with.
Description of Work: They handle my credit processing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

JOCK R.
06/2012
5.0
banks
  + -1 more
They have been great. Their rates are phenomenal. No one has ever been able to beat it. It does take about three to five day for the money to be transferred in an account. However, their service is great. You can always get a hold of someone. I have nothing but good things to say about my experience. They problem solve quickly and efficiently.
Description of Work: I use their services for credit card processing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Kelli W.
06/2012
5.0
banks
  + -1 more
I am a property manager for vacation homes. This allows me to have the transactions completed online and I don't have to deal with it. They are great. They are very helpful in the beginning. You could actually call and speak with someone as opposed to calling a customer service line and speaking with someone reading from a script. They took the extra step to ensure everything was worked out with my American Express. Their prices are competitive and I am very happy with their service.
Description of Work: They do the credit card processing for my business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Deborah D.
06/2012
5.0
banks
  + -1 more
They are very good. We had no problems with their service. Form the people in the office to the set up of the transfer, everything was good.
Description of Work: They did the transferring of the money to the banks for my business, America's Book Shelf.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    10151 SE Sunnyside Rd Suite 495, Clackamas, OR 97015

    www.ecommerchantsolutions.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 4:30 PM
    Thursday:
    9:00 AM - 4:30 PM
    Friday:
    9:00 AM - 3:30 PM
    Saturday:
    Closed

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Banking/Credit Unions,
    Heating and Air Conditioning

    FAQ

    eComMerchantSolutions (eCMS) is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 4:30 PM

    Thursday: 9:00 AM - 4:30 PM

    Friday: 9:00 AM - 3:30 PM

    Saturday: Closed

    eComMerchantSolutions (eCMS) accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, eComMerchantSolutions (eCMS) offers free project estimates.
    No, eComMerchantSolutions (eCMS) does not offer eco-friendly accreditations.
    No, eComMerchantSolutions (eCMS) does not offer a senior discount.
    Yes, eComMerchantSolutions (eCMS) offers emergency services.
    No, eComMerchantSolutions (eCMS) does not offer warranties.
    eComMerchantSolutions (eCMS) offers the following services: Credit card processing solutions for all business: eCommerce, retail, vacation home owners, restaurants, mobile, etc.

    Contact information

    10151 SE Sunnyside Rd Suite 495, Clackamas, OR 97015

    www.ecommerchantsolutions.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 4:30 PM
    Thursday:
    9:00 AM - 4:30 PM
    Friday:
    9:00 AM - 3:30 PM
    Saturday:
    Closed