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CompRite - Computer & Laptop Repair Service

Computer Repair, Computer Sales, Computer Training

About us

In-store FLAT RATE: desktops - $89, laptops - $129. No matter how long it takes us to repair your system, diagnostics & repair labor are covered by the flat rate*. Average turn-around 3 days. Express same-day service available. On-site service - $125/hr, travel charges may apply. 60-day warranty, never pay for the same problem twice. In-store service available at 5 locations - Clackamas, Portland, Gresham, Milwaukie, Vancouver,Happy Vally *flat rate does not include the cost of replacement hardware.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Laptop/desktop diagnostics, troubleshooting & repair - virus/physical damage - Hardware/software installation - wired/wireless network support & upgrade - on-site service - local/remote data back-up & recovery - physical cleaning - system configuration & restore - VoIP/LAN/WAN design & installation - website setup - small business consulting, training & support - break-fix on-demand service - virtual IT desk - network administration - managed IT service (computer/server) - computer & part sale.

Services we don't offer

We do it ALL!

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

MasterCard
Visa

Photos of past projects

Reviews

4.322 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
5%
3
5%
2
5%
1
14%


Rating CategoryRating out of 5
quality
4.2
value
4.2
professionalism
4.3
responsiveness
4.3
punctuality
4.1
Showing 1-22 of 22 reviews

Emrys M.
03/2024
5.0
computer repair
  + -1 more
Comprite is a wonderful juxtaposition of excellent technical knowledge with friendly, honest and real customer care. Paul will meet you at the door and talk to you one on one until he understands exactly what you need, then the work goes to his excellent technicians who will work miracles for you, or do more mundane things like repalcing a smartphone screen. Paul and his team went above and beyond for me when my phone stopped charging- locking away some very important data. When I explained how important this work was for me, Paul did everything to get my data back. It wasn't easy and we had to try a number of approaches but I got my data recovered AND my phone restored for way way less than replacing my phone. The work was quite affordable. These guys are great to do business with and are just great people. They do great work at a great price and they'll treat you real nice! One more great thing about Comprite is that Paul has a great memory for people. I've had work done at Comprite 3 times over the course of about 6 years and each time I come back in, Paul immediately recognizes me and remembers the work they did for me. The guy really cares about his customers.
Description of Work: Data recovery and phone repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$288

Loretta T.
06/2023
5.0
computer repair
  + -1 more
Best Computer Repair By Far!! You will never go anywhere else after coming here. The service, professionalism, and price that is customized to your needs and the work is spot on. Can not be beat. Paul is a God send and you will not be disappointed.
Description of Work: Laptop would not power on. Needed a new motherboard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Luda K.
02/2023
5.0
computer repair
  + -1 more
I would highly recommend coming to Comprite with any computer and/or phone that has issues. I’ve been coming to this place for many years and have never been disappointed. Very professional, kind and helpful people along with their service. I enjoy stopping by this place.
Description of Work: Cleaned two iPhone 14 pros, got two new screen protectors and phone cases for both iPhones.
Rating CategoryRating out of 5
Yes, I recommend this pro

Daniel D.
01/2023
5.0
computer repair
  + -1 more
Paul, the owner runs a great shop! They were able to to sell me a new charging block for my laptop, but was honest about being able to repair the one I had. They saved me $69! Highly recommend.
Description of Work: Broken power block for Laptop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Randall S.
12/2022
5.0
computer repair
  + -1 more
Paul, the owner, is always so friendly and helpful when I go in. I have a little older Macbook Pro and he keeps it humming for me. The most recent issue was that it keep slowing down and couldn't get anything done. In a matter of a couple of hours his tech find the problem (overheating from lack of ventilation) and fixed it for a very reasonable price. I have used CompRite for years and highly recommend them for computer and smartphone repair.
Description of Work: Repaired my computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

PAUL D.
05/2020
3.0
computer repair
  + -1 more
simple job hard to mess up. too expensive. Found a coupon the next week that would have save me $40 That's about 30% of the cost of the job. That means the regular prices are marked up too high to cover the discount. Computer repair is not an optional purchase and should not be marketed like furniture.
Description of Work: replace a dead battery

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$149

Steven C.
03/2020
5.0
computer repair, computer training
  + 0 more
Excellent. My 2009 Toshiba now works like new, and faster.
Description of Work: Laptop upgrade

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Katee C.
06/2019
5.0
computer repair, computer sales
  + 0 more
My son has been saving money for an iPhone. When we went into CompRite Clackamas, the friendly guys there went way above and beyond to make it possible for him to purchase a phone that he liked for the amount of money that he had to spend. They gave him a case, screen protector, warranty and charging block all for no charge. Very happy son = happy mom!
Description of Work: iPhone purchase

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daria L.
06/2019
5.0
computer repair
  + -1 more
I have been here mulitple times within the span of a couple of years. Each time the employees are attentive and reliable, as well as recongnize me from my previous visits. I have gotten four phones fixed with them in total, and all of them I have recieved back in perfect condition as well as done so at a reasonable price. This is the only place that I intend on coming to for repairs, the service is quick, easy and most of all reliable.
Description of Work: Screen fix

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa H.
05/2019
5.0
computer sales
  + -1 more
great. I will use them for ALL my computer needs
Description of Work: I have had all my work done by them for 2 computers. They are the greatest. They have taken excellent care of my computers for the past 5 years. I won't let anyone else work on them. Kudos to Paul and his staff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Debbie B.
05/2019
5.0
computer repair, computer sales
  + 0 more
Big shout out to Paul and his crew. They gave me the option of fixing my ancient computer or upgrading to a newer one, i chose the later. They were very thorough in explaining to me in layman terms so I could understand. Paul,Carl and tech went above and beyond to make sure I was pleased and ready as a novice could be on a new computer. I got such a killer deal and they have life time support I bought a laptop as well. BTW did I tell you they retrieved all my data off my old computer and set my new one up for me to easily use.Now I have a lightning fast computer with a good anti virus and backup It takes a little longer because they give everyone quality service, just be patient you won't be sorry I would recommend these upstanding people for all electronic needs and certainly will be a repeat customer.
Description of Work: My tower stopped working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$980

Tami S.
04/2018
2.0
computer repair
  + -1 more
I wouldn't even recommend anyone walk pass this shop. The service or lack thereof is sketchy, unreliable, and not worth the pain and hassle of dealing with the staff. I am pretty certain I overpaid greatly for the run around, lack of follow through and insufficient repairs. Initially, I went here because my laptop would not turn on or if it did, it would present a blue screen or would not make it past the start up screen. I found this place on this site and decided to take a chance since there were good reviews and it was close to home. My issues started the moment i walked in. When you walk in, it is like a hospital waiting room. People are just standing around pensive. Waiting and more waiting. After some time, the guy working the front desk FINALLY acknowledges me. I explain the issue and he goes to get Pail. When Paul came out I explained my issue. He said he'd take in the back to have a technician diagnose it. He's gone no less than 5 minutes and says the cost to fix it is $289!!! That's where I became suspicious of their business practices. I asked what the cost includes since they advertise $129 flat fee to fix laptops. He starts saying that the cost includes the hard drive, which is apparently broken, labor, and data recovery. He couldn't truly define all the cost, but insured it was cheaper than going to Best But since the drive itself would cost more than $200. This, I later found out on a subsequent visit, is not true since he gets the drives at cost, less than $100. Then came more misinformation and lack of follow through and inability to meet stated timeframes. Paul promised my laptop would take a few hours to fix. It would be ready the next day he said. They would call me. Well, they didn't call me. Concerned, I called them for an update. He said the laptop was not quite ready. It would take another day, but definitely ready by 4pm the next day. I arrived the next day to find it still wasn't ready. I was told it would take a little longer to run updates but it would be ready in an hour. When I arrived two hours later, it still wasn't ready and HAD NO DATA. They hadn't even tried to transfer the data. I expressed my dissatisfaction and got a song and dance about what calls his team was duooised to make to give me updates...which never came...and how it was all a misunderstanding. He refunded 1/2 the 289 and said they would keep working on the data. Took the laptop and realized they didn't install the keypad mouse drivers. Took the laptop back...another two days of no calls, except by me to get updates. Promises to get results, yet none. I still have a laptop with no keyboard mouse functionality and a hard drive that I cannot transfer the data from unless I pay another company an aborbadant fees. Paul makes a lot of promises that his staff can't seem to bring to fruition. Extremely annoying and aggravating and time-wasteful experience. I'm disheartened and disgusted.
Description of Work: I brought my laptop here because it would not turn on properly or make it pass the startup screen and w8uld give a blue screen.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$144

Renee M.
05/2017
5.0
computer repair
  + -1 more
I have been going to CompRite for a few years now. They are so wonderful! They remember who I am and always take care of my tech problems. They take pride in the work that they do and it shows. Great customer service! I wouldn't go anywhere else.
Description of Work: New digital hard drives, cleaning, DVD drive repair, laptop fan repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leo M.
01/2016
4.0
computer repair
  + -1 more
unknown
Description of Work: Installed new ssd hard drive in computer; also cleaned up system and provided security software. |Service took longer than initially promised. Was a bit difficult to "find" my old files on computer, but they were there. Thought they should have given me an itemized bill. |I am pleased with how my computer runs now and would do business with store again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$290

pete S.
01/2016
1.0
computer repair
  + -1 more
We dropped the phone off. Hours later we called to see if we should come in and pick it up or leave it over night. We were told to come in. We waited over an hour and nobody talked to us. We left. Manager called me and apologized. He knocked $20 off bill as goodwill gesture. I was impressed. Nice guy. But noticed that my fiance phone (same model of phone as mine) always got at least one more bar of reception than me. From that day forward, after they "fixed" my phone, I get more dropped calls and am more often unable to place calls. No network found it says, while my fiances phone has no trouble. I suspect they did something, broke something, overlooked something. Anyway, bottom line, NICE people. BUT they ruined my phone.
Description of Work: The provider replaced the screen on my cell phone. Now the cell phone has less reception, drops calls more frequently, more often unable to place calls. It worked better with the cracked screen than after they played with it. My fiance and I bought same model phones at the same time. Hers works much better.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$119

Alan H.
07/2015
5.0
computer repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$89

Shelly R.
07/2015
5.0
computer repair
  + -1 more
A couple of years ago, these guys repaired my gaming computer and it's still going strong, so I went back to them when I needed another computer to run an industrial application. They set me up with a great desktop that a had parallel port and the operating system I needed. Super friendly, knowledgeable and very helpful. I will use them again for any computer repair services and would definitely recommend them. A+
Description of Work: computer repair and purchase

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

SUSAN H.
02/2015
5.0
computer repair
  + -1 more
This is a great store. The people who work here are wonderful! I went in to buy an external hard drive and a new screen cover for my iphone 6 (the one I had was bubbling up in places). The first guy came to assist me immediately, first he explained which screen cover was best and why and gave me a great price on it. They placed it for me and my iphone looks 1,000 times better, just beautiful and so easy to read. I asked about an external hard drive and would it be easy to figure out how to install it on my PC? The next guy (possibly the owner) explained it to me and said he would have the technician come out and show me how to install it on one of the computers they had set up in the store. He gave me a great price on the external hard drive and right away the technician came out to demonstrate how to do it. Everyone was wonderful there, so nice! I took the hard drive home and with the demo the technician gave me, I was able to easily use it to back up my computer. I can't say enough nice things about this place, I highly recommend them !!!
Description of Work: Sold me an external hard drive and a glass screen cover for my Iphone 6

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

AL & JOAN E.
08/2012
1.0
computer repair
  + -1 more
They made it worse and caused other problems that we had to have repaired. Don't take your computer to comprite,
Description of Work: For the last 3 years we've taken our computer to Comp Rite for repair. Since the very first time, we got our computer back with a blue screen, which we didn't have to begin with. The last time we asked them to fix our computer, we had the same problem when we got it back. A blue screen. They said it was our graphics card (which is integrated into our motherboard). We finally got sick of the high priced, rush it in and rush it out, but never fix it routine, run around. We had someone else look at it. It had a bad cable, and a bad hard drive. But we had already lost most of our data on the hard drive thanks to comp rite. We were able to save the data left (maybe a quarter of the data on the drive), and replaced the cable. They also never updated the drivers like they were supposed to do in the first place.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$200

Response from CompRite - Computer & Laptop Repair Service
Dear customer, we have backed up your data in full, and at the time of service, no issues with the hard drive were detected by the diagnostic software. Since CompRite offers a 60 day guarantee, we are surprised you have not returned for a no charge check up. We always appreciate customer loyalty and wish you had given us the opportunity to take care of your needs free of charge, under warranty. We are also curious to see the invoice for the work done by another computer servicer to see if we could do something better next time and even possibly arrange for a refund / store credit for the amount you spent with them.

Corrine G.
06/2012
1.0
computer repair
  + -1 more
I was not happy with their service. I was very dissatisfied with their service. They were supposed to do a service that they didn't complete on it. They didn't offer me the same price they originally offered. They took longer than they anticipated. I would never use them again. It was originally supposed to cost $109 and it ending up costing me an additional $59. They offered a coupon online so I actually paid $110 but it was valued at $170. They wiped my memory clean. It was a total nightmare.
Description of Work: I used CompRite for computer repair.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$170

Response from CompRite - Computer & Laptop Repair Service
Dear customer, our records show that we have backed up your data prior to repair and restored it on to your system when finished. We also show that you have later authorized us to add Trend Micro antivirus software, which has resulted in an additional $65, which I presume is the price difference you dispute herein. We stand behind our work for 60 days after completion and welcome customers concern. We always work to resolve issues to customer satisfaction and are frankly, surprised to see a negative review here rather than attempting to resolve directly with us. Thank you for your business and we do apologize for any inconvenience this may have caused. If there is anything we can do to resolve this matter, please don't hesitate to contact John, owner of Comprite, at info@comprite.com.

Chien T.
03/2008
5.0
computer repair
  + -1 more
Great. Flat fee laptop repair, plus DC jack part. Even cleaned the computer screen and keyboard for no extra charge. 60 day warranty for the part. The guy was upfront and realistic about the turnaround time. Provided me a business card with the work order number, and called when the work was done. When I came by to pick up the laptop, the guy made sure to show me that the jack was working, not just running on batteries. Overall I am pleased with the result.
Description of Work: Dead PC laptop. No power- black screen. Had diagnostic done, DC Jack replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$164

TRENA S.
04/2005
5.0
computer repair
  + -1 more
THEY DID A GREAT JOB, I DON'T KNOW TOO MUCH ABOUT COMPUTERS. I KEPT HAVING PROBLEMS, SO I JUST LET THEM FIX WHAT EVER THE PROBLEM WAS. MY COMPUTER SEEMS TO RUN A LOT BETTER AND I DON'T HAVE ALL THE ERROR PROBLEMS I HAD BEFORE.
Description of Work: RESTORED MY WINDOWS OPERATING SYSTEM AND ADDED MORE RAM. CLEANED OUT UNUSED PROGRAMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124.97

    Contact information

    12036 SE Sunnyside Rd, Clackamas, OR 97015

    www.comprite.com

    Service hours

    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales,
    Computer Training

    FAQ

    CompRite - Computer & Laptop Repair Service is currently rated 4.3 overall out of 5.

    Monday: 10:00 AM - 7:00 PM

    Tuesday: 10:00 AM - 7:00 PM

    Wednesday: 10:00 AM - 7:00 PM

    Thursday: 10:00 AM - 7:00 PM

    Friday: 10:00 AM - 7:00 PM

    Saturday: 10:00 AM - 5:00 PM

    CompRite - Computer & Laptop Repair Service accepts the following forms of payment: MasterCard,Visa
    Yes, CompRite - Computer & Laptop Repair Service offers free project estimates.
    Yes, CompRite - Computer & Laptop Repair Service offers eco-friendly accreditations.
    No, CompRite - Computer & Laptop Repair Service does not offer a senior discount.
    Yes, CompRite - Computer & Laptop Repair Service offers emergency services.
    Yes, CompRite - Computer & Laptop Repair Service offers warranties.
    CompRite - Computer & Laptop Repair Service offers the following services: Laptop/desktop diagnostics, troubleshooting & repair - virus/physical damage - Hardware/software installation - wired/wireless network support & upgrade - on-site service - local/remote data back-up & recovery - physical cleaning - system configuration & restore - VoIP/LAN/WAN design & installation - website setup - small business consulting, training & support - break-fix on-demand service - virtual IT desk - network administration - managed IT service (computer/server) - computer & part sale.
    We do it ALL!

    Contact information

    12036 SE Sunnyside Rd, Clackamas, OR 97015

    www.comprite.com

    Service hours

    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 5:00 PM