Apex Roofing is a professional and energetic company, dedicated to high standards of excellence and quality. We value each one of our customers, and hope that you find our work rewarding and satisfying.
Overall, very well. My brother is a general contractor and he had a friend of his look over the bids. Apex's bid was almost spot-on for what he would have charged. Also important to me was availability. We are doing some other work around the house and Jeff scheduled us around that. His crew was courteous and professional and they cleaned up everything before the left. I only gave a B grade on price because there was another bid that was significantly lower... I have no way of knowing how that would have played out had I chose that contractor.
Description of Work: Remove and replace roofing
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,117
Elizabeth B.
05/2015
4.0
roofing
+ -1 more
They were great. They were professional. They did a good job. We could rely on them. They cleaned up after they were done. Their price is probably a C compared to other ones we checked with. The product was a little bit different. He was willing to come out and do some other stuff for us. He was very responsive.
Description of Work: They put new roof on our house in our outside building.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Marijo M.
10/2014
5.0
roofing
+ -1 more
Came over on time. Went through the entire roofing process and offered various options. Even provided photographs for insurance claim purposes. Performed the work in a timely fashion. Roof looks terrific.
Description of Work: Apex Roofing removed our old roof. Installed new roof. Corrected original venting deficiencies which were pointed out at the beginning. Great information upfront on how a roof should be installed and what steps they would take to allow the new roof to last. Installed new solar powered attic vents which will help keep the attic temperature much lower and exted the roof life. Also installed new skylights - the original ones had deteriorated and were not reuseable.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Judd R.
10/2014
5.0
roofing
+ -1 more
Very well. Steve was very clear in his initial explanation of the job, very punctual to meetings, very attentive to the workmanship and scheduling. We are very pleased and will recommend Apex to our friends when needed.
Description of Work: Put a new roof on our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$21,000
Lester & Audrey C.
09/2014
5.0
roofing
+ -1 more
I met with Jeff, the owner of it, and he sat down and talked all about it before he even started. He came out like everybody else that I had come out, gave me a bid, and walked right through it. He did not ask for any money out front like some of the other companies did. He was willing to meet me on my time whenever it was possible. I had to make appointments with the other guy and a couple of them I had to call a couple of times to find out when they were coming. I just like his personality. Me and wife both like him so we went with him. I had something that they should have caught. They came out, looked at it, and said that they did not know why they did not catch it, but they fixed it within two days. For somebody doing the same thing, most of them with their bids came to $2,000 to $5,000 more. Then, he run into problems and told us what it was going to cost while the other guys were already hiring and that was not putting in it any of the materials. He did it on.
Description of Work: I have used Apex Roofing. They had to re-roof my whole house. They tore off all the shingles and repaired some of the places that were rotten. They took some rotten beams off of the back porch, had to replace all those, and replaced all the ply wood on that. They even fixed my garage roof because it was sagging about three inches.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Darise R.
09/2014
5.0
roofing
+ -1 more
The gentleman arrived to evaluate the job and submit the cost of repair on the date we requested and at the time we scheduled. We were given options on ventilation, and newer fans. Explaining the difference in costs for each item. Varieties of different shingles and colors to choose from were shown to us. Professional, friendly, accommodative to our pets. At the end of each day they were very through in cleaning all debris from days work. No evidence anyone had been around our property. Our gracious neighbor allowed the usage of her driveway, and the crew were very thoughtful in making sure her property was cleaned each day. Choosing this company was based upon their integrity, honesty, with no hidden fees. Continuous effective communication between the staff and all involved with the roofing process, creating a smooth transitions when something unexpected came up. Last day a complete final inspection allowed, both contractors and resident to ensure the work was completed to everyones' expectation, before payment was given. Their service in the future would be used again for our needs. Details of the process of reroofing were explained each day, so that we were aware of what was being done, as this was our first experience with a roofing company and we are very impressed.
Description of Work: Remove several layers of old, brittle roofing and replacing our home with new roofing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Gary B.
05/2014
5.0
roofing
+ -1 more
Although we decided to wait one more year before we replace our roof, I need you to know Jeff is one of the nicest, most professional, and sincere businessman you will meet. He was very prompt and called me on several occasions to know he was working on the proposal and wanted me to be "in the loop". Please make sure that you include him when you are starting your bid process. A pleasure to deal with!
Description of Work: Spoke with Jeff (the owner) about replacing our roof. Jeff came to our house to get measurements and a general idea of the layout of our roof. Jeff came all the way back to our home a week later with his proposal (we live west of Grants Pass, he lives in Medford)
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1
Maria H V.
04/2014
5.0
roofing
+ -1 more
I was impressed by the honesty of this company.
Description of Work: A representative came out promptly, went up on my roof to assess its condition, and informed me that my roof was in good shape and did not need repairs or replacing.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
AJ D.
04/2014
4.0
gutter repair, roofing
+ 0 more
Jeff was honest and very easy to work with. The job was a large one for a small house as the roof had many existing layers, some skylights and rotting gutter facias. His bid was def in the upper range of all 5 bids we got, but his company puts it roof systems. We did not go with Apex, we went with a different roof system, but they would have been our 2nd choice if timing wasnt an issue.
Description of Work: Had a bid to replace our exiting composition roof, gutters, and replace some facia and soffit boards, improve ventilation to our 1956 home- approx 1250 Sq FT home.
Rating Category
Rating out of 5
value
5.0
Yes, I recommend this pro
$9,956
Kipper M.
03/2014
5.0
roofing
+ -1 more
Everything went as explained to us. We ran into an issue with some wood replacement though. But the team replaced it very quickly. It was obvious they have done this many times before. I looked at the wood that was taken off and couldn't believe that that part of the roof didn't fall in . They worked hard and got the job done. The team was also understanding of the four children we have and made extra sure of the safety for them below. Thank you Team Apex Roofing!
Description of Work: Apex Roofing came out and measured our roof then proceeded to let us know our options. We dealt with the owner, Jeff. He let us know that his company could offer a us (as he put it) a SureStart Plus warranty from Certainteed. If you don't know what this is please ask him. We ended up spending more than we wanted but got the roof we wanted with. Jeff and his team came out when they said, tore off two layers of roofing, installed the new roofing, and finished ahead of time. Very professional and catered to our wants. And thank you Jeff for the follow up :-)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,120
Rob H.
01/2014
5.0
roofing
+ -1 more
I was very happy with the whole experience! Jeff and Steve were great to work with. I wanted to save some money so I did the tear off my self, Steve came to our house with a trailer and tools and instructed us on how to do the tear off. They were quick and cleaned up when the job was finished. I would recomend Apex roofing to anybody!
Description of Work: Re-roofed House
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Val S.
12/2013
5.0
roofing
+ -1 more
GREAT - By the time I got home from work around 3:30, you would never know a roof was being put on. The work area was spotless.
Description of Work: Removed existing roofing - put on new roof (shingles). I had 3 bids - Apex was the highest by .03 cents. I wanted Apex.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,382
R. E. S.
12/2013
5.0
roofing
+ -1 more
All contact with Jeff Thayer (the owner) and his entire crew has been very positive. I would do business with Jeff on a handshake. When he and his crew replaced the roofing, they went above and beyond what would normally be required. For example, they used a woven waterproof fabric in lieu of normal felt paper for the underlayment and re-nailed the sheathing without being asked since the original builder did not do a good job of it. They showed up on time every morning, were friendly and courteous and cleaned up the job site each evening. In addition, hey painted all the vents and pipes to match the new roofing without being asked and at no extra charge. After the job was complete, they retrieved every nail and staple that had fallen to the ground with magnets. Even though it had been 4 years since the roofing job, Jeff responded within 24 hours to my request for help in blowing out the gutters this Fall, as our regular gutter blower had had his hip replaced.
Description of Work: Replaced roofing and gutters after hail storm damage in the fall of 2009. Cleaned gutters in the fall of 2013.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,000
jeffrey W.
11/2013
1.0
roofing
+ -1 more
Would not recommend this provider to anyone.
Description of Work: Took forever for them to get back to me. Estimate was way out of line,had work done by Pressure Point Roofing for $825.00
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,000
marylou S.
10/2013
5.0
roofing
+ -1 more
Apex Roofing came out & accurately estimated the likely tasks needed to be done, the amount of time required, the likely scheduling and the costs. Because our roof is relatively simple (only 2 planes) and small (2,000 sq ft), they thought they could probably squeeze it in between other jobs, in spite of this being their busiest season. They were polite & professional, and cleaned up extremely well after each day's work. After the bulk of the work was done, Steve came out to finish a couple tasks that had not quite been completed (picking up the rest of the nails & clearing the vents under the eaves). I only wish that SOME roofers would start providing their employees with health insurance, pension plans, paid vacations and sick leave. I like to vote with my dollar, and would've preferred to go with a vendor that treated his employees like the hard workers they appear to be. But alas, apparently no local roofing company does this. None from which I got estimates did. Any company that does so will certainly have a higher overhead, but can probably expect less turnover and more patronage from customers like me. And ultimately should feel better about how he's treating his people.
Description of Work: After a slight delay in responding to our inquiry, they assessed our need for a new roof, for a couple more attic vents and for clearing the vents under the eaves. They provided us with a good array of color choices, and in spite of the very busy season for roofers, got to it very quickly (within a couple of weeks.) They re-roofed our house & took care of the attic venting needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$3,300
Response from Apex Roofing
In response to health care/ pension plans/sic days: I feel the same. Everybody that works should have these benefits. We will be looking into these benefits in the near future. We have however been taking steps to keep overhead down. You wont see us driving a 50,000 dollar new truck, or buying commercial real estate to store our equipment. My refusal to do so stems back to my big picture "more profit more benefits" On the flip side, the roofing industry is very, very competitive in a numerical sense. Estimate are often low compared to other trades, yet we roofers pay the highest insurance premiums on the market. Just one of the many reason's that keep our numbers/ benefits down. Please know that, Apex employee benefit package's are something we are striving for. Thank you again for the work. Jeff Thayer
Tommy M.
10/2013
5.0
roofing
+ -1 more
Job Site was at Fort Klamath on the shores of Agency Lake where you can have high winds and foul weather any time of the year including summer. House was under renovations which included new exterior siding on third floor Master Bedroom and installation of Chimney Pipe Box over 6 / 12 Open Beam Ceiling, and repair of Oiled Wood Eves and Barge Rafters. Apex worked very well with the carpenters by returning several times to do roof work as the carpenters finished each portion of their job. When rain / high winds threatened, Apex made special trip to Fort Klamath and installed the metal roofing on entire roof, then returned after the rain and removed portions of the roof so the Carpenters could finish their job. Apex designed Metal Roofing Wrap to go around the massive Barge Rafters that is exposed to the wind and weather coming off of the Lake to protect the wood from damage. Last month when a leak developed in the sky light over the dining area, Apex returned and checked the sky light. After determining it was not the roof leaking, but the sky light, Apex made a temporary repair to stop the leak until a Glazer can repair the sky light. Apex did not charge for the repair. I give these guys all A's on the way they worked with the other contractors and for doing a superb job.
Description of Work: Removed Old Roof from 3 story house with 6 x 12 pitch on part of third floor, 5 x 12 pitch over kitchen and dining room and 4 x 12 pitch over Master Bed room on third floor. Installed new snow / water shield and new roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,200
Chad R.
08/2013
5.0
roofing
+ -1 more
Good job-this is an old place so they did a tear off of the old roof and installed new plywood sheeting on the roof before installing the new roof. Overall good job and I am happy with the work product.
Description of Work: New Roof Installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Gayle W.
07/2013
3.0
roofing
+ -1 more
I made an appointment for them to come out a week ahead of time. The guy called a half an hour before and wanted to change it to another day. Well he agreed to come later in the day, and he was still 20 minutes late. He didn't really answer our questions fully and seemed to be in a hurry to leave. I asked about the estimate and he said that it would be ready Friday or Monday. I asked if we could get it Friday and he agreed we would get it. He not only didn't contact us Friday, but didn't call us Monday either. So I finally called Monday afternoon, and told him that we wouldn't be going with him because we weren't going to be using a unresponsive provider. He got a bit upset and tried to say he didn't tell me we would have it Friday. Well he called back later and got our answering machine--he said he was sorry and that he did remember now telling us that he would get the quote to us Friday before the holiday. Needless to say, we still won't be using Apex.
Description of Work: We contacted Apex Roofing for an estimate to replace our entire roof.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Apex Roofing
On July 3rd, we were unusually busy with people who wanted to get estimates done and projects scheduled before the left for the 4th of July holiday. On days like this we sometimes call ahead to see if we can adjust schedules to accommodate everyone. I called the client before this appointment to ask if we could move it to a later the same day or to a different day. just prior to our meeting time however, my GPS had lost connection in the rural are in route to the client's home. I took a wrong turn and had to stop for direction. i called the client, explained what had happened with the GPS and that I would be late. When I arrived on this extremely hot Wednesday, we discussed the project and I answered every question the clients asked. While they went off to attend to their property, I measured and inspected the roof. Before leaving, I said I would be getting back to them on Monday or Tuesday. They asked if I could do it Friday and I agreed. I made a note of it as I got in the truck, but the note was attached to another estimate (which I completed and presented on Friday). On the following Monday, when this client called my cell phone, her name came up on my screen and I happily said her name as I answered the call. I was stunned when she said I had missed the appointment. I said, "That's terrible! (I was thinking, Oh no! How could this have happened?) Are you sure we said, Friday?" She reminded me and I apologized for the mistake. She told me she would be going with another roofing company. I told her I respected her decision. When I returned to the office I reviewed my notes and realized how the mistake had happened. The extreme heat, the GPS problem, the busy schedule, were all just circumstances. The misplaced note was my mistake. The mistake and responsibility was mine as the estimator. So, though I knew she had gone with another roofing company, I still called the client back to explain the mistake and extend my sincere apologies again for the inconvenience of the missed appointment. We strive for great communication and customer satisfaction. If a mistake happens we take responsibility for it and we correct it. I have since changed the way I note follow up appointments so this won't happen again. Steve
Julian S.
01/2013
5.0
roofing
+ -1 more
Very professional and punctual. Thorough explanation of my options, also did a great job at explaining the importance of proper ventilation. Saved me enough money to install solar tubes, a great addition to any home, an overall great experience!!!!!!!!!!!!
Description of Work: Complete removal and replacement of my roof and installation of 3 solar tubes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
A. H.
12/2012
5.0
roofing
+ -1 more
Excellent response time, professional, attention to detail. Great to work with. Would hire again.
Description of Work: Fixed leaky roof and replaced flashing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Elizabeth B.
10/2012
5.0
roofing
+ -1 more
They did a wonderful, conscientious job for us. We are very pleased with how the roof looks. So pleased, we will have some other out building roof's replaced.
Description of Work: Took old roof off, removed unused chimney, placed new roof on and preformed complete clean up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
BRUCE B.
10/2012
5.0
roofing
+ -1 more
Apex Roofing was right on the spot with the quote, but their price was that much higher. He came back the next day with some legal rights about it. He was a very responsible person. They came out shortly after we called. Very professional and they came back later that day with the quote and some extra information. I felt they were working hard, but they were just expensive.
Description of Work: We got a quote from Apex Roofing.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William T.
09/2012
5.0
roofing
+ -1 more
They were very prompt and professional. Although Jeff was not the one who came out to provide the bid, the review of our needs was still very thorough. In the end we decided to go with another contractor even though Apex was a bit less expensive, but not because of any perceived shortcomings with Apex. We ended up choosing a company that is well known for installing flat roofs. If we have roofing needs in the future though, we will certainly have Apex on our list of contractors.
Description of Work: Bid for replacing two flat roofs.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Dayton D.
09/2012
1.0
roofing
+ -1 more
No work done,would of been nice just to get a call back,,
Description of Work: Called for estimate never heard back?????
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Apex Roofing
I personally have not seen your name come across my desk. Although I am not saying it never happens, Somehow, someway, in the hustle and bustle of our job (especially busy season Aug-Nov) some names and information just falls through the cracks. I encourage you to please call again for an estimate on roofing or gutters at a discounted rate for your inconvenience. Jeff Thayer
Mary S.
07/2012
5.0
roofing
+ -1 more
They were very promot in returning calls and professional and helpful.
Description of Work: I needed a roofing project done in very short notice and was having trouble finding anyone who could accommodate the timeframe. Jeff responded right away and was willing to come work over a weekend to make it happen. We didn't end up needing their help but I was very impressed at their professinalism and willingness to respond to an emergency like that. Would use them if I needed a roofer again!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Roofing,
Gutters
FAQ
Apex Roofing is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 AM
Tuesday: 8:00 AM - 5:00 AM
Wednesday: 8:00 AM - 5:00 AM
Thursday: 8:00 AM - 5:00 AM
Friday: 8:00 AM - 5:00 AM
Saturday: Closed
Apex Roofing accepts the following forms of payment: Check,MasterCard,Visa