Carpet for Less

They were great. The guys that did the floor were punctual and they showed up to do their work on time. They did a great job and they were easy to work with. When I was in the process of selecting the floor they were very helpful. They wrapped the job up very fast. The guy that did the drywall work didn’t show up on time nor did he do quality work. They dismissed him after that and that was good. They had a lot of integrity about the work they did, getting it done right and making us happy. I would say they were A+ all around, except for the sheetrock guy.

We worked with Carpet for Less in hopes of getting a quote to replace the carpet in our living/office area and three bedrooms. They were very friendly and quick to schedule a show room time to look at carpet samples and allowed me to take home any I was interested in. The first appointment for a measuring estimate was forgotten by them as they were busy on a commercial site. They called that evening to apologize and we rescheduled with them for the next day. I didn't receive ANY phone call when they missed the second appointment or to even request that I return the carpet samples. Finally five days later I called and requested that they let me know when they'd have the show room open to drop off the carpet samples as we had decided to give the job to another company. They simple said to leave them on the front step. End of story.

Originally we shopped at a big box home store but they insisted we needed 61 square yards of carpet for three bedrooms. We contacted Dustin's company and he said he could save us money because we only needed 54 square yards. He was right and he did a nice job on this installation. We previously had Dustin and Brian install vinyl flooring in two small bathrooms. When a small error happened, Dustin offered to make it right, even if it meant replacing all of the vinyl in one room at his cost. He was able to fix the small tear in the vinyl to our satisfaction. Dustin was nice to work with. He recently moved his business from out of state. He showed up late a couple of times.