Description of Work: They sold our house (still under contract actually)but had such poor communication that we should have done it ourselves. The closing date has been moved back 2 weeks, which happens but I still don't know why. They don't return emails, texts or calls in a timely mannner (up to a week to hear back!). They took weeks to take the pictures of the house and put the sign up with no explanation of why everything takes so long.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
1.0
punctuality
2.0
$20,000
Response from Amy Savage
This review is posted by an individual that we did not do business with. We have no records of this individual or any related transaction. Amy Savage at A Group Real Estate prides itself on making our clients the top priority through quick responses and thorough communication.
Virginia B.
05/2015
5.0
real estate agents
+ -1 more
unknown
Description of Work: Amy was amazing. I felt very comfortable with her from the very start. She explained every detail along the way and provided us with inforation to make our move easier. Over the years I have used several realtors and Amy was the best hands down. I can recommend her without reservation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paul S.
06/2014
5.0
real estate agents
+ -1 more
Amy - You and Sandy are not just the best realtor team we've had in 5 buy/sell situations, but one of the very best customer service experiences in any purchasing situation I've had in my 56 years. I felt that I was watching and observing masters at the field of putting customer needs first and delivering in a manner that far exceeded expectations. I learned tips for improving customer service in my own business just by observing you both in action. You gave us handy key date emails that not only helped keep us informed, but also told us that you had a handle on all the key steps and actions. For the first time in working with realtors, I felt you had our best interests in mind first and constantly. While the house sold quickly, I never felt you were moving us toward compromise or loss of our best interests - you were our advocate all the time. Inter personally, you were great to work with and always accessible at all times via whatever technology we used. Your work ethic is a model for others. You had quick access to quality vendors when we needed work done. When we were having problems with the service from the mortgage broker (partially due to our not having had a mortgage since 2007), you suggested an option to change brokers immediately. While we declined, we appreciated your offer to make a change fast. It was a great experience, and you should be proud of your skill in your craft - and the fact that you are a model for success far beyond the real estate business. Most sincerely, Paul Sivley
Description of Work: Sold our home, helped us purchase a new one
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Betty & Mike L.
10/2012
5.0
real estate agents
+ -1 more
Working with Amy Savage and her staff was great!!!! They did an excellent job of marketing our home in Tualatin, OR
Description of Work: We contacted Amy Savage when we were going to sell our home in Tualatin, OR. She met with us and we discussed what we wanted and Amy worked with us to sell our house for the price we wanted and in a timely fashion. Amy worked hard and we were very pleased with how she handled everything. We would use Amy again, if we are ever looking to relocate back to Oregon.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Betty & Mike L.
10/2011
5.0
real estate agents
+ -1 more
The products and fliers they use are very high quality. She uses plastic and everything is just very nice. She calls almost every week to check and make sure that everything is going okay. They are very professional and easy to work with. This office sees that we have plenty of supplies and fliers to aid the sale and they seem to actually care about us.
Description of Work: Amy is selling our home in Tualatin currently.
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Service Categories
Real Estate Agents
FAQ
Amy Savage is currently rated 4.4 overall out of 5.
Sunday: 10:00 AM - 3:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 10:00 AM - 3:00 PM
No, Amy Savage does not offer free project estimates.
No, Amy Savage does not offer eco-friendly accreditations.
No, Amy Savage does not offer a senior discount.
No, Amy Savage does not offer emergency services.
No, Amy Savage does not offer warranties.
Amy Savage offers the following services: Real estate agents.