Sparkling Homes

Terra took the time to listen to our specific needs and worked with us to create a plan for making our home immaculate. Mackensie and Emily were very thorough and efficient, leaving the entire house shining, especially in the stubborn spots like glass range top and showers we struggled to maintain. Thank you for your help. We look forward to working with this company again.

Terra and her crew were very upbeat and hardworking. They did a nice job and worked fast. I'd definitely hire them again.

I have a two-story house and I let them clean the downstairs, the upstairs is too horrible. They do the floors and they dust and they vacuum. I've got three dogs and a cat, so that's a big deal. They've been really great. Sometimes I've had to cancel at the last minute and they always manage to work around me. It's a small company, owned by one person. She uses all environmentally friendly products.

They were professional and timely. The house was spotless. They even took the time to give some attention to our dog.

When I first contacted Sparkling Homes two years ago I had two requirements: that they be honest and not steal from me and that they clean my house on Fridays due to my four day 10 hour work week Monday through Thursday and my need to manage my mother's care in addition to those hours. She agreed. Initially, it was set up for the first Friday of the month and then at their request, moved to the fourth Friday of the month. A couple of times, they requested coming on Thursday which I did once but it was very stressful so I asked that they stick to their original agreement with me. Things got thrown off schedule in December with both Christmas and New Year's falling on Friday. In January and February they came in the middle of the month and I had a couple days notice. When Terra contacted me this month to come in the middle of the month on a Thursday, I told her I couldn't do it as I had an injured leg and that I was hoping she could do the last Friday of the month as it is my grandson's 16th birthday and I was thinking about having a party for him. She said she could not come at all the last week of the month and wanted to come on Monday which I am currently working at home on a big project. I told her that wouldn't work as I would be doing conference calls and writing. I asked about Friday a couple weeks out and she said Fridays were rarely available and since there was no flexibility in my schedule, she would return my key. Then I discovered on Angie's List she was accommodating other clients for every Friday. I can understand her wanting to put a weekly client in in place of a once a month client, but being honest with me about it instead of firing me without notice is hardly an trustworthy business practice. So, in the end, I got neither honesty nor my Fridays.

They do a terrific job to include being amenable with addressing suggested/supplemental cleaning needs. They've stated they'll work with us to move our weekly cleaning to our preferred day of Fridays.

They come every other week. I have them do the main floor only. I am not really thrilled with the thoroughness of their work.

They are a good company. They do a good job. They are friendly. It’s a pleasure to work with them. They are professional. We use them monthly.

Terra's communication was excellent. We made arrangements a couple weeks prior and she worked us into her schedule. She has a work partner that like her is very polite. She comes prepared with her cleaning supplies. I felt very comfortable leaving her with our house. My wife was very happy with the cleaning that Sparkling Homes did. They know what they are doing. When they were finished they even let our dog back in the house. We will be using them again for repeat once a month service. Thank you Terra for a job well done..

The house was a dust bowl. It's an older house with some less than easy to clean surfaces. I've been unable to get around very well for months with a bad knee and then surgery. Sparkling Homes rescued me; responding to my call for help the very next day. I went to the website and inquired and next thing two sparkling girls were zooming around my house digging me out of this grime. I've never seen my cupboards looking so clean since I painted them years ago and the stove top was gleaming. This was an initial cleaning and I expected to pay a bit more to get started. Now I'm going to go on a regular cleaning schedule which will reduce the price and I'll be able to dig deeper and eventually add the lower floor where the laundry room is.

I was very impressed with Terra of Sparkling Homes. She was quick to reply to my first contact, the communication was amazing and the cleaning was thorough!

Terra was a pleasure to deal with. She responded to my online quote request very quickly by email, and offered me me times that same week. It was super easy to arrange the visit at a convenient time via emails. Terra and Vanessa were nice, punctual, and professional. I had to leave for work 10 minutes after their arrival, and felt completely comfortable leaving them alone in my home. They are very animal friendly, and although my indoor cats decided to hide, I was confident that they would be nice to the kitties if they emerged, and would not let them sneak outside. They did a good job cleaning my apartment. The bathroom in particular was super dirty and looked great when I got home! Although my place wasn't 100% spotless-- some baseboards not dusted, did not wipe down walls, etc-- , considering the level of dirt prior to their visit I'm very pleased. (I live in an old apartment with peeling paint, lots of nooks and crannies, and had not deep cleaned in a VERY long time.) Since they had estimated one hour and I left them with a blank check to fill in with actual time worked, I'm glad they cleaned until the place looked great rather than put in the time to get it perfect-- which would have taken much longer than the 1.5 hours they spent! Hard to beat what they accomplished for $135. I also really appreciate that they use eco-friendly cleaning products (except optional bathroom bleach). I'm really sensitive to chemical smells, and my apartment was odorless when I got home from work. Plus I didn't need to worry about nasty products around the kitties. All of which is to say... Terra and Vanessa were very likable, trustworthy, and efficient. Not a *perfect* clean, but a dramatic improvement over the neat-but-dirty apartment they arrived at! I'm looking forward to hiring them again in a month or two!

They are very quick and efficient. Although not the cheapest they have been very professional and we are satisfied with their service. We have had a few incidents with their punctuality, but I think this is due to a recent attempt to reorganize their schedule. I've spoken to them about this and they were receptive about our concerns Hoping it will no longer be a problem.

We hired Terra to do an initial cleaning, after we had bought our home and had done some work on it, before moving in. She and her associates did such a fine job, we have continued her services. She comes every other week, now. We have been pleased with all her work. Our house is, indeed, sparkling because of her.

I am very fussy. I have had several cleaners in the last 20 years. But I have not been able to find any that are adequate for more than a few years. My first priority is for the safety and security of my home. I have had some cleaners that forget to lock up when they leave or who have lost our house keys. Neither of these things is acceptable to me. My second priority is for the safety of items in my home. While I know that accidents can happen, I have been cleaning my home my entire life and never broken anything. With care, I know it is possible to clean thoroughly without breaking anything. In addition, I have had cleaning people put dents and knicks in my woodwork and wood furnishings. And again, I realize accidents happen, but when I clean, this does not happen. And last, the actual cleaning. Most companies come in and clean thoroughly the first time. But as time goes on, the cleaning is less and less thorough. When I have made suggestions about items to clean better, I am usually met with arguments and excuses. I realize that sometimes things can be overlooked. I even do this myself. But if I make a suggestion or request, I do not want an argument about it. I have also found that when I clean, sinks, toilets and floors stay clean almost 2 weeks. However, with most cleaning companies I have used, within just a few days, everything is dirty again. I explained all this to the manager/owner of Sparkling Homes and was reassured everything would be done to my satisfaction. So I hired them several months ago. And I have been extremely happy. My home has remained secure. Nothing has been broken. And my house is very clean! Sparkling Homes charges a tiny bit more than what I was used to, but for the extra quality, its well worth the price. I also realized there was one room we had not discussed at our initial visit, and thus had not yet been cleaned. I mentioned this to the owner and was met with reassurance that it would be clean during their next visit. How nice to not have to argue about things! I strongly suggest hiring Sparkling Homes...you won't be disappointed!

Not impressed but they could be good cleaners.

Terra and crew are fantastic I hired them last year to have my house cleaned, I appreciate their consistent excellent work. I hired this company because they advertised being pet friendly, had some bad experience with former house cleaners in that regard. Price is very reasonable and my house is "sparkling clean" as their name says it. They use environment friendly supplies!!!! 2 hard working young women they are!

The service went very well, I was very pleased with the work. They were there when agreed time. They did not fool around they went right to work, and were friendly and nice to work with. I am not in the best of health and can't clean as I used to.

When the lady who had been cleaning my house for the past 12 years retired, I was really concerned about how to replace her. I found Sparkling Homes on Angie's List, and chose them based on their reviews. They did the initial cleaning on 10/25, and I then signed up for cleaning every two weeks. Terra and her assistance are thorough, efficient and speedy. I'm very pleased with their work. They are cheerful, professional, and pleasant to work with.

The initial clean and first estimate were a little more that I had expected. However, after the first scheduled cleaning, Terra cheerfully adjusted the price downward when she realized the job took less time than she thought! Terra and her assistant have been a joy to work with. They are always prompt and professional. They have responded to all my requests for doing things a certain way - such as always closing the blinds so they tilt upward! They have been flexible with scheduling and contact me a couple weeks in advance to confirm the next cleaning date. They do a quality job and are well worth the price paid!

Wow. Just wow. Sparkling Homes far exceeded my expectations on every level - professionalism, quality, price, punctuality, and perfectionism. We typically clean our own home, managing to get by with a small home and two busy schedules. But with guests visiting who have severe pet allergies, we knew we needed help to get our place ready. And I am so glad I called Terra! Our house is not only Sparkling, but is cleaned far better than I had even hoped. I keep finding areas of the house they managed to clean & tidy up!! They hit all our priorities, including our crowded bookshelves filled with dust & the hidden corners jammed with dog hair. Plus they managed to dust all the surfaces throughout our home and we could tell immediately when we arrived home that the whole house was CLEAN. Truly a gift. I've already emailed to see if we can get on a monthly schedule. These two are amazing and worth every penny!

Terra and Samantha were so kind to call ahead of their arrival so that I could get the baby's needs met before showing them around. I already knew that I liked them via our email exchanges. They are sweet ladies you would want for even babysitting or pet care, you can trust them that much. I was relaxed having them in our home, and even confessed to being a bit of a germ-freak! After two hours of dedicated cleaning, I was pleased by all that they had accomplished in my home. We have a lot of clutter and they did a fabulous job. I really wanted to write a positive review for others who are also picky about the type of person you let into your home.

It was fantastic overall. The two were at my house on time, were very friendly and professional. Driving a smart car which shows concern for the climate/environment as part of their company ethic. Were up-front about having a no-bleach option. They took time to clarify my order/needs, and then proceeded to work very efficiently and quickly. I especially appreciated how personable they were -- making it easy to have them at my house for 2 hours. (They were even nice and friendly to my pets.) : )It was a pleasant experience and the house showed the result of their hard work.

Terra was very responsive and professional. She emailed me with estimates and times we could have the apartment cleaned, and arrived promptly on the day we decided upon. She and her assistant left the apartment dusted, tidy, and smelling great! I would use them again.

Terra and Samantha did an amazing job! I don't think my house has ever been this clean. They arrived exactly on time, got to work right away and in less than three hours my dusty house was beautiful, spotless, and smelled great. They were thorough, professional and very sweet. The attention to detail was great. I immediately signed up for monthly service and cannot recommend them enough. I've already told my friends and am looking forward to the next cleaning!