SERVICE MASTER CLEANING SPECIALISTS

We learned a not so nice trick that Service Master played with the completion of the work on our home that flooded. They said they needed to put a fan in the crawlspace to help with drying the wood floors from underneath the house. They reported that there was NO water noticed in the subfloor on in the crawlspace. They removed the insulation under the floor to complete this fan project. Their trick is that they never planned to replace the insulation! When recently contacted they quickly stated that the flooring contractor was supposed to re-install the insulation. Not making sense - why would Service Master start a project and not finish it and better yet, not tell us the consumer that they were not finishing the project. We only found out about this problem when we were trying to sell our home and the inspector found it. When I contacted Service Master they said they would be happy to come out and give me an estimate to pay more money to finish their job. We had another licensed handyman give us and estimate and is was around $1600. For something that was never explained to us and we did not know was left uncompleted. So a warning to anyone that has a mitigation company coming to your home - if they say they want to remove the insulation under the floor - ask them who is putting it back!!