They got me going in the right direction, fixing the problems I'd created and educated me as well. I'd go back here in a heart beat.
Description of Work: My old IMAC needed some work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Dick & Ruth P.
07/2016
5.0
computer repair
 + -1 more
unknown
Description of Work: Stephen Patterson came out on behalf of MACTEK and installed our new pc/printer, etc. The per hour charge was fair and I would welcome this young man back into our home any time.
Rating Category
Rating out of 5
Yes, I recommend this pro
Joan B.
12/2013
5.0
computer repair
 + -1 more
Within three weeks the glass self distrusted, even though I kept the iPad in it's protective case & "treated it with kid gloves", never even took the iPad out of my house. My take on this is that Apple uses a high tech piece of glass on the iPad, & MACTEK, obviously uses an inferior, less expensive glass. When I called MACTEK, they agreed to fix my iPad for an additional $90.00. What they did is put a piece of glass in that was & still is fractured along the lower edge of of the iPad. I took the iPad back three times over a two week period, & each time they never replaced the glass. What they did do is file the glass, polish it & ??????. I finally got sick of dealing with them after spending $265.00 for what I consider a rip off. So I spent another $735.00, & purchased a new iPad Air. March 23.2014 Since posting my original review of my experience with the above vendor, he has contacted me & more then made amends for my initial business dealings with his company. Not only did he offer a written apology, but he also offered me a $100.00 gift certificate on any future repairs. Would I use his services again, yes, by all means. I consider his intent to be sincere, & more then appreciate his willingness to reach out to me and make amends.
Description of Work: Initially replaced a broken glass on my iPad for $175.00.
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Service Categories
Computer Repair
FAQ
Macktek is currently rated 5 overall out of 5.
No, Macktek does not offer free project estimates.
No, Macktek does not offer eco-friendly accreditations.