KUPELIAN'S ORIENTAL RUGS

Kupelian's did an excellent job cleaning my 4 rugs. They picked them up from my old home, cleaned them, repaired one rug, stored them, and then delivered them to my new home as scheduled. I would definitely recommend this business.

Anthony was very responsive and on time.

Contractor inspected carpets on-site, proposed solution and timeframe. We accepted. Work completed timely at quoted costs. Carpets lovely!! Thank you Kupelian's. Mr Kupelian very polite and professional.

They promptly returned my first phone call in 24 hours even though they were out of town. A few days after returning to town they picked up my carpets and told me the cost before taking the carpets. The carpets were returned nice and clean a week later. They insisted on laying out the carpets in several directions until I was satisfied with their location as I had just moved into my house. They could not have been more professional or nicer. .

They only answer or return about 30% of the calls. I would leave a message, and a few days later I'd call again. After a couple of weeks we were able to make appointment. I live in Redmond and he told me that he had some business in Redmond the following week and he would be in at that date. He told me approximate time. Well, the day arrived no one shows. I call, no answer. I call again and finally get a hold of him. He tells me that he didn't have my phone number and did not know where I lived. He said he would call again when he would be in Redmond. Well, that was in July, now it's late November!!!!