Johnson Brothers TV & Appliance

Johnson Brothers were competitive on the price for the Maytag washer and dryer and did a nice installation. They even came back to do a minor adjustment of the location of the machines.

I went into the store, knowing what I wanted and I waited to be helped. After being ignored for awhile, they had the new guy help me. The salesman was new but courteous and helped me decide if my installation plans would work. I had already spoken with a heating and sheetmetal company and an engineer about my plans. Other than the new guy having some difficulty getting answers to my questions from other employees, everything was fine. When I went to pick-up the item, the salesman told me the manager wanted to speak to me. Not realizing I was being ambushed, I answered a couple of rather rude questions about my installation plans. The manager/owner then proceeded to insult, berate and humiliate me about my installation plans for something like 10 minutes. I would try to explain my reasoning and he would go off on another tirade. His reasoning didn't make sense, until I realized he assumed I had a gas range not an electric one, even though I had clearly said it was electric. It was obvious he wasn't listening to a thing I was saying. When I was finally able to point this out that I had an electric stove, he blubbered and then said well it still wouldn't work. I had to sign an agreement that the warranty was voided to remove my new appliance from the store. Refusing to buy the item would have cost me a heavy and quot;restockingand quot; fee. When I later hired our reputable contractor and told him the story, he laughed, and said it was typical. He, and another subcontractor, said there would be no problem using the product the way I wanted. I have NEVER been treated in such a rude manner by a store employee. He at no time tried to be helpful, answer any questions or listen to my comments. He also treated his new salesman in a very rude manner. The original salesman agreed with me but waited till his boss was gone to tell me. I would tell any female customer to stay away unless you want to be ignored, treated like an idiot and insulted in front of everyone by a bully!! I can't think of a single reason to return to this store. The owner was RUDE, RUDE, RUDE!!! I have no affiliation with any of this store's employees or any of their competitors. This is an independent review.

From the initial call Mark Johnson gave a very good description of their brands that would fit our application. With prices. We agreed we should go and look. He met us the next day and took us through all the available models that would fit. Paid and set a delivery time. They were on time. Excellent installers. Polite and---handed us a certificate for a $150.00 rebate that they said Mark just recieved from the manufacturer. Would use them and WILL use them for a stove and freezer. Soon.

They are a good company. They are very knowledgeable. They have their own installers. The installers will come out and look at the project and tell us what we need for the project itself to select the appliance.

The guy did a good job in installing our dishwasher. I would highly recommend him. Their price is very competitive. They even gave us a discount. I would probably going to use them pretty soon.

One of the appliances had a warranty issue with them. They are very professional. As soon I called them they acknowledged and came right out. I had a very pleasurable experience with the. I would absolutely use them again in the future.