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Gutter Guys NW

Gutters, Homebuilders, Gutter Cleaning

About us

When you are looking for the premier source for gutter and downspouts in Bend, OR area, try Gutter Guys NW. Our locally owned and operated company has a team of professionals, dedicated to a tradition of excellence in customer service.

Business highlights

27 years of trusted experience

Services we offer

Gutter- Cleaning, Repair, & Replacement. Power washing.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.410 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
20%
3
0%
2
10%
1
20%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.6
responsiveness
4.2
punctuality
4.1
Showing 1-10 of 10 reviews

Shelby S.
09/2023
1.0
gutter repair
  + -1 more
The only reason this company is getting even one star is because you have to in order to complete the review. Gutter Guys NW never showed up to do the installation of our gutters. We were scheduled for a Tuesday afternoon and no one ever showed up nor did they call to inform us that they wouldn't be able to make it that day and try to reschedule. We called them twice during the day as it got later and later and were told both times that they would contact dispatch/ scheduling and have them call us. Never received a callback. This continued for three days until we went with a different company. We never received any callbacks from dispatch/scheduling and no one in the office was ever able to tell us why we were just blown off. On the final day, I asked to speak with a supervisor and/or management and of course, there wasn't one available. SO unprofessional! I absolutely would NOT recommend Gutter Guys NW!
Description of Work: Installation of gutters.
Rating CategoryRating out of 5

denise N.
09/2017
5.0
gutter repair
  + -1 more
Things are BUSY in Bend, which means you have to wait for contractors to find the time to do the work. It took a little while to get me on the schedule, but that was to be expected. I asked for a phone call before they came (there was no concrete time set for the day they were coming), and this happened and the timing worked out. The guys were in and out in a flash (they weren't too talkative about things while they were there, but maybe this is a good thing?). I had to ask if I needed to sign anything, or if I was paying them directly or waiting to hear from the office, so I felt a little uncomfortable with this part, but overall it was a good experience and I would definitely recommend them.
Description of Work: Move downspout on rain gutter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John R.
12/2015
5.0
gutter repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Stuart G.
11/2015
5.0
gutter repair
  + -1 more
unknown
Description of Work: New gutters and a grate to prevent leaf buildup.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$1,300

Daina W.
10/2015
5.0
gutter cleaning, gutter repair
  + 0 more
They came out and cleaned and repaired the gutters on my rental property when other gutter vendors had said they were not repairable. The owner was prompt, kind and completed the work as promised. Highly recommend!
Description of Work: They came out and cleaned and repaired the gutters on my rental property when other gutter vendors had said they were not repairable. The owner was prompt, kind and completed the work as promised. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

toni C.
04/2015
4.0
gutter repair
  + -1 more
unknown
Description of Work: Asked for estimate on installation of a gutter guard system. gave us a quote but also gave us the insight that that was an expensive option and a cleaning of the gutters once or twice a year might be more cost effective at this point in time. Appreciated the honesty. Given the fall snow, it was hard to pinpoint a day to get them here. It took a few phone calls, but we finally got the work done. Will use them for future gutter cleanings annually.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$225

kevin K.
02/2014
1.0
gutter repair
  + -1 more
No services performed. I contacted this business and they never returned my call.
Description of Work: .

Rating CategoryRating out of 5
responsiveness
1.0


Response from Gutter Guys NW
Hello, Thank you for leaving a review. I apologize for your poor experience with Gutter Guys. I was not surprised to see your comments. Last year our company was busier than we have ever been. I was the only one in the office, phones were ringing non-stop, and our estimators and crews were out running from sun up to sun down. It was an exciting yet overwhelming time for us as a small family owned business. We knew that we were letting our customers down and needed to come up with a plan and change the way we were doing things. Since then we have gone from one person in the office answering phones to two of us at all times. From one estimator, to two and from one crew of installers to three crews 5 days a week. All of us here at Gutter Guys NW pride ourselves in our customer service, quality of workmanship and customer satisfaction. Again, we do apologize for dropping the ball last year & we truly hope you consider giving us another chance to help with any of your gutter needs in the future. Thank you, Gutter Guys NW

Carol C.
11/2013
2.0
gutter repair, home builders
  + 0 more
Called 3x . Left msg. 2x never received a call back. Called the third time and got the feeling he really didn't care if he got the job or not. So he didn't get the job!
Description of Work: Not hired

Rating CategoryRating out of 5
value
3.0

$200

Stacy H.
09/2013
5.0
gutter repair
  + -1 more
Great. We got 3 bids and they where not only the cheapest, but this company is great to work with.
Description of Work: Repaired and installed new gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

dave P.
08/2012
4.0
gutter repair
  + -1 more
Installation went well. Some debris remained from the removal of old gutter. A little slow on a follow up call. All in all, pretty satisfied.
Description of Work: Installed new gutter and replace old gutter

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$475

    Contact information

    PO Box 9445, Bend, OR 97708

    http://gutterguysnw.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Gutters,
    Homebuilders,
    Gutter Cleaning

    FAQ

    Gutter Guys NW is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Gutter Guys NW accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Gutter Guys NW offers free project estimates.
    No, Gutter Guys NW does not offer eco-friendly accreditations.
    Yes, Gutter Guys NW offers a 5% senior discount.
    No, Gutter Guys NW does not offer emergency services.
    Yes, Gutter Guys NW offers warranties.
    Gutter Guys NW offers the following services: Gutter- Cleaning, Repair, & Replacement. Power washing.

    Contact information

    PO Box 9445, Bend, OR 97708

    http://gutterguysnw.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed