Reviews
5.013 Reviews
Showing 1-13 of 13 reviews
Janna B.
02/2018
appliance repair
 + -1 moreExpert Appliance answered the phone and scheduled service for the next day. The technician (and apprentice) was prompt and professional. They diagnosed the problem quickly, repaired the oven igniter and checked for other issues as well. I don't mess around with gas stoves and ovens- these guys know what they're doing!!
Description of Work: Gas oven igniter service
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Yes, I recommend this pro
$200
Jill Y.
08/2016
appliance repair
 + -1 moreunknown
Description of Work: Rod responded quickly, provided the necessary repair to our refrigerator, and guaranteed his work.
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Yes, I recommend this pro
Michael M.
01/2016
appliance repair
 + -1 moreunknown
Description of Work: On time and honest. What more is there?
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Yes, I recommend this pro
SUZANNE P.
01/2015
appliance repair
 + -1 moreunknown
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Yes, I recommend this pro
$500
Teri S.
10/2014
appliance repair
 + -1 moreunknown
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Yes, I recommend this pro
Kelly S.
06/2014
appliance repair
 + -1 moreI called KitchenAid myself and entered the sequence of buttons to and quot;reprogramand quot; the board, but could not get the dish washer to stop blinking and restart. Called Expert Appliance and he was able to make a service call THE SAME DAY! He called KitchenAid as well and tried the same sequence of buttons and could not get it to restart as well. Took the panel off and connecting and reconnected the computer ribbon strip and it started. Told me that he could order another computer strip if the problem occurred again, but he thought it was just my three year old pushing the buttons and got it locked up into some type of sequence that we could not override. Showed me also how to lock out they system so by little button pusher would not freeze up the dish washer again. Only charged me for the service call.
Description of Work: Fixed KitchenAid dishwasher control board that was not functioning.
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Yes, I recommend this pro
$75
Rob C.
12/2013
appliance repair
 + -1 moreFirst of all Rod answers his phone when you call him. No and quot;leave a message and I'll get back to youand quot; stuff. Our frig starting acting up, making chirping sounds and then the control panel lights started blinking and the temperature began to rise. We scheduled a service call for two days out but Rod said call him if things get worse, which they did. The next day the frig pretty much stopped working so I called Rod back and he came out that afternoon. It seems the problem was in the control panel or the freezer fan. After speaking on the phone with the Kitchenaid service department he was able to get to the problem without testing all the electronics which saved time and money. He ordered the part from Portland, it arrived the next day and he came right out and put it in. Problem solved.
Description of Work: Replaced fan in Refrigerator.
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Yes, I recommend this pro
$300
Kevin N.
08/2013
appliance repair
 + -1 moreSet up an appointment for the next day and showed up on time. Quickly diagnosed the problem and ordered the part for next day delivery and repair. Great service at a reasonable price. Other repair services didn't even retiurn the call!
Description of Work: Fixed refrigerator.
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Yes, I recommend this pro
$200
Frank V.
01/2013
appliance repair
 + -1 moreI have used Rod a couple of times. I don't have much too add to what others have said: Good communication, prompt, will explain the issue in detail if you're interested and will also tell you when a(nother) repair is not likely to provide much service/benefit relative to the cost and when to use it and quot;until it quits.and quot; (Glass top on range; washer)
Description of Work: Similar Good Experience
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Yes, I recommend this pro
$200
Michelle P.
12/2012
appliance repair
 + -1 moreRob is very professional, friendly and honest. I would highly recommend him. You might have to wait a few days but he's busy because he's good at what he does. Over two weeks later my washer is working perfectly. Lastly, I was so impressed when he told me he repaired appliances that broke down right in the middle of Thanksgiving and must have saved the day for a few lucky people!
Description of Work: On Monday my washer stopped draining and spinning. It had been having problems for some time but I managed to keep it working for about 8 months just by reseting it. This time it just quit. I spoke with Rob Monday afternoon and he scheduled me for Friday. It took awhile because it was the week of Thanksgiving. He services Bend and La Pine so he has a very busy schedule. He came exactly on time and first cleaned out the filter and next drained out the stinky standing water from the tank. He kindly walked the 5 gallon bucket far out into the yard and dumped it. Next he tried to start the cycle again but it made same horrible noises I had been hearing before. After further examination he found it to be the pump and I would have to replace it. Rob was so patient talking to me about the cost of repair compared to a new washer. I decided to have him order the pump. The diagnostic, clean-out, and water removal which took some time was only 75.00 - I thought very reasonable. The cost of the pump was 188.00 plus labor 59.00 totaling about 323.00. He ordered the pump and didn't collect any money from me until he returned to install it.
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Yes, I recommend this pro
$323
Roxann S.
10/2012
appliance repair
 + -1 moreWe own a vacation rental home and do not live in the area. Our guests called early Monday morning and informed us that the refrigerator was not working and that their food in the freezer was thawing. We called Rod from Expert Appliance Services and explained to him the problem reported by the guests. We were so fortunate that he had an opening within the hour and would be able to stop by the house to check the problem out for himself. With the guests and our approval, Rod was able to enter the house, diagnosis the problem and fix it before they returned back from their adventure. We owe Rod a huge Thank You for his quick response. Our guests were thrilled that the problem got fixed so promptly. We will not hesitate to call Rod from Expert Appliance Services in the future. His prompt answer to our phone call and ability to respond so quickly was a huge relief to us being so far removed from the area.l
Description of Work: Rod from Expert Appliance Services diagnosed and fixed our warm refrigerator. The problem was a clogged vent in the back of the refrigerator. Rod explained that the refrigerator will shut itself down if it becomes over heated. The clogged vent caused it to shut-down. Rod cleaned the vent and made sure that the refrigerator started to cool again before leaving the property.
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Yes, I recommend this pro
$100
Linda C.
06/2012
appliance repair
 + -1 moreI had to replace my stove due to a mouse having made a nest in the insulation....worst, most lingering odor imaginable, not much else to be done but buy a new one. When I purchased my new stove I needed it to be installed. The salesman recommended Rod from Expert Appliances. He was on time, the price was good (better than the cost if installation was arranged through the store). Pleasant interaction starting with the first phone call through his visit and service. He was very flexible and willing to contend with my schedule which can be challenging. He cleaned up after himself and was very willing to allow me to vacuum and clean the area under and behind the stove before he finished the installation. He had a great idea to prevent future mousey invasions and put it into place for me. I would definitely recommend this company and will call them in the future if I need appliance repair.
Description of Work: Disconnection of old gas stove (which had not occurred to me when I bought it, I don't mess with gas so needed this extra service) including moving it outside to be picked up, he then had to put the new one in place & complete the installation. Very helpful & pleasant, had a brilliant idea for how to seal off a large hole that had been cut in the drywall behind the stove, including putting it in place for me.
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Yes, I recommend this pro
$105
ROBIN A.
03/2011
appliance repair
 + -1 moreRod called ahead to let me know he was on his way. He arrived a few minutes early. He quickly diagnosed the issue as a bad circuit board. Because he'd seen so many of these, he actually had the part in his truck! About 20 minutes later we were back in business. I can't thank Rod enough for his excellence customer service!
Description of Work: Our GE refrigerator stopped working on Friday after 5:00. I called many repair people but no answer. Rod called me back Saturday morning, and could come over later that morning for only a slightly higher service fee than a week day.
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Yes, I recommend this pro
$278
Contact information
56870 Venture Ln Ste 113S, Bend, OR 97707
Licensing
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Service Categories
Appliance Repair
FAQ
Expert Appliance Service is currently rated 5 overall out of 5.
No, Expert Appliance Service does not offer free project estimates.
No, Expert Appliance Service does not offer eco-friendly accreditations.
No, Expert Appliance Service does not offer a senior discount.
No, Expert Appliance Service does not offer emergency services.
No, Expert Appliance Service does not offer warranties.
Contact information
56870 Venture Ln Ste 113S, Bend, OR 97707