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Discount Hearth Inc

Fireplaces, Gas Logs

About us

We are an internet business and as such do not install or repair.

Business highlights

22 years of trusted experience

Services we offer

Fireplaces-electric, wood stoves, fireplaces-gas, firepits-wood, firepits-gas, gas stoves, gas logs-vented & vent free, hearth pads, patioheaters, barbeque grills & fireglass.

Services we don't offer

Since we are a internet based business selling Nationaly our service support is limited to phone support.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.88 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
13%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-8 of 8 reviews

Patricia J.
07/2016
3.0
fireplaces
  + -1 more
unknown
Description of Work: I did not use this company. I only looked at the website. It was located too far from me.
Rating CategoryRating out of 5

Gerard A.
06/2016
5.0
fireplaces
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pat E.
01/2014
5.0
fireplaces
  + -1 more
They were very helpful with our fireplace, and had the necessary part in stock at a VERY reasonable price. I loved their store, the prices, and the personnel were extremely kind.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Laura Lynn G.
12/2013
5.0
fireplaces
  + -1 more
They did not carry the part I was asking about but they were quick to let me know it rather than dragging it out!
Description of Work: Provider responded promptly to question asked via messaging thru Angie's List.

Rating CategoryRating out of 5
responsiveness
5.0

Yes, I recommend this pro

Sharon S.
04/2013
5.0
fireplaces
  + -1 more
Things went very smoothly.
Description of Work: We had an old cracked fireplace insert that was not safe anymore. We used this fireplace every winter for 15 years as a main heat source to cut down on heating fuel (propane) and our double wide mobile home stayed warm. We decided it was time to replace it and to have a wood burning Buck Stove put into the fireplace insert space by Discount Hearth. The guy that came out to install it was on time and very professional in his installation process, and yes it was noisy and messy for a few hours, but he cleaned up everything and made sure our new Buck Stove worked. I remind you this was in the middle of summer in Oklahoma, so it was not the right time of year to just let it burn. This winter of 2012 / 2013 was our second year of use and we just LOVE this stove. I highly recommend these folks and I am forever grateful! Oh, by the way, this Buck Stove heats better, longer and cleaner than the fireplace ever did. We are very satisfied customers :)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Kimberly B.
03/2013
5.0
fireplaces
  + -1 more
Very helpful and informative. Professional and courteous.
Description of Work: Very helpful and informative. Professional and courteous.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0


Candice B.
06/2011
4.0
fireplaces
  + -1 more
Does not have a showroom to see the fireplaces.
Description of Work: This company do not have a showroom to look at fireplaces everything would have to be ordered online from pictures.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Discount Hearth Inc
I fail to understand why you would leave such negative feedback on a company that you never did business with! You found our website on the internet and it clearly indicates we are an ecommerce business. Like hundreds of thousands of ecommerce websites we are internet based only. We have three warehouses located throughout the US to best serve our customers. We have some of the lowest prices because we have eliminated the traditional costs of business, a retail showroom. While I understand that some customers would rather go to a traditional showroom, these are not our customers. We have been a successful internet based business for over fifteen years, we are also an A rated company by the Better Business Bureau.

Maurice M.
01/2011
5.0
fireplaces
  + -1 more
Placed the order online, I was contacted to discuss alternatives. All material was shipped and received in a timely fashion. The burner was defective and Discount Hearth was very responsive. Their customer service during and after the sale was great. Overall an excellent experience.
Description of Work: Created a Fireglass Fireplace converting a wood burning fireplace to Fireglass

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

    Contact information

    2660 NE Hwy 20 Suite 610-214, Bend, OR 97701

    www.discounthearth.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 4:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Fireplaces,
    Gas Logs

    FAQ

    Discount Hearth Inc is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 10:00 AM - 4:00 PM

    Discount Hearth Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Discount Hearth Inc offers free project estimates.
    No, Discount Hearth Inc does not offer eco-friendly accreditations.
    No, Discount Hearth Inc does not offer a senior discount.
    No, Discount Hearth Inc does not offer emergency services.
    No, Discount Hearth Inc does not offer warranties.
    Discount Hearth Inc offers the following services: Fireplaces-electric, wood stoves, fireplaces-gas, firepits-wood, firepits-gas, gas stoves, gas logs-vented & vent free, hearth pads, patioheaters, barbeque grills & fireglass.
    Since we are a internet based business selling Nationaly our service support is limited to phone support.

    Contact information

    2660 NE Hwy 20 Suite 610-214, Bend, OR 97701

    www.discounthearth.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 4:00 PM