We purchased cabinets for our new kitchen and bathrooms from Larry and Angel Haynie of Big Larry Designs. I have contracted with multitude of vendors throughout my 35 years of general contracting and remodeling and have never felt compelled to write a bad review, this being my first bad review. Big Larry Designs & the Haynie’s are, by far, the worst vendor/owners I have ever done business with. That said, I do take some responsibility for the issues, as I broke my own #1 rule: NEVER, NEVER, EVER, pay a vendor in full for their product prior to delivery, especially when that product is delivered months out. A deposit is fine, full payment is a HUGE mistake. A full payment requirement puts the buyer at a distinct disadvantage when problems arise, and problems will arise. A paid in full vendor has no “skin in the game” to communicate, keep commitments, and solve issues.
Description of Work: Big Larry Designs, according to their website, requires a nonrefundable design fee of $500. We never paid this fee, it wasn’t discussed. You don’t need to pay this design fee to any vendor as there are plenty of cabinet companies that will help you. At the time of our order, the full payment issue was discussed at length. Larry convinced me that with his years of cabinet experience, his integrity, his commitment, and his problem solving abilities, any problems will not be an issue. After completion of our order, communication was far less than desirable, delivery & install commitments were not kept, and I had to solve the problems. I should have stood firm on rule #1, as there was no help from the Haynie’s. Why, because they were paid in full and had no risk, nothing to lose. Check out "tips on hiring a contractor" on various sites and see what they recommend. THIS IS OUR CONDENSED REVIEW DUE TO SPACE ON THIS SITE. TO READ OUR REVIEW IN FULL, FIND IT ON GOOGLE REVIEWS.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$17,250
Bill & Tracy A.
09/2022
5.0
custom cabinets, home remodeling
+ 0 more
They were excellent to work with and the overall quality was outstanding!!!
Description of Work: New cabinets throughout the master bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tony & Kathy D.
09/2022
5.0
custom cabinets
+ -1 more
Everything went as scheduled. Great product, great service!
Description of Work: Kitchen, bathroom and laundry room cabinets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michele S.
09/2022
5.0
custom cabinets, home remodeling
+ 0 more
Great service! Great products!
Description of Work: Kitchen & bath cabinets
Rating Category
Rating out of 5
Yes, I recommend this pro
Luke M.
09/2022
5.0
home remodeling
+ -1 more
Everything went great! Will definitely use them for any my cabinetry needs.
Description of Work: Kitchen & Bath Cabinets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,000
Response from Big Larry Designs
Thank you! We love working with you on all your projects.
Seth & Jennee E.
09/2022
5.0
custom cabinets, home remodeling
+ 0 more
Larry and Angel were amazing and so easy to work with! Angel designed a complete kitchen that added space and made it flow so much better as well as designed our new bathrooms and closets! We purchased all cabinets, counter tops, hardware and closet package from Big Larry Designs and everything went so smooth from the beginning to the end. Both of them had a way of making us feel so welcome and comfortable in their show room and they took so much time with us at each meeting. We would highly recommend working with Larry and Angel and we will always use them for future remodels and builds!
Description of Work: We had a complete kitchen, bathroom and closet remodel!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Response from Big Larry Designs
We loved working with your entire family. It is always fun when you have clients who allow you some creative freedom to show them what could be and not just replacing what currently exists.
Eric W.
09/2022
5.0
custom cabinets
+ -1 more
Excellent service and professionalism.
Description of Work: N/cabinet purchase
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Big Larry Designs
Thank you, we appreciate your loyalty to Big Larry Designs and look forward to working with you again.
Steve & Amy B.
09/2022
5.0
custom cabinets, home remodeling
+ 0 more
They took such great care of us! Always answered my questions, took care of all the things, listened to what was most important to us and made that happen within our budget. We had an odd space and they completely reconfigured our very small kitchen into something big, beautiful, and functional.
Description of Work: Kitchen remodel
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Response from Big Larry Designs
Thank you [Member Name Removed]! You were such a pleasure to work with, and had great vision for your new kitchen. We are so glad that we got to be a part of your project.
Tim K.
09/2022
5.0
custom cabinets
+ -1 more
Big Larry and his family team were wonderful to work with Great customer service and very knowledgeable.
Description of Work: N/A
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Response from Big Larry Designs
Thank you! This was such a fun project to be a part of. We had a shared vision for this project and it turned out great.
Mark S.
09/2022
5.0
custom cabinets
+ -1 more
Very good. A pleasure to work with.
Description of Work: New kitchen cabinets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Response from Big Larry Designs
Thank you! Looking forward to future projects with you.
Dave C.
09/2022
5.0
home remodeling
+ -1 more
Excellent customer service as well as very timely.
Description of Work: N/A
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Big Larry Designs
Thank you, it has always been a pleasure working with you and your family on all the various projects.
Rod C.
09/2022
5.0
custom cabinets
+ -1 more
Excellent, would use him again.
Description of Work: Designed cabinets for new home. Kitchen, bath and laundry room.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Big Larry Designs
Thank you, definitely enjoyed working with you & [Member Name Removed] on your forever home.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Cabinet Making,
Kitchen and Bath Remodeling,
Marble and Granite,
General Remodeling,
Countertops and Backsplashes
FAQ
Big Larry Designs is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
Big Larry Designs accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Big Larry Designs does not offer free project estimates.
No, Big Larry Designs does not offer eco-friendly accreditations.
No, Big Larry Designs does not offer a senior discount.
No, Big Larry Designs does not offer emergency services.
Yes, Big Larry Designs offers warranties.
Big Larry Designs offers the following services: Design & Sell New Cabinets from a variety of manufacturers. Sell Countertops. Sell Cabinet Pulls & Knobs.
Repair of Existing Cabinets, Refacing Cabinets, Painting existing cabinets, Demolition of existing cabinets prior to installation of new cabinets.