My crawlspace flooded and I pumped out the water. I called Belfor to assess the post-flood damage and to ensure there were no mold problems in the area. A crew of 3 guys showed up within a few hours of my call (1 supervisor, 1 worker, and 1 helper). One tech went into the crawlspace and cut slits in the plastic water barrier, cut open one of my heating ducts (to help with the drying process), and installed several fans in the crawlspace. They were very careful to keep the areas inside of my house (and near the crawlspace opening) clean....which I appreciated. Several days later, a worker showed up and sprayed the crawlspace with some type of fungicide (to help prevent mold). Several days after this, a worker showed up and removed the fans from the crawlspace and declared the crawlspace to be completely dry. I received very little communication from Belfor during this entire process (other than direct communication from the onsite workers). Several days after the fans were removed, I received an invoice which I considered to be completely outrageous considering there was actually very little "touch time" on their part. In addition to the technician time and fan rental fees, they charged me an Emergency Service adder, a crawlspace adder, and drive time to and from my property was added to every worker's hours. I complained to the site manager about the outrageous charges but to no avail. And so I paid their outrageous invoice and immediately terminated their services. I then completed the job by hiring a different set of contractors who installed a sump pump, replaced the crawlspace vapor barrier and inspected/repaired the heating duct work.
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Service Categories
Biohazard Remediation,
Lead Testing & Removal,
Mold Testing & Remediation,
Water & Smoke Damage
FAQ
BELFOR Property Restoration is currently rated 2 overall out of 5.
No, BELFOR Property Restoration does not offer free project estimates.
No, BELFOR Property Restoration does not offer eco-friendly accreditations.
No, BELFOR Property Restoration does not offer a senior discount.
No, BELFOR Property Restoration does not offer emergency services.
No, BELFOR Property Restoration does not offer warranties.