Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Video Only

Stereo and Home Theater Systems

About us

Additional contact name - Dewey Sluk. Additional DBA - Video Only Inc. Family owned & operated.

Reviews

4.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
33%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.5
Showing 1-3 of 3 reviews

Penny S.
01/2015
2.0
home theater design
  + -1 more
Two weeks later and no word from Video Only, so we called them. Sales person said he would check the status of the delivery and get back to us soon. No call back. We called the next day and the sales person was busy. We were told he will call us back in a few minutes. 45 minutes later he called and told us he has no idea when the TV will be available. It was a popular TV and Sony was busy trying to fill all the orders. He said he would call us as soon as they got more in and that we were first on the list for that TV. The next day (1-24-15) we went to Video Only to talk to sales person and the manager. Manager looked up the TV we wanted and told us that the people who bought it in December would get them as soon as they got them in, but people who bought them in January were probably out of luck and they could give us a "great deal" on another TV that they have in stock. The only reason I'm not giving them an "F" is because they did give us a full refund. At least I hope so. The refund will not go thru for 2 or 3 weeks. Oh, and the manager said, "Just think how the salesman feels that sold 15 of these TV's to Intel and they won't be getting any of them either". We went to Best Buy after leaving Video Only and purchased the exact TV from them. We had to pay the extra $200 and we did not get the service plan, but we did get the TV!
Description of Work: We went to Video Only to purchase a 55' TV on 1-9-15. The one we wanted was not in stock, but the sales person said he could do a special deal for us if we purchased it that day and could wait for delivery for a couple of weeks. We purchased the TV for $200 less got a 2 year service plan for free.

Rating CategoryRating out of 5
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$1,600

Sara N.
01/2014
5.0
home theater design
  + -1 more
They had a lot of different brands and different models of televisions and stereo system as well as accessories for mounting your television, a stand or even speakers. The staff there was really helpful as far as asking questions of what you eventually need from your home theater system and as far as 3-D TV, Blu-ray and that sort of thing. They were not pushy which was really nice. We didn't have them deliver, we just took it ourselves. They referred us to another local company that came out to the home and installed everything for us. I don't think they do any installation and so they just refer to different companies that are local around the area. They were wonderful to work with. They have advertised that they have the lowest prices in the area compared to big box stores and since installation was a big factor with us they were able to refer us to a reputable company that was able to do what we required. Other retailers won't necessarily offer that service or be able to refer us anywhere.
Description of Work: We bought our television and home theater system from Video Only on Hayden Island in October.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,200

Jane T.
02/2012
5.0
home theater design
  + -1 more
They gave me excellent information and advise about the right tv to fill my needs. Their service was excellent. I had to change the delivery date 2 different times because of problems with a furniture company not delivering my stand for the tv as they had promised. Roan at Video Only couldn't have been nicer about the changes and even set me up for delivery on a Sunday . The price for the tv went down after I bought it and they reimbursed me for the difference with no problems. I will definitely go back there when I get another set.
Description of Work: Video only sold me a 46 inch tv and a 5 year service contract. They provided free delivery and set up in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

    Contact information

    12000 SW Canyon Rd, Beaverton, OR 97005

    www.videoonly.com/oregon-locations.html

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Stereo and Home Theater Systems

    FAQ

    Video Only is currently rated 4.7 overall out of 5.
    No, Video Only does not offer free project estimates.
    No, Video Only does not offer eco-friendly accreditations.
    No, Video Only does not offer a senior discount.
    No, Video Only does not offer emergency services.
    No, Video Only does not offer warranties.

    Contact information

    12000 SW Canyon Rd, Beaverton, OR 97005

    www.videoonly.com/oregon-locations.html