Response from TWO BROTHERS PAINTING LLC
First, I would like to thank you for purchasing one of our deal, we feel very sorry that we couldn't get to work for you. I would like to point it out that it was never our intention to paint over a surface without doing the prep work. You purchased one of our deals " 2 Exterior painters for a day for $450.00 (8 hours of work each on same day) Pablo met with you the day after you purchased the deal to see the job and your expectations, you wanted us to paint a deck, we explained to you that the deck needed to be pressure wash on a different day and that wasn't cover by the deal that you purchased, you agree to wash the deck yourself. the next day you called saying that we needed to do the pressure washing our self and we asked you to pay $180.00 more to cover our labor to send our employee on a different day and you found that unacceptable. to perform the painting of your deck we needed to send a guy to pressure wash one day, then wait two days to let the surface dry, after that the 2 painters needed to scrape all the peeling paint, do the prepping work and paint the deck (this whole process couldn't be cover with $450.00) this is the reason why Angie's List agree to reimburse your money, that way you will be able to purchase a deal more applicable to your job. We never suggested to paint on a surface without doing prep work. If you review all the messages that I sent you there is the explanation of how the deal works, we are very sorry that there still a misunderstanding. Sincerely,Two Brothers Painting