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Tekology Inc

Computer Repair, Stereo and Home Theater Systems, Computer Sales,

About us

Welcome to Tekology. Let us be your technology experts. We offer friendly and professional service for all of your technology needs. Whether we're installing a custom home theater system, whole house audio, servicing an Apple or PC, or setting up a network, Tekology will go out of the way to ensure that you see us as people you can trust to get the job done. We are a team of highly trained professionals motivated by a common goal: helping our customers find the best solution. We can provide you with the knowledge and expertise you need for your entire technological world. Whether in your home, small business or remotely, we will discuss what you want, what you need, and how it can work best in your life. Then we'll come up with a custom solution based on our expertise.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Apple and PC Support, Virus and Spyware Removal, IT Maintenance, Networking, Home Theater, Whole House Audio, Lighting Control, Alarm Systems, Electronic Sales, Residential and Business.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.892 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
10%
3
2%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 92 reviews

Genevieve B.
03/2018
5.0
computer repair
  + -1 more
Very well! Tyler was very friendly and professional. I had not called. I just took my computer there at 8 a.m., told him the variety of things that we were concerned about, and by 2 or 3 p.m., he was done! I was very thankful that he had the time to look at it today. Thank you Tyler and everyone at Tekology! I am glad that there are companies like you around to help us all when we need the help. If we ever need computer assistance again, we will certainly contact you again, and I will refer my friends to you.
Description of Work: Check computer and fix any problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Steven M.
03/2018
5.0
computer repair
  + -1 more
Representative appeared on time, as scheduled. Assessed the situation and offered recommendations. We agreed and he returned to install the equipment, following up to ensure it was working properly.
Description of Work: Sought to upgrade residential wifi system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Rosie D.
05/2017
5.0
computer repair
  + -1 more
The techs took a look at my laptop, did some troubleshooting but unfortunately, the hard drive was completely out of commission. They recommended a forensics company where I could send the drive for deep recovery (as a last ditch effort in getting my files back). All-in-all the techs were fantastic. They tried several different troubleshooting techniques to try and get my HD back up and running which made me feel like they really cared and wanted to help.
Description of Work: My laptop hard drive stopped working. The drive crashed and was inaccessible.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Tekology Inc
Thanks and I am glad that the team was able to work with you. Sorry we couldn't get your data back. Sometimes those hard drives can completely go like that. Let us know if we can be of any help in the future!

MARGARET G.
03/2017
5.0
home theater design, computer repair
  + 0 more
Technology was the only provider I contacted for the small project, as they had helped me before with two other small projects. Tyler responded within 24 hours of my initial inquiry, and from the description of what I needed, gave me a very fair estimate for the cost of the services. He listened to what my needs were, and didn't try to upsell me on a more expensive product. . We set up several appointments, which I had to cancel, and he was very gracious about rescheduling when it was more convenient for me. Once we had fixed a date and time, he confirmed the appointment 24 hours in advance, then kept me updated on his arrival time. Tyler was efficient in completing the project, and made sure that all the equipment was in working order before he left. He followed up again within 24 hours to make sure all was well. I would definitely use Tekology in the future and highly recommend Tyler to provide the services.
Description of Work: I needed to have two cable boxes installed and upgraded, and the universal remotes reprogrammed to accommodate the upgrades and other media devices. One remote needed replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

MICHAEL S.
03/2017
5.0
home theater design
  + -1 more
Adrian was able to unscramble the speaker wires and make all eight of the speakers work.- it took him about an hour. He was very pleasant to work with and I'd hire him again.
Description of Work: Adrian unscrambled the birds nest of unlabeled 19 year old speaker wires near my receiver for four pairs of speakers in separate rooms. Everything worked until a year ago when I moved the receiver a few feet and needed to re-connect all the speakers. I tried to reconnect the speakers but after a couple hours I said the **** with it and decided to call a professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Response from Tekology Inc
Thanks and we are glad that all went well! Please let us know if you need anything else!

Diane B.
12/2016
5.0
computer repair
  + -1 more
They put the customer first, they communicated with me and options what I could do with my computer moving forward. Ryan and Adrian both work on my computer and after several hours were able to get the mouse to work. They were very awesome to work with, they were just really great. I will absolutely go back when I'm ready for the next step with my computer.
Description of Work: They devoted the time that was needed to get my computer working again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Donna R.
11/2016
2.0
computer repair
  + -1 more
Able to print one time before our devices stopped connecting with printer. Called Tekology and they wanted to charge us another $179 to take a look at it. We spent $99, are back at square one. They also told us our devices are not compatible with Cannon printer, Google says they are compatible and shouldn't they have known this prior to 1st visit costing $99 if that were true!
Description of Work: Wifi printer hookup

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$99

MARGARET G.
07/2015
5.0
computer repair, computer sales
  + 0 more
It went fine. I was thinking of calling them back today to get another appointment. If I have any questions I feel like I could call them without worrying about being charged. I thought that their price was fair.
Description of Work: He cleaned up my computer and set me up with new memory.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tekology Inc
Thanks, ( members name removed). Let us know if you need anything.

Andrea V.
06/2015
5.0
computer repair
  + -1 more
They were great. I will use them again.
Description of Work: Upgraded software, removed unneeded software, cleaned up the hard drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Tekology Inc
Thank you, [member name removed]! Was great meeting you.

JOHN V.
06/2015
5.0
computer repair
  + -1 more
Cody Alexander got back to me as scheduled and was very helpful in getting my granddaughter?s iPhone device to join my Wi-Fi network. We had spent about seven hours trying to get her iPhone to join my network but had no success no matter what we tried. Cody signed into LogMeIn so he could remotely control my computer and we were immediately in business. After a lot of trouble shooting of not only my Netgear N600 router, but also the iPhone (6), Cody recommended rebooting the router as a final solution, which we did. After talking me through the router's setup wizard, we were back online and my granddaughter?s iPhone was immediately able to connect to my Wi-Fi network. After battling, stewing and agonizing to solve this nagging problem for three days, Cody finally got helped us attain success, which was sweet indeed, thanks to his patience, knowledge and professionalism. At Cody?s suggestion, I now have three computers signed up for Tekology's Tekline account, which includes remote scanning to remove viruses, malware and phishing issues and, importantly, peace of mind while internet surfing. Long story short, it was a real pleasure working through this problem with Cody. He did a helluva job and I must admit that signing up for Tekology's Tekline service has lifted a might onerous and worrisome virus-malware-phishing burden off my shoulders. Don?t let Cody off the hook. He?s a keeper.
Description of Work: Identified and solved a problem with my Netgear router and got a new iPhone device connected to my Wi-Fi network

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Response from Tekology Inc
Always good to hear from you, [member name removed]. Thanks!

Mark N.
05/2015
5.0
computer repair
  + -1 more
I thought they were professional. I remember I thought they cleaned up pretty well.
Description of Work: I used a Big Deal with Tekology.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Tekology Inc
Thank you, [member name removed]!

Karen H.
05/2015
3.0
computer repair
  + -1 more
Went to them with problems. Things were being subscribed to that I hadn't subscribed to. They told me they could help me. They tried to clean it up but it never solved my problems. The company told me to request refund. They were very polite and courteous.
Description of Work: I purchased a Big Deal for $149 PC/MAC Online or In-Store Virus Removal.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$149

Cyndi D.
02/2015
4.0
computer repair
  + -1 more
They were nice., efficient and professional
Description of Work: totally tuned and updated my computer

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$99

SHIRLI C.
02/2015
5.0
computer repair
  + -1 more
Joe was great. Punctual, efficient and thorough. Explained everything he was doing. Very professional. My smart TV is now functioning flawlessly with an apple extender and direct ethernet connection. Couldn't be happier with the service. Would definitely recommend and will use in the future.
Description of Work: Set up Network and resolve issue with poor smart TV connectivity

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Tekology Inc
It was great meeting you. Thanks!

Nanci E.
01/2015
5.0
computer repair, home theater design
  + 0 more
We scheduled an appointment and Joe arrived promptly. He was very knowledgeable, answered all my questions, and patiently continued to make changes as I came up with new ideas. My remote was so old it couldn't even by updated online. Joe had an affordable remote that met all my needs, and didn't upsell. After all was set up, Joe walked me through all the options and made sure I was able to work the remote on my own, which I did. I will definitely recommend Joe and Teknology for any home theatre and computer needs.
Description of Work: I called Teknology to refresh my home theatre set-up. After several years of switching out game consoles, adding apple TV, changing cable, etc, nothing was working smoothly and we needed three remotes. Everything now works with one remote and nothing needs to be unplugged, YAY!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Response from Tekology Inc
Thank you, [member name removed]! It was great getting to know you.

steve and janet F.
12/2014
5.0
computer repair
  + -1 more
Great experience. Will go back with any future issues and would recommend them to my friends.
Description of Work: My MacBook had stopped charging. I was afraid problem was internal. Joe tested and found charger to be defective. He refused any payment and I ordered new charger from Amazon .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tekology Inc
Any time!

Chris T.
11/2014
5.0
computer repair
  + -1 more
It turned out great. They were great. They were very responsive. I had an issue later on the same day and I called them back. They were able to resolve that without additional charges. They worked well for us. I think their cost was reasonable.
Description of Work: We purchased a big deal for Tekology Inc. They did tune-up for my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Tekology Inc
Thank you, [Removed member name]!

Margaret S E.
11/2014
5.0
computer repair
  + -1 more
Quick message connection through Angie's list. Nice people.
Description of Work: Helped my outdated computer (XP) continue to function while I figure out what to buy as replacement. They were very clear and helpful and I expect to consult with them about my new system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Tekology Inc
Thank you! We'll be here when you need us.

John P.
11/2014
5.0
computer repair
  + -1 more
Joe appeared exactly on time, apparently completely prepared for anything that might be required. He listened to my needs, and provided excellent guidance in my technology needs. He was able to clear up some thorny security issues, and I ended up with two computers running like new, saving me considerable outlay in the bargain. I now consider Tekology a part of my team in keeping up with advancing technical needs.
Description of Work: Provided a consultation regarding my technical needs now, and in the future. Performed analysis and cleanup of two computers, solved a log-in problem, and ultimately accomplished a complete re-installation of the operating system on my desktop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$473

Response from Tekology Inc
Thank you, [member name removed]! It was great working with you. Please don't hesitate to let me know whenever you need us.

JOHN V.
10/2014
5.0
computer repair
  + -1 more
I contacted Joe Kizer at Tekology and an hour later I dropped the two computer towers off at Tekology's office in Beaverton. The following afternoon Joe called to tell me my machines were ready for pick up. The data had been successfully transferred and the pictures I had accumulated had also been downloaded onto discs. Joe also cleaned up and removed the third party popups and other spurious ads that popped up on the new HP. Joe was friendly and professional and very helpful with his advice.
Description of Work: Transfered data and pictures from my old Windows XP computer to my new HP Windows 8.1 machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Response from Tekology Inc
Thank you, member name removed]! It was great working with you!

Randy S.
10/2014
5.0
computer repair
  + -1 more
As it turns out my partner was having lots of problems with his PC- had taken it to several times to take off and put on programs such as spyware etc. His PC, at this point,was slowing down to where he couldn't email. Well, John saw the problem as he was installing Sonos on our computers. I use Apple products. John said he could fix this remotely from his office - we said go for it - John installed a program to allow the fix. His PC works great - no problems - for $75! That's a deal. Larry always paid $100 and never had his computer work like it is now! John said, call anytime with any questions. Nice! We now have great sound and an easy to work system - Pandora, radio, tv, streaming all kinds of stuff:) and did I mention only ONE remote. Thanks sooooo much for the professional, kind service!! HIGHLY RECOMMEND
Description of Work: They were fabulous! Very reasonable-we had 3estimates! In addition we purchased a sound bar Sonos (at their suggestion) and an Apple TV (which we wanted). With the Sonos we can receive any radio station on the planet - haven't really tried everywhere - but we did get music from Brazil and Ireland, as well as, all the local stations. Sound is awesome. They connected cable box and TV, VCR, Sonos and put everything on ONE, easy to use, remote- Yipee....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tekology Inc
Thank you, [removed member name]. I am very glad you are happy with the install. We are always available if you need us. Thanks again!

DEBBIE K.
10/2014
5.0
computer repair
  + -1 more
Well! He called, we longed into my computer and he ran the various cleaning and maintenance programs. Very satisfied.
Description of Work: General service maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Tekology Inc
Thank you, [members name]. Let us know if you ever need us again.

Jane P.
10/2014
5.0
computer repair
  + -1 more
They got in touch with me right away but I didn't actually need the deal.
Description of Work: I purchased a deal for $59 for a Complete Mac or PC Tune-Up with Tekology Inc.

Rating CategoryRating out of 5
responsiveness
5.0

Yes, I recommend this pro

Response from Tekology Inc
Thanks, [members name].

David S.
10/2014
5.0
computer repair
  + -1 more
Joe contacted me by phone, installed the remote login software and performed a basic clean up on my iMac, using off-the-shelf repair software. He followed up with a second swipe to eliminate a few remaining errors. Due to a hiccup in communications with the company, Joe offered me additional service to compensate. I think these folks are doing a good job.
Description of Work: Performed online analysis of computer programs, and cleaned adulterated and unnecessary files.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Tekology Inc
Thank you, (removed member name) . Sorry for the scheduling mix-up. Give us a call when you'll be in the area and we'll get that upgrade dialed in for you. Thanks again!

Linda A.
10/2014
4.0
computer repair
  + -1 more
they sold me a laptop that doesn't work right.
Description of Work: couldn't repair my computer so suggested I buy a laptop from them. They have been pleasant to work with. I

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Tekology Inc
Hi, [removed member name], I'm sorry you've been having trouble with the Dell laptop. I will see you tomorrow morning and we'll get everything figured out for you. Thank you!

Contact information

8285 SW Nimbus Ave Suite 180, Beaverton, OR 97008

http://www.tekology.net

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Stereo and Home Theater Systems,
Computer Sales,
Computer Training,
TV Sales,
Home Security Systems

FAQ

Tekology Inc is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Tekology Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Tekology Inc offers free project estimates.
Yes, Tekology Inc offers eco-friendly accreditations.
No, Tekology Inc does not offer a senior discount.
Yes, Tekology Inc offers emergency services.
Yes, Tekology Inc offers warranties.
Tekology Inc offers the following services: Apple and PC Support, Virus and Spyware Removal, IT Maintenance, Networking, Home Theater, Whole House Audio, Lighting Control, Alarm Systems, Electronic Sales, Residential and Business.

Contact information

8285 SW Nimbus Ave Suite 180, Beaverton, OR 97008

http://www.tekology.net

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM