Superior Choice Construction

The only thing that went mostly on plan was the removal of two slider closets, replacing them with a larger walk-in closet. Other than needing to have the wall texture fixed, it didn't match the existing texture, the new closet is square and solid. I only asked for the rough-in as I was going to do the finish work. The mess created was substantial and no effort was made to clean up the drywall dust and texture stuck to the floor. But replacement of a vinyl shower with a pebble tile for a curbless shower pan, floor to ceiling shower wall tile, and new tile flooring took over 6 six weeks to complete. During the tiling process, leftover grout and thinset was dumped onto my driveway and side yard, leaving a huge ugly mess behind. Another interesting feature we requested was a pebble tile lined niche in the shower for shower storage. The initial "done" report left a lot to be desired (see picture). This needed a couple of rounds of rework before getting something acceptable. The pebbles should have been mounted flatter though as it's difficult to get shampoo/soap bottles to stand solidly on the niche. I'm going to need to see about having a glass shelf installed over the top of the pebbles to get a flatter surface. It's acceptable, but not great by any means. When complete the shower pan did not drain properly resulting in water flooding out of the shower door. During active showering, water pools up to 1/2" deep before running out of the door. Also, puddles of water still remain on the floor even after 12 hours. The visual inconsistency of the grout on the pebble floor was troubling, and ugly with a big too-thick area right in front of the shower entry. You can see this in floor to shower pan junction. My guess is that it was done this way to encourage water flow. Also, the pebbles themselves weren't installed smoothly so it's uncomfortable to walk on in the shower. Lastly, the shower faucet valve installed is improperly adjusted and there is no cold water dispensed even when the adjuster is moved all the way to cold. This further proves that no flow testing was done prior to calling this done. This wasn't discovered until after the new shower doors were installed by a glass shop two weeks later. The only piece of the tiling job almost without complaint is that the bathroom floor tiles look great. If it weren't for the crookedly cut one that butts up to the vanity, I'd have nothing to whine about with it. It can be covered with some molding, but it shouldn't need to be. I brought them back in to assess the shower failure and was assured that they'd make it right. When I mentioned completely re-doing the shower pan again, they poo-pooed that as unneeded. My internal alarm started going off even harder. After three weeks of hearing nothing, I hired another contractor to start replacing the new shower floor. We discovered that the new shower drain hadn't been glued to the piping. Also, a dedicated shower pan had not been installed, instead it was a hacked together collection of a waterproof membrane, thinset and a painted on (red) waterproofing film. Attention to detail is inconsistent and I had to constantly follow-up with suggestions on improvement for obvious flaws in workmanship (bad wall texture, grout voids, and depth inconsistencies, tiles mounted or cut crookedly). The OCCB is going to be contacted to help me recover costs of the re-repair.