Professional Floor Covering Installations LLC

I called Ramona hoping for a 'miracle'! We were moving into a house that had mildew issues so didn't want to move our furniture onto the old carpet. However, I did not have access to the house so she was able to provide a bid based on a drawing I provided. We got the key Friday night, and they showed up Saturday morning at 8:00 am to install the new carpet. By 5:00 pm, we were moving our furniture into the living room and getting our beds set-up. It was such a great feeling to know the old mildew carpet was gone before we ever moved our furniture in! Everything worked like clockwork; one installer did most of the work. Ramona (the owner) stopped by for a 'quality control' check; that was positive. The only reason I gave a '4' on quality rather than a '5' is that the front closet was left. Technically it was in a hardwood area, but it is the old carpet. In the future, the installer should question the homeowner about all the closets, just to be sure. We didn't think about it until after he left.

Personalized Service. From the first contact to the final walk-through the PFI owner was most concerned that we were satisfied with the cork flooring, the carpet and the workmanship of her staff Prompt Effective Communication. The owner and her staff kept us informed on every stage of the installation process. This was especially important when the freight company missed their delivery date for the carpet. Professional Approach. All of our questions were answered with complete and unbiased information. Our choices of materials were honored. Every aspect of the process was explained thoroughly. Personable Staff. We were particularly impressed wtih the respectful and friendly attitude of all the PFI people who worked with us. They were truly service-oriented.

It went excellent. I have already referred him to another friend who needs to get carpet installed as well. They are a family owned business so they aren't too pushy. They have great prices.