Most likely we need a new toilet - Chris Terrones was our plumber and he was wonderful, very neat, very knowledgeable and explained the problem. Our toilet is probably 45+ years old - so guess it is time!
Description of Work: we had a toilet that would not drain
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Neal O.
06/2019
5.0
drain cleaning
+ -1 more
It was a good experience, work was performed quickly and at a fair price.
Description of Work: Clean kitchen drain
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Matthew M.
05/2019
5.0
sewer cleaning, drain cleaning
+ 0 more
Mario did an awesome job. We were getting ready to sell our house and needed to clear a line and have a sewer scope done. In the 20 years we lived at the house, we had multiple companies work on the lines, but ProDrain was the first to actually take the time and do it properly. I will be using them in the future, quick response and professional staff
Description of Work: Hydrojet Main Line
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Carla S.
05/2019
5.0
plumbing, drain cleaning
+ 0 more
It was very easy to get an appointment. Chris the technician that came was punctual, friendly, informative, and thorough and clean in the work he did. I would definitely use ProDrain again and request Chris for work that can be done by a technician or a plumber depending on the work that needed to be done.
Description of Work: A stopper and pipe needed to be replaced for a bathroom sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$154
Genevieve B.
04/2019
5.0
plumbing
+ -1 more
Stuart was great! He was timely, professional and knowledgeable. He quickly found and fixed what was wrong, and then explained to me what had been amiss. The people who had remodeled our bathroom last year had installed a kitchen faucet shut-off system instead of a shower shut-off system. Plus, there was a damaged rubber seal. After Stuart fixed the faucet, it was MUCH easier to turn on and off, and the water actually turns off now! Thank you! I will definitely recommend you to my friends.
Description of Work: Shower faucet wouldn't turn off water.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathleen D.
04/2019
5.0
drain cleaning
+ -1 more
Chris T. did a great job: quick, timely, and helpful with hints. The Company and Chris are good communicators, which I very much appreciate.
Description of Work: Clogged toilet
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Julia E.
03/2019
5.0
drain cleaning
+ -1 more
Chris Terrones, technician, was prompt, courteous, and speedily unplugged the slow drain. We would not hesitate to use ProDrain Services again.
Description of Work: Unplug a slow kitchren drain
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from ProDrain & Rooter Service
Thanks for the feedback, [Member Name Removed]! We appreciate you taking the time to let us know how Chris did for you.
Carrie P.
02/2019
5.0
drain cleaning
+ -1 more
It went great! Chris was fast, efficient, and he effectively unclogged our problematic drain.
Description of Work: We had the kitchen sink drain unclogged
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from ProDrain & Rooter Service
Thanks, [Member Name Removed]!
Jessica R.
02/2019
5.0
plumbing, drain cleaning
+ 0 more
Chris was able to come early (he called first), quickly figured out the problem and fixed it, and showed me how to fix it myself if the same problem happens again! A valve that prevents backflow was jammed, and the aerator was a bit clogged. He explained things clearly, and I felt totally comfortable having him in my home. I will definitely be calling ProDrain for any future plumbing problems.
Description of Work: No water coming out of kitchen faucet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$203
ROBERT N.
02/2019
5.0
drain cleaning
+ -1 more
Chris was able to clear the drain in a matter of minutes. We've used Pro-Drain for many years and have never been disappointed in their service.
Description of Work: Clogged drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Judi R.
01/2019
5.0
drain cleaning
+ -1 more
They're very good, no problem, I haven't got any problems from providers either from Angie's List or neighbors. They were here when they said they would be.
Description of Work: Plumbing Service, unclogging the drain
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Walt M.
12/2018
5.0
drain cleaning
+ -1 more
Came out same day called. Arrived in agreed to time window. Chris was friendly and competent. Got the job done quickly. Would definitely call Prodrain again.
Description of Work: Stopped up kitchen drain
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Tameka L.
12/2018
5.0
plumbing, drain cleaning
+ 0 more
When is there a great time to have your plumbing blow up?? NOT EVER! But especially not on a Saturday, when you have new Airbnb guests arriving, AND you are in the middle of cooking a sit down dinner for 25 close friends and trying to get ready for your holiday party. This is the second time I called ProDrain and in walks our hero of the hour, Chris Terrones! My husband and I were very impressed with Chris's professionalism and calm friendly service. He had us flowin in no time and we were back on track! A huge thank you to Chris and ProDrain for the fast reliable weekend service. We highly recommend them and will continue to be loyal customers.
Description of Work: Clogged drains
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Jack D.
12/2018
5.0
drain cleaning
+ -1 more
Excellent. Chris Benson, Plumbing Apprentice, was a little early and finished within the estimated time. He was courteous, friendly and appeared very competent (I am no plumber so that's a feeling but the faucet works). He left the area as clean as he found it which, at 74, I really appreciated.
Description of Work: Kitchen faucet and under-sink pipe & valve replacement
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brandi B.
12/2018
5.0
drain cleaning
+ -1 more
Chris Terrones was my technician and he was fantastic. He came early. He cleaned up after himself. He worked fast and was informative. Very friendly service. Definitely recommend him!
Description of Work: Kitchen sink clogged
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dennis S.
12/2018
5.0
drain cleaning
+ -1 more
came immediately, was efficient and professional Tyler came, and was responsible for the great reviews above.
Description of Work: utility sink drain
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Derek P.
11/2018
5.0
plumbing, drain cleaning
+ 0 more
Chris Benson came by today and was very satisfied with his work. He was both friendly and professional and would definetly recommend him to anyone seeking a great plumber.
Description of Work: New diverter and drain clea
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shirley S.
11/2018
5.0
drain cleaning
+ -1 more
They were not able to completely unclog it because the problem was somewhere under our back yard. He explained that we probably had a dry well under our back yard that has gotten clogged and isn't draining properly. His company doesn't handle tackling digging up our back yard to fix the problem. But he worked hard and did a great job with unclogging what he could do.
Description of Work: Unclogging a storm drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Michael F.
10/2018
5.0
plumbing, drain cleaning
+ 0 more
Excellent...Technician was thorough and knew what he was doing....Solved the problem.
Description of Work: Drain clog removed
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$175
Debbie T.
09/2018
5.0
plumbing, drain cleaning
+ 0 more
Very well. Chris was very professional & timely. Fixed my clog in less than 15 min.
Description of Work: Kitchen sink clog
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lindsey H.
09/2018
5.0
drain cleaning
+ -1 more
Chris from Prodrain arrived at the specified time window. He was competent, helpful, personable and respectful of my home. He solved our problem efficiently and for a reasonable price. He was very pleasant to deal with and I would recommend him highly.
Description of Work: Plugged drain
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
William F.
09/2018
5.0
plumbing
+ -1 more
Very well. Professional job, on time and on budget. Prodrain was the contractor who actually did the work under a contract with Repipe Specialists, who did estimating and overall sales work.
Description of Work: Repiping whole house
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Gabriel M.
08/2018
5.0
plumbing, drain cleaning
+ 0 more
fast,friendly,punctual. tech's name was Chris. did a great job
Description of Work: bathroom (toilet)
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marie C.
08/2018
5.0
drain cleaning
+ -1 more
Greg and his crew (Jeff, Jason, Enrique and Jack) were on site promptly and went to work pulling out old galvanized pipes from three bathrooms , one kitchen, a laundry area, and three outdoor faucets. By the end of the day everything was repiped, operating well, and cleaned up. Two days later they sent a sheetrock associate to repair walls. They had been so neat in breaking into walls that the repairs were minimal and finished by the end of the day. This operation was "slick" from the moment we received the quote to the end of the project. When we can afford to do a major remodel of one of the bathrooms and move the laundry area to a better location, we will definitely call on ProDrain again for the plumbing.
Description of Work: Complete repipe of 1937 home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert T.
08/2018
5.0
drain cleaning
+ -1 more
Dishawn arrived on time, explained what he would be doing and got right to work. The cleaning went great but it was also noticed that the kitchen sink drain was leaking. So that problem was fixed as well. Great work on all accounts and very happy with the results.
Description of Work: Clear out the kitchen drain pipe.
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*Contact business to see additional licenses.
Service Categories
Drain Cleaning,
Plumbing,
Sewer Cleaning,
Water Heaters
FAQ
ProDrain & Rooter Service is currently rated 4.9 overall out of 5.
Monday: 12:00 AM - 11:30 PM
Tuesday: 12:00 AM - 11:30 PM
Wednesday: 12:00 AM - 11:30 PM
Thursday: 12:00 AM - 11:30 PM
Friday: 12:00 AM - 11:30 PM
Saturday: 12:00 AM - 11:30 PM
ProDrain & Rooter Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ProDrain & Rooter Service offers free project estimates.
No, ProDrain & Rooter Service does not offer eco-friendly accreditations.
No, ProDrain & Rooter Service does not offer a senior discount.
Yes, ProDrain & Rooter Service offers emergency services.
Yes, ProDrain & Rooter Service offers warranties.
ProDrain & Rooter Service offers the following services: Drain cleaning & plumbing. Storm drains. Sewer repair & cleaning.