Mike's Electric

I had purchased an Angie's List deal for 2 hours of work for $99 but, having no clue how long electrical projects take, had informed Mike's Electric ahead of time that I'd be lining up several projects to make sure I used up the two hours. The two technicians who arrived reviewed my list with me and let me know right away that my projects would likely run over two hours. They asked that I prioritize projects so that, when the two hours elapsed, I could decide whether to stop there or proceed with the remaining items on my list. They were good about checking with me when the time elapsed and I decided to proceed with the remaining projects. Afterwards the lead technician reviewed the additional charges with me to make sure I understood the amount that I would be billed -- an additional $260 (including parts) over my original $99 purchase due to the extended time. I appreciated both technicians' clarity and professionalism and also that of Darryl in the office with whom I originally discussed my projects. I am very happy with all work that was done and will definitely be using Mike's Electric in the future. Highly recommend!

See above.

I purchased a Big Deal and learned a lot. Big Deals are not so smooth as one would hope, as least in the electrical business. To be fair, Mike's Electric did say up front that they may send two people out, one being a full-fledged electrician and one being an apprentice, but they also said that they possibly would send out just one electrician. What I didn't understand was though the deal listed that I had paid for 2 hours of labor for the price of one hour, the deal only covered the labor of one person, the electrician. So, if you were blessed with two individuals coming out, you were paying up front more than you might have anticipated - you were paying twice for that hour in the Big Deal. Again, to be fair, when I questioned them about this before they came out, they said that two people work faster than one but I was still under the understanding that both would be covered by the deal in that first hour thinking that if I went over, then I would start being charged. Thus, when I was told that they were done and had some time left in the hour, I allowed them to go over without much thought. It would have been helpful to be warned by the electrician in charge that I would be paying for two people not just one. (Mike's Electric said that they would clarify that better in the future.) My exposure to apprentices in the past (albeit in Europe, not the US) was that you did not pay for the apprentice's labor. What a shock I got upon receiving the invoice. I contacted Mike's Electric and explained how I was quite caught off guard. They stood by the fact that I had been warned but I explained to them that it wasn't enough for a novice such as I. They offered to cut the cost of the apprentice by 50%. That was the best I could get so I accepted. I ended up paying $95.00 more than I expected - this amount was above the original cost and materials that they used. Total charge: $471.00, minus the $208 journeyman labor I had purchased through the Big Deal which really cost me $99, so I will add that $99 back into the total =- $362. They then split the $135 apprentice charge with me which brought the total (including the original Big Deal expense) to $294.50. The journeyman did good work - I have no complaints on the quality of work though I think a suggestion that I not use them for what turned out to be such trivial extra jobs would have been helpful. I am truly naïve in the electrical world so when I found out how easy it was to fix the two extra jobs, I would not have bothered asking a highly qualified person to do it for me. My mistake, but a costly one that would have been nice to have been guided on by an expert. My suggestion is to request having only one person sent out to avoid the extra cost of an apprentice, if that matters to you. It is true that two work faster than one but I think that my fan would have been done by one journeyman in the hour that I had paid for quite adequately. This was definitely a learning experience both on Angie's Big Deals and electrical work in the US.

They were very good, very happy with the service. I would use them again.

The overall workmanship was good. The end price was higher than expected despite providing the majority of the parts.

Very nice people. Very responsive....willing to go an extra bit to make sure everything worked as it was supposed to.

All I needed done was to replace a front porch light. I figured that since I was very close to their office they could schedule and complete it expeditiously. Apparently they were booked solid for morning appointments, and scheduled the work for in the afternoon. They then missed two scheduled afternoon appointments due to getting tied up on other jobs, but at least they called to let me know. They finally made it on the third scheduled appointment and completed the installation in less than an hour, also replacing the broken outlet box for the porch light. They were very professional and neat, and did a good job, and did not charge me extra for the outlet box. I would suggest that they could have scheduled this job first thing in the morning, as it only entailed an hour of work and could have been accomplished quickly by an electrician doing it first thing as he went out for the day from the nearby office.

They took out the old fan and replaced with a new really quiet one. They recommended the best product for us and it was a good choice.

They were fast, efficient, did exactly what they said they'd do for the price agreed upon.

The electricians were prompt, courteous, friendly and very knowledgeable. They were both so thorough and wanted to make sure that they looked at any particular issues I had noticed, plus took the extra effort to climb a ladder into the attic and in the crawl space under my deck (by whole house, they truly mean the entire structure!), spending two hours inspecting everything. They answered all of my questions and walked me through the items that they were going to include on the report. I will receive a written report and estimate for the proposed changes, all broken down so I can prioritize and choose whether or not to pursue them. I will definitely be calling Mike's Electric to do any electrical work I need at my house!

Everything went great. They scheduled according to my needs. They were very prompt. They only thing that I could say about them that I didn't like was I had to do my own research on what I could use for my closet lights.

Mike's Electric did a great job. They were really good about explaining what I needed or what they didn't need and they were much more experienced and savvy about legal codes applying to older homes than anybody else I interviewed. Others should expect good things from Mike's Electric.

The "B Team", Brian and Brad were great. This was the second time they have done a project for us. They were polite, friendly and very knowledgeable. I heard they had a heck of a time with our pendant lights but you wouldn't know it now.

It didn't happen. I got a quote nearly 30 days before I scheduled the work. When I did call to schedule the job, I specifically asked if there was anything that I needed the landscape company that was working on our backyard project to handle. I was told there was nothing, as the post, for example, was included in the bid. Well, in fact, they did require that a trench be dug for the wiring. This was in the written project bid, but it was not verbally told to me when I called and asked pointedly whether any work needed to be done by the landscape company. Not being someone in the detail and who reviewed the written project bid, I was looking for Mike's Electric to advise of what needed to be done. In any event, the guys showed up to do the job. They looked around and found the trench wasn't dug. At this point, professionalism went out the door. I certainly could have read the estimate before they came, but I had checked the box when I called the company to inquire if any work was required. Anyhow, the guys who came to do the job said they would be leaving after showing me the written estimate. There was no desire to work through the issue by these guys. I then proceeded to call the office. This went downhill quickly. I'm the customer. I want my hot tub hooked up. But I'm belittled by these guys for not reading my written project bid. There was no ownership on their end for failing to remind me of the trench when I specifically asked what work was required by my landscape company. In any event, they were more interested in being right than working through a solution. They wanted to be right, me to be wrong. The call ended when I told them I would never call them to do another job at my home. I proceeded to get other bids for the project. And I'm glad that I did. I realized that I was being ripped off by these guys. They have done other projects in our home since we moved to the area from Minnesota in 2012. No more. Their bid was nearly $3,300. The job was done by another company for less than $1,000. I'm not sure how the difference could be justified. It's certainly not because they pride themselves on customer satisfaction or customer service. I had screwed up. But rather than work with me, they simply wanted me to be wrong. Well, as the customer, I'll admit my mistakes, but I'm not going to be put in my place. Hence, they lost the project and I learned that I need to do my homework.

After having a full electrical inspection we rec'd an estimate for all the work needing to be done. The estimate was broken out by the type of work to allow for work to be done in parts rather than all at once. We chose to do all the work at once. Mike's team arrived on time, finished the work in less the than originally estimated, and they cleaned up afterward. As the work was being completed we were informed and shown the specifics of the identified problems.

He did a good job. He didn't demand to be paid right away, which was very nice. He's a great guy. Very efficient.

They confirmed the appt and their arrival time the day before.. They arrived promptly. We had purchased a coupon for $99 for an hours work thru Angie's list and they thanked us for doing that. They were professional and courteous. They explained the workings of the fans thermostats when questioned. Knowledgable and had some very good advice. Cleaned up before leaving and asked if their was anything else they could help with. We would defintely use them again for any of our electrial needs!!!!

They arrived promptly, were courteous and professional and explained what they were doing.

They are great. We would absolutely use them again.

They did a good job. I thought their prices were great, and they were very clear about what their charges would be. Their work quality was great, and they were on time.

It was pretty bad. They made an appointment with us. After they were two hours late for the first appointment then they called us and said they were gonna be late, so we set up another appointment. When we got the other appointment set up it, the guy complained "Well, this is a two man job." So our 99 bucks we did get nothing out of them, so we weren't real happy. We used them once before and we weren't really happy with them but we thought "Well, give them a second chance," so they proved to be not reliable. They're pretty non responsive. After they were late they called up and said they were stacked up and they didn't call earlier or anything, they started making excuses. We booked this a month before they come, they could have call us and told us anytime and they waited the last minute to complain. The guy couldn't come out and when he did come out he didn't do anything, all he did was complain about it. We didn't get done what we wanted to get done, we ended up putting light fixtures that I could have done myself for 99 bucks. I wasn't real thrilled with him, like I said this was second time around we won't be using them ever again. We got some pretty good work coming up. Were gonna redo the kitchen and stuff so we were looking for good electrical outfit to help us with that and they fell pretty short. We would have probably more stuff, we were fairly certain that the job was gonna take longer that two hours so they would have picked up more money from us. We told them what we wanted to do over the phone. We told them we had to run a wire, that it was gonna be at the attic. When they called "We can't work on the attic, it's too hot" and I'm like "You're telling that us now after you're two hours late?" I wasn't real thrilled. We were kind of disappointed.

I purchased the 2-hour big deal because I was not comfortable removing the hot tub wire from the electrical panel. I knew it wouldn't take 2 hours so I found some switches that needed to be replaced as well. It was fast work and the showed up on time and did the jobs without any problems. The electrician even explained to me what he was doing for both jobs. he removed all the trash and did the jobs to my complete satisfaction.

Very good. Would recommend to others. Would use services again

Once we got started and the date set, everything went well. We had full attention

Everything went great. They arrived right on time and finished up promptly. Everything works great and I couldn't be happier. Very professional people; I would definitely hire them again.