Mike's Electric

Just a great company all around. It has been a few months since I had this all done, and should have written a review write away since I can no long remember the name of the man that came out - or the exact date of service! They were fast, professional and knowledgable. I actually got some businesses cards to give friends because when they heard I had an electrician coming they all asked me for their information if the company was good. Evidently good electricians are hard to find (?) so I must have lucked out!

Company cancelled 1 hour before install. Next time they said they could make a new appointment was over a week away. Cancelled appointment after such lousy service, cancelling appointment and then forcing us to wait over a week for the next open slot, is unacceptable.

Tom, Jason and the staff at the office were wonderful to work with. We highly recommend them!

Kurt was extremely polite and installed our ceiling fan perfectly. He was quick and cleaned everything up. I will definitely use Mike's again. Guy

Told the electrician what we wanted. He made sure to note exactly where we wanted the light, When we came home it was done, everything worked and the area was clean.

Great! Would use them again.

They were very professional. They explained what they were doing and why. They used wording that made me feel very comfortable with their process.

They came out and gave me a written estimate. They then did this work throughout a couple of days. The electrician who came out was really good and I would definitely recommend them.

That turned out pretty good. They came on time and there where 2 electricians who came out. it took them about 2 hours to do the full whole house electrical inspection. Scheduling went well too.

Good Company, Fair prices..I would hire them again.

They did a thorough job and were professional. The inspection was around $86. They had some recommendations for additional work. They gave me a bid on wireless smoke detectors and their pricing was way too high for the job. They could be the right company for the right customer, a customer interested in high end products. I wouldn’t hire them personally again because their pricing was just too high for what I needed

it went well, just waiting to have work done

Thorough inspection of electrical wiring and detailed estimate that was prioritized so work can budgeted for future. Both electricians were very professional and courteous, going out of their way to explain things and even to make a couple of minor adjustments while they were at it, which really helped me out and made me feel 'taken care of'. I definitely would recommend the service and plan to use Mike's for some needed repairs, as well as for some optional work that they recommended. Also, office staff were very pleasant, patient and professional, too.

I expected one electrician for the two hours but instead they sent two electricians for one hour. They did some work on an outdoor electrical outlet. I had no issues with scheduling the appointment. Their work was fine but I wish they would have made it clear they were sending two technicians for one hour at the time of purchase.

Kurt and his apprentice installed the ceiling fan in the bed room with no problems at all. Efficient and looks and work great. The bathroom exhaust fan was a different matter. The existing fan was no longer available and the hole in the ceiling was bigger than most fans now available. Kurt said he would try to find a replacement fan that you fit the existing exhaust housing. Indeed he did" It took about a week but Kurt came back and installed the fan part in the exhaust housing and the thing works great. He saved us money and time and mess by not having to do sheet rock work on the ceiling. A great job by an innovative and professional.

We have used Mike's electric for years and have always been satisfied with their service.

He was great. They checked out the whole house. They checked to see why it was not working and gave us advice on how to get it working. It is going to take a lot to get it working. They said that they will do it for me and will give me a 10% discount. They were prompt, professional, competent and pleasant. We plan to use them for the project to get it fixed. We just have to wait for a bit. We were really pleased with them. I plan to use them again.

He was terrific and was one of the best electricians we have ever used. He was professional and the people could not be more professional and they do a top quality job. The people that work with him are very professional and easy to deal with. They were in our home and are very respectful and personable. They also do a great job and they are nice to talk to.

They did a good job on the work but there seemed to be some paint chipped from where they worked on an outlet. Which is understandable but I would have liked them to say something about it. Also they didn't clean up very well after. There was a lot of dust from the bathroom fans on the ground and bits of wire and plastic on the floor from some work on our electric box. Nothing that a small travel vacuum couldn't fix. I also called and asked about a guarantee from a product we purchased and never received a phone call back about it.

This is a response to Mike's Electric's response below. What they wrote on Feb. 9 was: " After the coupon is purchased an e-mail is sent to each member providing information on some of the issues that may arise during work - such as the possible need for a permit, how travel time is charged, use of apprentice labor, hourly labor rates after utilization of the coupon, etc." What's interesting to me here is that when I provided the same feedback DIRECTLY to Darryl at Mike's Electric via e-mail, he wrote, on 8/23/12: "I appreciate your comments. We try very hard to avoid unpleasant surprises through timely and effective communication. I?ll revisit ?the fine print? in the Angie?s List Coupon program before we run another promotion and see how we might clarify some of these items." This makes me think that their reply to this review was coming from another attitude and without any acknowledgement that they may be misleading people with the offer, which I have seen continue with NO modifications. This concept of "issues that may arise during work" don't track with the sort of issues I talk about in my initial report. I accepted the 15 min. travel time. They chose to bring an apprentice with them from the get-go, not because the job demanded it. Mike's Electric provided a boilerplate response that did not even address the dialog I encountered with their workers. Consider what Mike's Electric is asking a consumer to accept here. In my opinion, what matters most is how the pitch or offer is worded in the initial advertisement. This is all a buyer has to consider at the time he/she is contemplating purchasing a "deal". There is a higher chance of consumer disappointment if, after pulling the trigger, a business then sends clarifying information that is essentially a hedge, and where the business gives itself permission to give you less service than the initial advertised promised or implied. This would be like going to buy a car, writing a contract, making a payment, and then learning from the dealer before delivering the car that there will be extra expenses involved or that certain advertised features were not going to be included. Sure, it is good that a dealer would notify you of this before delivery, but isn't this more like damage control as opposed to making good on deal that was represented in the first place? There is little excuse for a business not being as transparent and up-front as possible and creating a REALISTIC impression in the first place of what you are providing for what amount of money. The specific facts of my experience, which I took a lot of time to document here, speak for themselves.

Aaron and Jason worked hard and fast on a difficult job, where blown-in insulation covered the old wiring in a cramped attic. They explained what they were up to and why, and they listened carefully to our concerns. The job took all of one day and a couple of hours of the next. They cleaned up great. The same two workers -- a journeyman and an apprentice -- had done the audit, so there were no surprises from start to finish.. Mike's hadn't been able to give us a precise $$ estimate before tearing into the job, so they estimated a range, from $2,100 to $3,200. The final bill, including the audit fee and city permit, came in at $2,109. We got excellent work at a reasonable price.

It was excellent. He went above and beyond what was necessary and we were very impressed. The fans we bought didn’t work and he reworked the one that was there and created a custom one that worked for us. The scheduling was great and they came right away, and they came back in a very timely manner. The cleanup was perfect.

Excellent - completed the repair in $20 min and asked if I had any thing else that needed done as the coupon was for 2 hours of work. I wanted the wall plugs in the bedroom rewired to the wall switch - the electrician did that quickly and I couldn't be happier!

We chose Mike's after receiving several estimates to completely re-wire our home. We also wanted to replace an existing fixture with a ceiling fan, install a new light fixture and outlets in the basement, and install an exterior outlet. Their estimate was competitive and Doug spent nearly 40 minutes explaining to me the work that needed to be done. He estimated 5 days and told us work would be charged on an hourly basis (plus materials), not 'by the job'. My gut told me to go with Mike's and they were able to schedule us quickly. The two electricians they sent arrived promptly each day and worked nearly non-stop throughout the day. They were polite and courteous (I remained home most of the day) and suggested good ideas when questions arose. They cleaned up after each day, patched up the plaster walls where damage from replacing the lighting and outlet boxes occurred, reorganized' the mess of wires, lights, and switches we had in the basement, and installed a motion sensing light to replace a very old exterior light. They ended up finishing in 4 days. We noticed a minor re-wire problem with a light switch after they left and the office scheduled a follow-up appointment for a few days later. The problem was fixed in about 10 minutes. I would highly recommend Mike's and plan to use them for any of our future projects. I appreciated that, for us, the estimate was almost a 'worst case scenario' figure (I realize it could have been worse if other unforeseen issues came up). We were very relieved when the bill came in significantly less.

Overcharged because we didn't understand that they had to send out 2 servicemen. We were trying to use their $104 special.