MD Plumbing LLC

There is a reason for the B overall rating. We had been trying not to give him a review so far. He does a fine job, he fixed eveyrthing, but then we chit-chat about children, and I shared my information about good sources on how to find a college and all that. All of the time we chit-chat he included on the billing time. He had to do it twice, he came back, we turned off the water and had to wait for the carpet and floor to dry out for him to come back out again. So, we waited 5-6 weeks and the 2nd time hae came back the job was only about an hour and we chit-chatted for another 45 minutes. I thought I was being nice on telling him where to get financial aid for children, and he listetned very carefully and he took notes about the information. When we got the bill, there was an extras 45 minutes charge for the chit-chat, which benefits him,. and not me. He has called us twice for refrence, and we just didn't answer the call because if we provide reference, we have to be honest and tell people that he did includ the chatting time and that would hurt him. This is why we have not given a review yet. I don't want to hurt him, but I want to be fair to other customers if he starts charging them for chit-chat time. I would not use again. This is not professional when you charge for chit-chat time. He did the work, and he did it in a reasonable time. He showed up and gave follow-up calls a few weeks later. It was just a bad experience on the bill, and he said he was giving us a good deal on the rate, and he charged extra.

As many plumbing jobs go you never know what needs to be done til you get it all apart, as problems came up Bill notified me and to took to the task and handled all of the extra work.

Simple replacement. Needed 50G+ high recovery unit for jet tub and space wasn't a problem so 75G turned out to best solution (replaced 65G until; high recovery). Good price in new Bradford- White 75G model and installation was smooth.

I left a message on their phone the day I had a non-critical problem. They returned my call later and set up an appointment for the next morning. Sooner than any other plumber could make it! Bill from MD Plumbing called ahead the next morning to say he would be running a bit a late because he had to pick up supplies. Then showed up at nearly the expected time! He was friendly and professional, a nice mixture. He got right to work. Service was prompt, efficient, and effective. With guests arriving this evening I sure needed that!

It went fine. They had to come back because there was an additional leak spotted.

Able to get it done within a couple of days when I called.

I might have used them. They were good. I had to get them out immediately. I would use them in the future.

Great, it was a holiday weekend and we had NO water!

They were horrible. The owner and one worker showed up. After a while, they decided it was too big or they didn't want the job. They kind of left me hanging. They basically recommended me, "Go get another estimate, go call someone else," because basically there was only one or two workers in their company. It was too big for them and they didn't want to do the job. The owner kept going, "You need to get some more estimates and you should call someone else." I said, "Do you want to come back tomorrow?" I was very upset with them. He was a nice guy at first, but when he came out and started digging and realized how difficult the job was, they kind of threw in their towel and said, "We don't want to do this." His laborer told me, "You're looking at 66% of the company, me and Mark, right here." They kept me hanging. I had water leaking into the street everyday from this pipe constantly for weeks and he told me, "Go get an estimate. We can't come out here for another week or so. I don't know what to do," and this and that. They didn't want the job because it was labor intensive of digging and getting out and finding the pipe. I had called the pipe locator out here, afterwards and they found it and he kind of just left me. I called Excellence Plumbing that day. They had an opening and came out the next day. The owner came out and dug and dug and fixed it awfully cheap, very cheap. MD really left me hanging. They didn't want the job and they didn't want to get dirty. They wanted some professional job, they just didn't want to deal with it. They charged me $105, just for the hour of labor that his laborer started to dig. Then he saw all the roots and goes, "Oh my God." We all knew the leak was behind the water meter because I had this tree that kept growing roots. Once they dug down there and looked at it, they stepped back and said, "This is too much." I paid them $105 plus something else. They wanted an easy job. They didn't want to get dirty and help me. Once they got into it, they kind of backed away and said, "This is too much, this is going to require a lot of digging the roots. I don't know what you're going to do," and this and that. They kind of shook their head. He didn't want to deal with it. He only had one laborer and him in the company and he didn't want to do the job.

Contacted on Friday regarding a small leak problem. There was a day I could have done it myself. He explained he couldn't make it out until Thursday, 9/24/15. That was fine. Asked him to come in the afternoon because we had an a.m. doctor's appt. We set the time and that was agreeable all around. Problem was I waited four hours and he never showed and never called. Oh well, guess the job was too small. Didn't mention to him that I had several medium and large jobs to follow.

It was excellent. They got the job done fast. I had no complaints. They did well. The price seemed reasonable.

Mark went above and beyond to hold to our appointment, quickly triage the problem and work to find replacement parts. He helped go pick out faucet options, texting me photos and prices, then doing a great installation for a very reasonable cost. Will definetly use Mark again for future plumbing needs.

Mark replied immediately to my request for service and confirmed the appointment. He called prior to the apointment as a courtesy, and showed up right on time. He then surveyed the job, and communicated his plan. He works very fast, with good efficiency. Once completed, he left the area very tidy. He approaches his work professionaly, and is easy to talk to. We plan to use him for our future plumbing needs.

Excellent. When he saw the job was larger than he thought, he brought in a second plumber to work with him so they could finish before my kids got home from school. Also, he was flexible from the beginning as my project changed a couple of times between the original bid and the actual job. Each time, he responded by email promptly with a new bid/price. He also either answered his phone or called me back when I needed to talk with him. He is a super nice guy and I needed his can-do attitude with my old house! He did an excellent job and even offered to let me call him if I needed help completing my dishwasher set up, as my other workers made it so he couldn't finish it when he was here.

Installation was quick and the dishwasher works great.

We asked him about a similar problem with our new bathtub faucet, and he checked it out. Told us it was missing a part, got my our computer and looked it up for us, and told us to call the mfg.(Delta) and ask for a replacement part. Followed his directions, and (just like he told us) Delta is shipping the part to us, free of charge! Not only will he get the job of putting the part in the bathroom faucet, but we will get a bid from him on a whole house re-piping job! After looking at the condition of our pipes, it is way past due! Best plumber we have used here in Hillsboro, period.

Was very happy with his work, I'm already considering him for additional work.

Originally called Mark to repair leaking shower valve in master bath. When he arrived, I asked if he could also look into half bath where toilet was leaking from the base. He said he would start with toilet first since it could cause warping of hardwoods, and get to the shower if he had time. He had only scheduled enough time for shower and would have to leave for another job to repair burst pipes (first major freeze and most all plumbers were busy fixing several burst pipes!). Mark fixed the toilet then started on shower. He removed the broken part which also had chunks of debris in it, then flushed the pipes. The shutoff valve outside was frozen shut, so that took additional time. He had to leave to attend to other job, but promised to get shower part and return later that night. After a long day, Mark returned as promised around 7pm and repaired shower. Has been a month and no further issues!! I would definitely call MD Plumbing again for further issues!

I had replaced my kitchen faucet over the weekend. I also replaced the cheap original valves at the wall with new 1/4 turns. The cold valve would not stop leaking. The ferrule was stuck and i could not get it off to change it. I knew i needed hep before i broke something. I started calling plumbers Monday AM. Everyone was booked until after Christmas. I kept called and Mark at MD said he was booked but would stop by late afternoon after his booked job. He showed up and fixed the problem. He's a nice guy; I would do business again for sure.

Mark did a great job! What stood out for me was his thoroughness, including his explanation of both his plan and the work he ended up doing; his personable nature; and his fair pricing. He was at our home for approximately 2 hours, but only charged us for the 1 full hour of work he performed. We will use Mark in the future with confidence, and will recommend him to friends and family members.

Mark was very down to earth and honest. I really appreciated that. We thought we needed some shut off valves replaced and he told us it wasn't necessary. Mark also gave us helpful hints on how to install our new dishwasher, and if we had any questions please call him.

Mark arrived at the time he told us he would, after having to reschedule for a later time that day. Started to work right away uninstalling the old kitchen sink. We thought the old kitchen sink was a very heavy cast iron sink and it turned out it was porcelain coated steel, approximately 33"x22". The old kitchen sink had two small bowls that were practically useless being so small. We had one water drain on one side and a garbage disposal on the other side. We have a single faucet and a separate water spray faucet. The dish washer hoses were also connected. The replacement kitchen sink we were having Mark replace is a single 33"x22" stainless steel sink with one large single bowl and drain. We had Mark reuse the old garbage disposal. We replaced the kitchen faucet with a sprayer pull-out faucet and had the separate spray faucet replaced with an under the sink water filter with it's own faucet. Mark had disconnect everything, including the dishwasher hoses and re-arrange everything under the sink. The opening for the sink should have fit the new sink, but alas, my husband had to make a few minor cutting adjustments for it to fit properly (this is a newer townhouse, 2004, and guess they didn't fully do their finish work). Mark had many challenges in the installations of all the hardware, even having to run out to get parts to make our water filter work. But he stayed as long as he had to finish the job. The kitchen sink and faucets are great and working as they are supposed to. We are not having any problems with leaks or any other aspect of the installation. Mark said that if we did he would be happy to come by and fix/adjust it. Mark is very professional and courteous. He did a great job and gave us a very fair price (which included a senior discount)for all the time he spent with the unruly installation.

They provided no services, slow to respond to an emergency

Went very well. Mark is a great guy to work with.

Mark went above and beyond.we called him to satisfy a repair on our inspection. He not only replaced the valve, but notice and couple of other issues with the water heater and took care of those as well. I would certainly recommend MD Plumbing to anyone.