He missed a lot, actually. He is costing me many thousands of dollars. I used him because nobody else had time in their schedules to inspect the home--everyone was swamped. There was likely a reason HouseMaster was free. The report I received was frankly a joke. My realtor was surprised at how poorly it was done as well. It was a canned report that he filled in the bubbles on and added a few comments (keyword: few). It was 53 pages long, but 90+% of it was a description of what a home inspector should do, but might not do if things are difficult to see... This was the theme of the entire report. It was extremely redundant. My brother noticed a lot of problems when helping me move (without much of any poking around). Siding repairs needed done immediately (lots of rot). The fridge was dripping water (caught by a pan under it). He didn't appear to inspect it or even note the pool of water (maybe this is normal). The shower faucet in the bathroom was broken (note: check the temperature, too. It should have hot, warm, and cold. ;) . The worst part, the roof was bouncy and soft (CLEARLY a problem). He said expect to replace in 5-7 years. Correct answer: it needed replaced immediately. This sure would have been nice to know. The roofing nightmare gets the HouseMaster an F. It's kinda important. It's not difficult to note soft spots in the roof. Walk the roof... I paid $400+. Do not use HouseMaster. Delay the purchase of the house to get a recommended inspector if you must.
Description of Work: He inspected my home.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
$400
Deborah B.
06/2014
2.0
electrician
+ -1 more
unknown
Description of Work: I have already sent in a report on this. i am not sre why I keep getting another request to rate them. They were supposed to clean the rain gutters which I assume they did okay, and replace a piece of siding which took them 3 attempts to get it right.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$600
Joann G.
11/2011
1.0
electrician, home inspection
+ 0 more
bad
Description of Work: My wife and i hired Housemaster to do a home inspection on the purchase of our new home. the inspector failed to take the panel off the main electric box. I had to have some wiring done about two weeks after the home inspection, and the electrician said i should get my money back because they never inspected this or they would have mentioned the cardboard around the wiring, and metal to wire contact where the wire goes into the panel. If said it was so obvious even a newbee inspector would have noted this. I guess he felt that since the house was relatively new he could get by without inspecting it. I ended up paying 1800.00 for rewiring as the previous owner had done the work himself and nothing was up to code. Although home inspectors dont do detailed electrical inspections this was a regular part of the inspection to do a cursory check of the electrical panel. Will never do business with them again.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
$325
SHARON G.
06/2007
5.0
home inspection
+ -1 more
I got their recommendation from a friend of mine, and when they inspected the house I was really amazed at how thorough they were. They even went deep into my attic to check the floor boards.
Description of Work: They inspected everything in my 2000 square foot rental property. They had to make sure everything was up to code so that I could rent it out. They inspected all of the appliances, plumbing and electrical wiring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
REBECCA G.
06/2006
5.0
home inspection
+ -1 more
Excellent customer service, prompt, professional.
Description of Work: Home inspection for purchase of house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
ZHENG L.
10/2005
5.0
home inspection
+ -1 more
THE PERSON I WORKED WITH IS KEN GIBLIN. I HAVE WORKED WITH HIM A COUPLE OF TIMES IN THE PAST. EVERY TIME I WAS ABLE TO GET A GOOD PRICE FOR THE SERVICE. HE WORKS VERY PROFESSIONALLY, AND WAS PATIENT TO EXPLAIN EVERYTHING CLEARLY TO ME. FURTHERMORE, THEY OFFER 90 DAYS WARRANTY AFTER INSPECTION, WHICH IS NICE TO HAVE.
Description of Work: GENERAL HOME INSPECTION ON PURCHASE.
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Service Categories
Home inspection,
Electrical
FAQ
HOUSEMASTER is currently rated 3.2 overall out of 5.
HOUSEMASTER accepts the following forms of payment: MasterCard,Visa
No, HOUSEMASTER does not offer free project estimates.
No, HOUSEMASTER does not offer eco-friendly accreditations.
No, HOUSEMASTER does not offer a senior discount.
No, HOUSEMASTER does not offer emergency services.
No, HOUSEMASTER does not offer warranties.
HOUSEMASTER offers the following services: STANDARD PROPERTY INSPECTION, ON-SITE COMPUTER GENERATED REPORT AT TIME OF INSPECTION, CONDO/TOWNHOUSE INSPECTIONS, & MULTI-UNIT INSPECTIONS.