Carpet Cleaning, Carpet Sales and Installation, Upholstery Cleaning
About us
Carpet Surgeon Inc. prides itself on making sure our clients receive excellent customer service and as you read the testimonials on this website, you will see we practice what we preach. No matter the size or complexity, it is our mission to complete each job to our client’s satisfaction. Our staff does not rush through the work, just to get it done. They take their time and do a thorough job because we hold ourselves up to a higher standard. Being average is not good enough; we strive to be the best.
Business highlights
44 years of trusted experience
Family Owned & Operated
Services we offer
Carpet and rug cleaning/repair/installation/re-stretching. Tile & grout cleaning. Specializing in Carpet Stretching, Carpet repair, Seam Repair, eliminating pet odor in carpets. Laminate floor installation. Carpet pull up and removal. Spot dyeing of carpet. Steam cleaning of carpets. Upholstery cleaning. Leather furniture cleaning. Cleaning of partitions.restretching
I have used this service several times in the past few year. They have always done an excellent job and this time was no different. Gabriel came prepared, knowing I have a large carpeted area. He had extra long hoses. He inspected the carpet, sprayed the problem areas and got to work steam cleaning. He worked quickly by thoroughly.
Description of Work: I have seven large carpeted rooms plus a staircase and two long hallways. It all needed to be cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Carpet Surgeon Inc
Thank you for taking the time to write this review and the complimentary words about Gabriel's work. I was wonderful working for you again. We appreciate you being a repeat customer all these years. Glen Meichtry
Aeby Z.
07/2023
5.0
carpet cleaners
+ -1 more
Super friendly, got the job done quickly and thoroughly, fresh and clean carpets in multiple rooms and stairs in my multi pet household 👍. And they got me in for an a Appointment within just a couple days.. comparable pricing to other contractors.
Description of Work: Deep cleaning for multiple rooms and stairs, pet odor removal
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$410
Response from Carpet Surgeon Inc
Thank you so much for writing this review, your comments and Thumbs up. We really appreciate you entrusting us in caring for your carpets. We look forward to helping you again in the future, Glen
Peter B.
02/2021
5.0
carpet installation
+ -1 more
All was good. Came on time, did a nice job, I'm totally satisfied.
Description of Work: Carpet stretching
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$188
Katherine R.
02/2021
5.0
flooring contractor
+ -1 more
Great service, friendly and easy to work with.
Description of Work: Transition carpet to new Bathroom tile in basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$188
Response from Carpet Surgeon Inc
Thank you for taking the time to write a review. It was great working with you, Glen
Scott L.
11/2020
5.0
carpet cleaners
+ -1 more
Prompt, friendly, professional, not hurried, and the best job we've seen.
Description of Work: Carpets runways, hallways, and stairs throughout the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$233
Response from Carpet Surgeon Inc
Thank you for the kind words and 5 star rating. It was great working with you, Glen
Mary H.
11/2020
3.0
carpet cleaners, carpet installation
+ 0 more
Service was exceptional and the individual was punctual and knowledgeable. I would like to suggest that in the pandemic we are in, technicians should be provided with shoe covers.
Description of Work: Patch of carpet replaced.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$198
Response from Carpet Surgeon Inc
Thank you for the review, Its nice to hear words like Exceptional, Punctual and Knowledgeable said about one of our team members. I appreciate the suggestion on wearing shoe covers, wearing them is our normal policy. They were on back order with 2 of our suppliers due to the pandemic and finally we have a good supply of them again. Thanks again for your business, Glen.
Roxanne O.
04/2020
5.0
carpet installation
+ -1 more
Adam was great, he showed up right on time and had the repair done within 30 minutes. I had an extra piece of carpet, so he was able to use that to patch a small area at the door to our master bedroom. I will definitely use them again when needed.
Description of Work: Carpet Repair at Master Bedroom doorway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
Response from Carpet Surgeon Inc
Thank You for taking the time to write such a positive review. It was great working with you on your project. We appreciate the opportunity Glen
Robert A.
09/2019
4.0
carpet cleaners, carpet installation
+ 0 more
A little disappointed, the teck appears to have done a good job however, I don't think I should have needed to clean up the carpet fragments after completion. Also in making appointment was told 10% discount for Angies list. Teck said no discount for minimum charge.
Description of Work: re-stretching
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$188
Response from Carpet Surgeon Inc
Thank you for the review , I appreciate you bringing to my attention that our technician did not clean up completely (which is our normal standard) and you had to. ( I will send you a $20. Starbucks Card for your trouble) I am glad Jacob received A marks on all 5 Grade Details. I am sorry for any confusion on our minimum or Angie's List Discount Thanks for the feed back, Glen Meichtry.
Susan H.
06/2019
5.0
carpet installation
+ -1 more
Carpet Surgeon did an excellent job. After 2 years we had a problem with the carpeting buckling in our bedroom. The Carpet Surgeon came and fixed it promptly and quickly. They provide free in-home estimates and provide a 3-year guarantee. They completely solved the problem. I highly recommend them. 503-520-9717 [*** Link removed ***]
Description of Work: Carpet buckling
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Response from Carpet Surgeon Inc
Thank You for the review I am glad your restretch went well. It was great working with you [Member Name Removed].
Pat C.
02/2019
5.0
carpet cleaners
+ -1 more
Gabriel arrived right on time, was very professional, very pleasant. Was efficient in cleaning the areas. The carpet looks great. Would definitely recommend
Description of Work: Upstairs bedroom, hallway and stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Response from Carpet Surgeon Inc
Thank you, [Member Name Removed], for your kind review. We appreciate your business and we look forward to working with you in the future. Enjoy your weekend! Best regards, Tess
Chengcheng J.
01/2019
5.0
carpet installation
+ -1 more
Carpet Surgeon was so responsive and so quick at fixing the problem with reasonable price, I am so impressed with them. Next time I will definitely hire them again for cleaning the carpet when my tenant moves out. So glad that they contacted me through Angie's list!
Description of Work: Our carpet in the rental house was lose on some edges.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$188
Response from Carpet Surgeon Inc
Thank you for the kind words in your review. We look forward to working with you again. Gratefully Glen.
Dolores L.
10/2018
5.0
carpet installation
+ -1 more
Fantastic. This is the 2nd time we have used this company and both times the result was excellent. Adam is an outstanding employee.
Description of Work: Carpet stretching
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Carpet Surgeon Inc
We are so happy to be able to serve you again. Thank you for the kind words about Adam and the straight A review. We appreciate your business, Glen
cindy L.
09/2018
5.0
carpet installation
+ -1 more
They were super easy to set up an appointment. Adam called to say he was on his way and arrived right on time. He did a fast but thorough job. Very pleased. Will use again for all my carpet needs.
Description of Work: Restretched bedroom carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Carpet Surgeon Inc
Thank You for taking the time to say such nice things about Adam. We look forward to serving you again, Glen
Stanley R.
04/2018
5.0
carpet cleaners, flooring contractor
+ 0 more
Adam and Jacob called ahead as scheduled and arrived on time and ready to work. They were dressed for the job and both well groomed and respectful of our building’s vendor protocols. I hired Carpet Surgeon to do my project and another neighbor and couldn’t have asked for anything better. We have an 18 y/o carpet in good shape, but in need of a little TLC. It now looks as good as when it was installed. Adam’s creative approach meant minimal arrangement of furniture and no removal of baseboards.
Description of Work: Carpet Stretching and Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Carpet Surgeon Inc
Thank You for your kind words about Adam and Jacob. I am so pleased that you were happy with the service that they provided. I will let them know that you gave them all A's on their report card. We appreciate the work and the positive review, Glen.
Norman A.
12/2017
5.0
carpet installation
+ -1 more
Adam was very professional and he did a great job. No one could tell the carpet was repaired.
Description of Work: Repair of burned spot on carpeting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from Carpet Surgeon Inc
Thank You [Member Name Removed] for your positive review. I will let Adam know, we appreciate the work. Happy New Year! Glen
David H.
11/2017
3.0
carpet cleaners
+ -1 more
The cleaning was adequate at best. When I politely pointed out one area that wasn't as clean as the rest of the carpet, and that might benefit from some additional work, the technician didn't know what to say. After a couple minutes of awkward silence, he mumbled that it "might be wear and tear", and walked right out. He sat in his truck for several minutes, and had the office call me to arrange for payment. Although the price was reasonable, the work was not as hoped for, the technician's attitude was poor, and I would not recommend this company.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0
$200
Response from Carpet Surgeon Inc
I apologize that your service appointment in October did not meet your expectation. We are more than happy to send out a different technician and re-clean any areas of concern or the whole family room and steps again until you are satisfied with the work or refund the $129 amount charged. The technician we sent is IICRC certified and normally does a great job however apparently had an off day and did not clean or communicate to his or our usual standards, for that I am sorry. Please give us a call and we will do our best to resolve this issue for you. Thank You Glen Meichtry President Carpet Surgeon Inc. Office [phone number removed] to schedule free clean or text or call Glen with any questions or comments M [phone number removed]
DANA G.
11/2017
5.0
carpet cleaners
+ -1 more
Perfect. Arrived on time, job was very well done. No issues at all.
Description of Work: Carpet cleaning 2 floors approx 1500 sq ft.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Response from Carpet Surgeon Inc
Thank You for your straight A review and kind words.
JANET A.
10/2017
5.0
carpet cleaners, carpet installation
+ 0 more
They're definitely a step above the ones that advertise out there. They're quality is good and I will continue using them.
Description of Work: They cleaned our basement, stairs, entry and restretched the carpet in a closet and replace a piece of carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$314.25
Response from Carpet Surgeon Inc
Thank You [Member Name Removed] for the kind words. It was great working with you we look forward to next time.
Kyle M.
09/2017
5.0
carpet installation
+ -1 more
The carpet looks as good as new. They matched the pad height that needed to be replaced, the seam is barely visible, and the carpet was stretched to look new. Even the transition to tile looks great. They restored the space to pre-incident conditions.
Description of Work: Repair carpet after water damage remediation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from Carpet Surgeon Inc
Thank You for your favorable review. It was great working with you on your project. We appreciate the work, Glen.
Sharon B.
09/2017
5.0
carpet cleaners
+ -1 more
Micah showed up right on time, examined the job to be done, then went right to work. Great job on a carpet that had not been cleaned in a long time
Description of Work: Cleaned 12x12 rooms
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Georgia T.
09/2017
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Prompt, efficient and did a very nice job.
Description of Work: They cleaned carpet in 2 bedrooms and 1 sofa, 2 recliners, 1 side chair, and 4 dining chairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$299
Response from Carpet Surgeon Inc
Thank You [Member Name Removed] it was great working with you. We appreciate the work and the kind words, Glen.
Gordon R.
09/2017
5.0
carpet installation
+ -1 more
The original installer did a lousy job. Glen fixed it. Over time the carpet by the kitchen entrance from the living room has wrinkled making it hard to vacuum. I was so impressed with this business that I am having them out this month to fix it. Price is very reasonable.
Description of Work: I had them out to my place to stretch the living room carpet by the hallway/entry. I thought I had done a review of this company when they first worked on it, but, could not find it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Response from Carpet Surgeon Inc
Thank You [Member Name Removed], we appreciate you trusting us to work on your carpet. I am glad yo are enjoying the results. Thank you for your favorable review, we appreciate the repeat business, Glen.
Sam L.
08/2017
5.0
carpet cleaners
+ -1 more
Very good job. House was empty as we had moved so it was easier for them than working on a house with people still living there.
Description of Work: Carpet stretching and cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$670
Response from Carpet Surgeon Inc
Hi [Member Name Removed] thank you for the nice review. I am glad you were happy with the carpet cleaning at your home. We appreciate your business very much, Glen.
Helen V.
06/2017
5.0
carpet installation, handyman service
+ 0 more
I have them many times for many different things. I highly recommend them. They installed some rubber mating, repaired a door frame and some carpet stretching. They are professional. They are knowledge. They have good workmanship. My interaction with them is very positive. They work was wonderful, more than expected.
Description of Work: They installed some rubber matting and repair work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Kieley M.
03/2017
5.0
carpet cleaners, carpet installation
+ 0 more
Carpet Surgeons could not be more nice and diligent about their work. Carpets look beautiful, thank you!
Description of Work: Stretched and cleaned carpeting (1,782 sq ft + stairs), repaired a couple little bleach spots too
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Carpet Sales and Installation,
Upholstery Cleaning
FAQ
Carpet Surgeon Inc is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: Closed
Carpet Surgeon Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Carpet Surgeon Inc does not offer a senior discount.
No, Carpet Surgeon Inc does not offer emergency services.
Yes, Carpet Surgeon Inc offers warranties.
Carpet Surgeon Inc offers the following services: Carpet and rug cleaning/repair/installation/re-stretching. Tile & grout cleaning. Specializing in Carpet Stretching, Carpet repair, Seam Repair, eliminating pet odor in carpets. Laminate floor installation. Carpet pull up and removal. Spot dyeing of carpet. Steam cleaning of carpets. Upholstery cleaning. Leather furniture cleaning. Cleaning of partitions.restretching