Carpet Cleaning, Carpet Sales and Installation, Upholstery Cleaning
About us
Carpet Surgeon Inc. prides itself on making sure our clients receive excellent customer service and as you read the testimonials on this website, you will see we practice what we preach. No matter the size or complexity, it is our mission to complete each job to our client’s satisfaction. Our staff does not rush through the work, just to get it done. They take their time and do a thorough job because we hold ourselves up to a higher standard. Being average is not good enough; we strive to be the best.
Business highlights
44 years of trusted experience
Family Owned & Operated
Services we offer
Carpet and rug cleaning/repair/installation/re-stretching. Tile & grout cleaning. Specializing in Carpet Stretching, Carpet repair, Seam Repair, eliminating pet odor in carpets. Laminate floor installation. Carpet pull up and removal. Spot dyeing of carpet. Steam cleaning of carpets. Upholstery cleaning. Leather furniture cleaning. Cleaning of partitions.restretching
They were very professional and everything looked beautiful when they were through.
Description of Work: They cleaned all the carpet, 1 sofa, 1 large recliner.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Katherine P.
09/2013
5.0
carpet cleaners
 + -1 more
Barry showed up right on time shook my hand and introduced himself. He measured all the rooms and then set up guards to protect the furniture and hall way from the hoses. He did a GREAT job of actual cleaning! He went back and forth more than once and really cleaned the carpet well. It took about 2 hours and the the carpets dried in about 6 hours. He was so friendly and nice, I would have him clean my carpets again in a heartbeat! Very good job!!
Description of Work: Barry came in and steamed cleaned all the carpets of my two story home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$274
Ina C.
08/2013
5.0
carpet cleaners
 + -1 more
They were great from the first phone call to the completion of the work. We originally scheduled for carpet re-stretching only but when I called to see if they could fix a squeak in the floor, they worked it out. Actually the owner did the floor fix. They were on time for both the estimate and the service. I highly recommend them.
Description of Work: Re-stretched the carpets in two rooms and fixed a squeak in the floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$370
Pamela Y.
06/2013
5.0
carpet cleaners
 + -1 more
They are very kind people and they did a good job. This is the second time that I have used this company and they were good the first time so I chose to use them again this time.
Description of Work: They cleaned my carpets and a lot of the tile work in my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
charles H.
06/2013
5.0
carpet cleaners, carpet installation
 + 0 more
Quick and easy, looks great.
Description of Work: Terminated a carpet edge where I had been doing some remodel in my bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
kristin and JON H.
06/2013
5.0
carpet cleaners, carpet installation
 + 0 more
I needed a small burned spot repaired. The repairman was great. Showed me exactly what he would do and even how to fix superficial burns myself. He was courteous, quick and my carpet looks great.
Description of Work: repaired a small burn in my carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Megan B.
06/2013
5.0
carpet cleaners
 + -1 more
The repair person was very quick and professional. The work looks great, I am very satisfied.
Description of Work: Repair two holes in my carpet created by my dog.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Valerie A.
05/2013
5.0
carpet cleaners
 + -1 more
They came on very short notice, did a great job. We have tile on the floor in the bathroom and utility room plus tile on the kitchen counters. All of it sparkles now. Same with the carpet. I love these guys and will use them again.
Description of Work: Tile and grout cleaning on floors and countertops, carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
Mary S.
05/2013
5.0
carpet installation
 + -1 more
There were lumps in my parent's carpet. My father is 90 years old and in poor health. The lumps in the carpet were a trip hazard. The Carpet Surgeons came out immediately and did an excellent job of stretching the carpet. No more lumps in the carpet to for Dad to trip over. They moved furniture and then put everything back in place. They cleaned up their mess and vacuumed before they left. I am very happy with their work.
Description of Work: They came out to re-stretch a couple of lumps in the carpet and to repair a frayed edge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
DAVID J.
05/2013
5.0
carpet cleaners
 + -1 more
Excellent work. On time, professional, knew their craft, highly recommend. Brought three guys to complete the complex stretching required on our living room. Impressive~
Description of Work: Stretched and cleaned carpets in living room, master bedroom and second bedroom.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$832
Charlie W.
04/2013
5.0
carpet cleaners
 + -1 more
Arrived on time. Had excellent equipment. Friendly and professional. Worked hard and finished in a timely manner. Clean and neat.
Description of Work: Cleaned wall to wall carpets and two fabric covered couches. Moved some furniture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Brett D.
03/2013
5.0
carpet cleaners
 + -1 more
As with the first time I used Carpet Surgeon, they were excellent. I was able to schedule the cleaning/stretching within a week of my call. Nick and Jacob showed up on time and produced an estimate within ten minutes. They were friendly, worked efficiently and the price was fair (good value.)
Description of Work: Carpet Sugeon stretched a large Master BR carpet and three stairs then cleaned all carpeted areas of the house; Living room, Loft area and three bedrooms (approx. 1600 sq/ft).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
JANET A.
02/2013
5.0
carpet cleaners
 + -1 more
The service has continued to be very good.
Description of Work: They have done some more carpet cleaning for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carole S.
01/2013
5.0
carpet installation
 + -1 more
hoq ro Carpet surgeon explained their work on the phone, they scheduled a time convienent for us, they called before they arrived, and they did EXCELLENT work. We really enjoyed having them work in our building and will have already found more work for them to do. They were very helpful in suggesting how we can better maintain our carpet and why the glue failed on our floor. I can't say enough good things about them. It is so difficult to find good service people today - that understand customer service and are willing to educate customers about why thing happned, and how to prevent them in the future.
Description of Work: Great company to work with - good service, high quality work, good sense of humor, and education!
Rating Category
Rating out of 5
Yes, I recommend this pro
$1,070
Pamela B.
12/2012
5.0
carpet cleaners
 + -1 more
We started using Carpet Surgeon a few years ago based on a recommendation to us. We became fans immediately. I called for a rush appointment and had a really horrible carpet. They were so fast and understanding in their response to our needs. This particular time, our carpet required a second visit and there was no hesitation on their part to accommodate me the next day. What keeps us coming back is the customer service. You can get anyone to clean the carpets - you can't get this level of customer service from most. They take pride in their work and want to ensure the quality. I can't say enough good things about them.
Description of Work: We have our carpets cleaned at least annually and prefer every six months.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Karl K.
12/2012
5.0
carpet cleaners, carpet installation
 + 0 more
They were fantastic in all facets of the work - from initial phone contact to job completion! Excellent description of the scope of the work, recommended course of action and educating.
Description of Work: Carpet Surgeon's sliced and diced, nipped and tucked and restored our carpet including new padding, carpet stretching, resettng and cleaning after we sustained water damage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Karen B.
11/2012
5.0
carpet cleaners
 + -1 more
Although the message I left on my initial call was not returned, I got through on my follow-up call. I was very pleased with the level of service I received. The tecnician was on time, friendly and professional. He paid particular attention to the areas soiled by the pets and the carpets came out looking great. I would definitely use them again.
Description of Work: Cleaned carpet in the whole house including stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$217
Robert M.
10/2012
5.0
carpet cleaners
 + -1 more
Arrived on time, provided a quick cost estimate then proceeded to set up and clean. Felt that the cleaning was thorough and complete. After drying, the carpets appeared fresh and new.
Description of Work: Cleaned all carpets plus the 16 steps to the upper floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Kathleen L.
09/2012
5.0
carpet cleaners
 + -1 more
The project went very well, although I wasn't actually home while they were cleaning, so I can't speak to the staff's professionalism other than to note that they arrived on time. The place looks great. I will probably use their services again.
Description of Work: Carpet Surgeon cleaned approximately 820 square feet of carpet in my one-floor house, and they look like new and smell much cleaner. The carpet was relatively new and had not been badly damaged, but we are trying to maintain the carpet's useful life. We also have a dog, and by the time they were done the house no longer smelled like Eau de Canine. The price was very reasonable - I booked my appointment while a discount was being offered. When I called to reschedule my original appointment, they were very accommodating.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Katherine G.
08/2012
5.0
carpet cleaners
 + -1 more
Glen and Jacob arrived right on time as scheduled and got right to work restretching and then cleaning all carpeting. I was very satisfied and would definitely recommend Carpet Surgeon.
Description of Work: Carpet Surgeon was contacted following research on Angie's List. The estimate was done promptly and agreed to.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$516
Elizabeth D.
08/2012
5.0
carpet installation
 + -1 more
He arrived right on time, after calling to confirm his arrival time. After taking a look at the large ripple in the carpet, he gave us a final quote and after we approved the cost, he did the work right away. He did a wonderful job - very pleasant and did a great job!
Description of Work: Carpet stretching - removed a ripple in the living room carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Peggy F.
08/2012
5.0
carpet installation
 + -1 more
They came in and did a beautiful job. They were prompt and told me what was involved and got the job done.
Description of Work: Carpet Surgeon Incorporated came out last year around spring and replaced a section of carpet in the basement due to a mini flood.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dale K.
07/2012
5.0
flooring contractor
 + -1 more
The entire process was very easy from scheduling through completion of work.
Description of Work: Glen, of Carpet Surgeon, restretched and fitted the carpet in our upper level hallway. This service was provided promptly and with professionalism. Carpet Surgeon offers a three year warranty on this type of service. I would certainly contact Carpet Surgeon again for any future floor covering work in my home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Beth S.
05/2012
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Stacey bid the job and did all the work beautifully and professionally.
Description of Work: Cleaned 6 carpeted areas and all the furniture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$718
walter M.
04/2012
5.0
carpet cleaners, carpet installation
 + 0 more
everything went perfect. excellent job!
Description of Work: full carpet cleaning. some carpet repair and carpet stretching.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Carpet Sales and Installation,
Upholstery Cleaning
FAQ
Carpet Surgeon Inc is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: Closed
Carpet Surgeon Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Carpet Surgeon Inc does not offer a senior discount.
No, Carpet Surgeon Inc does not offer emergency services.
Yes, Carpet Surgeon Inc offers warranties.
Carpet Surgeon Inc offers the following services: Carpet and rug cleaning/repair/installation/re-stretching. Tile & grout cleaning. Specializing in Carpet Stretching, Carpet repair, Seam Repair, eliminating pet odor in carpets. Laminate floor installation. Carpet pull up and removal. Spot dyeing of carpet. Steam cleaning of carpets. Upholstery cleaning. Leather furniture cleaning. Cleaning of partitions.restretching