Carpet Cleaning, Carpet Sales and Installation, Upholstery Cleaning
About us
Carpet Surgeon Inc. prides itself on making sure our clients receive excellent customer service and as you read the testimonials on this website, you will see we practice what we preach. No matter the size or complexity, it is our mission to complete each job to our client’s satisfaction. Our staff does not rush through the work, just to get it done. They take their time and do a thorough job because we hold ourselves up to a higher standard. Being average is not good enough; we strive to be the best.
Business highlights
44 years of trusted experience
Family Owned & Operated
Services we offer
Carpet and rug cleaning/repair/installation/re-stretching. Tile & grout cleaning. Specializing in Carpet Stretching, Carpet repair, Seam Repair, eliminating pet odor in carpets. Laminate floor installation. Carpet pull up and removal. Spot dyeing of carpet. Steam cleaning of carpets. Upholstery cleaning. Leather furniture cleaning. Cleaning of partitions.restretching
Job was completed on time and on estimate with excellent results.
Description of Work: Installation of carpet, vinyl flooring and cove base moldings for entire house in preparation for sale.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,750
SHARI B.
03/2008
5.0
carpet installation
 + -1 more
The person in the office was very pleasant and asked the right questions so that she had a good understanding of the work needed. She told me they had some cancellations that week so if it worked with my schedule it could occur that week, or I could schedule it for several weeks out. We scheduled that week. The technician arrived early and got right to work. He did an excellent job and if I had a similar need in the future, I would hire the company again.
Description of Work: I had two decorative columns between my living and dining rooms that I had had removed. There was no carpet under the columns so I requested that the Carpet Surgeon remove original carpet from a closet and place it in those spaces.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$177
K H.
10/2007
5.0
carpet installation
 + -1 more
On time, very helpful, great ideas, highly recommend calling them if you need your carpet fixed or cleaned - this price includes installing a carpet in a bedroom, patching an entryway, salvaging carpet to cut down on cost, cleaning my huge house - the carpets are gross and I thought I had to replace them all, not so according to the surgeon :-).
Description of Work: Really great company to work with. Super helpful, great cost saving ideas to help me get my house one the market without spending a lot. I am looking forward to having them come in and do the work - Thanks so much. ($650.)
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CAROL M.
10/2007
5.0
carpet installation
 + -1 more
This was the most incredible service for the price I may have ever had! I've never been happier with a company and its service. And I've used a lot of different services over the last 3 years due to major remodeling projects. FABULOUS!
Description of Work: I had a large spot on the carpet in my finished basement, about 5' x 10', that was damp upon our return from a trip. We thought it was probably from under the foundation, since we'd had trouble with that before. They came out and delicately said it was dog urine. He tried every way possible to not offend me, so I finally had to say it. That was pretty nice. So they pulled up the carpet, checked the concrete underneath the pad, then tested and smelled the pad and carpet. Then he treated the carpet with a super-duper odor eliminator, stuck a fan under the carpet and pad, and left it to dry for 2 days. He came back, cut out the bad padding, replaced it, and put the carpet back, AS IT WAS. THEN, he cleaned the whole thing!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$364
LINDA F.
05/2007
5.0
flooring contractor
 + -1 more
They sent Nick, who was on time, answered all my questions, and did a great job. You can barely see the patch. Ask for Nick... he's great!
Description of Work: I had a platter-size stain repaired in the middle of the living room using a new piece of carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
JANA D.
04/2007
5.0
carpet installation
 + -1 more
It was great, he showed up on time. Price quote was accurate, as well as time to perform the job.
Description of Work: Installed a remnant carpet in our family room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
JAY L.
02/2007
5.0
carpet cleaners
 + -1 more
It was for one part of the floor, they treated it and they got rid of the odor. It still had a little bit of a lingering smell. They came out again and treated the entire room and left more treatment with us. They did not charge anything for the return visit. He was extremely thorough.
Description of Work: They treated our carpet in one room for a really bad cat odor problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
JUSTIN L.
12/2006
5.0
carpet cleaners
 + -1 more
Outstanding service! Very professional, great quality of work, and a pleasure to deal with. Highly recommend!
Description of Work: Repaired holes in carpet and performed cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$180
JUSTIN L.
12/2006
5.0
carpet installation
 + -1 more
Outstanding service! Very professional, great quality of work, and a pleasure to deal with. Highly recommend!
Description of Work: Repaired holes in carpet and performed cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$180
Brent M.
10/2006
5.0
carpet installation, flooring contractor
 + 0 more
Great. They were on time, did good quality work. The worst damage before their visit looks so good you can hardly tell there was a tear in the carpet.
Description of Work: Restretch of carpet and edge repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Joel L.
10/2006
5.0
carpet installation
 + -1 more
Fantastic. Precisely on time. Cheaper than expected. Excellent job matching the pattern in the berber.
Description of Work: Two places (one on stairs) needed repair after dog tore up. One was a slightly tricky berber with a pattern. We had remnants for them to use.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
MARGE G.
09/2006
5.0
carpet installation
 + -1 more
Job 1: Nick arrived promptly, was very polite, described what he would do and got my feedback. Quietly performed the work and explained what he had done on completion. Took no more than 45 minutes from beginning to end and price was the minimum quoted. I was quite happy! Job 2: Once again, carpet surgeons came through. Showed up on time, did the promised work, charged me less than expected. This is the 2nd time I have used them. I plan on having them out to clean my carpets in a few weeks. Yes, they do carpet cleanings as well.
Description of Work: Job 1: Repaired/replaced section of carpet and padding at front entry destroyed by a "digging" dog. Used a small section of carpet from hall closet, then replaced the hall closet section with a very similar remnant from company supply. ($99) Job 2: Replaced/repaired dining area carpet where hot iron had melted/damaged the carpet. Then replaced/repaired a section of torn/damaged carpet in front of a door in hall. Used carpet from front hall closet for repair and replaced it with the damaged piece. $99)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$198
Dorothy M.
09/2006
5.0
carpet cleaners
 + -1 more
He arrived on time and completed the work in a very professional manner and to date (10 days later) none of the stains have returned. The carpet was dry in about 6 hours so that we could put the furniture back.
Description of Work: Cleaned living room, dining room, family room and 3 bedrooms. There was very little furniture in the rooms. He helped move the couches.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$369.7
Karla L.
09/2006
5.0
carpet cleaners
 + -1 more
As always, service was prompt, thorough, and well done. The service tech was personable and professional.
Description of Work: Carpet cleaned in living/dining room, three bedrooms, and two staircases.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$326
KATHY L.
08/2006
5.0
carpet installation
 + -1 more
This is the best experience I have ever had with carpet installers. The person scheduling was knowledgeable, as was our installer. He came when he was scheduled, got the work done in a few hours and then answered all my questions. He was friendly and serious about his work. I also felt the price was reasonable. I highly recommend this company.
Description of Work: First, We had some carpet we purchased last year reinstalled after our remodel. The Carpet Surgeon brought the new pad and installed all over a concrete floor in a small bedroom. Second, Had carpet re-stretched in a hallway and bedroom. The carpet had been installed 2 yrs ago by someone else) The carpet now fits without bumps and bubbles and looks great. Concrete can be tricky to install over and I am very pleased with the looks of both carpet jobs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$335
Paula T.
08/2006
5.0
carpet installation
 + -1 more
He was prompt, thorough, and did a great job. The carpet looks as good as new, and I was contemplating replacing it since it was so buckled.
Description of Work: Gary stretched the carpeting in my living room, hallway, and bathroom and cleaned all of the above, plus my office. We have had several dogs christen the carpeting over the years, and everything looks and smells fresh.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$456
CHERYL F.
08/2006
5.0
carpet installation
 + -1 more
Nick the repairman was on time and very skilled. You cannot tell where the repaired spot is. The company was able to work me in very quickly.
Description of Work: Patched a burned spot in the carpet.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
J B.
08/2006
5.0
carpet installation
 + -1 more
Most excellent, in and out like superman. Work was top notch and they were right on time.
Description of Work: Streach bedroom and repair seam to hallway
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
BARBARA S.
08/2006
5.0
Jeremy was on time and did a good job. The carpet looks excellent. The price could have been a bit lower.
Description of Work: After we had a water damage in 2 bedrooms, Carpet Surgeon came in to put new padding in, disinfect the existing carpet and put it back in. A few days later they cleaned the carpet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
DERANDA M.
07/2006
5.0
carpet cleaners
 + -1 more
Jeremy completed the work, and I was very satisfied with the quality of the work and his professionalism.
Description of Work: I had carpet that needed to be cleaned/sanitized and also the pad replaced in a particular section due to dog urine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$239
GRACE M.
07/2006
5.0
carpet installation
 + -1 more
I have had marvelous service from this company. My initial call was handled professionally and all the information was provided, which included the options to patch or dye. I was scheduled with Jeromy who arrived precisously on time, was very professional and did an excellent job and cleaned up completely before leaving. I would highly recommend this company. Their honesty was deeply appreciated in dealing with the repair issue. I selected this company soley on the reports I found on Angie's list.
Description of Work: Stretched the carpeting in the master bedroom, bath and main hall which was buckling badly. I hoped to patch an area that had several bleach spots in the hall, but the technician said I would be spending several hundred dollars and it would not look good. I discussed the option of trying to dye the spots, but because of the large size of one spot he also felt I would not be happy with the results.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
KARI D.
06/2006
5.0
carpet installation
 + -1 more
The repair man was friendly and timely. They charged less than they quoted. The tech was worried that the dye would fade but seems to be holding. If it fades, we can patch the carpet for only $30 more. I would recommend these guys. The woman who arranged the appointment really worked around our schedule too. The only drawback was that I had to call a couple times to get someone to schedule the appointment for me.
Description of Work: Re-dyed small bleach spot on carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$99
06/2006
5.0
Very friendly phone service describing process and estimated fees. Prompt in getting someone out to the house.
Description of Work: Removed damaged carpet padding. Installed carpet fan to dry out carpet. They were scheduled to come clean and reinstall the carpet but once the carpet was dry, I determined it needed to be replaced.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
JANI G.
05/2006
2.0
carpet cleaners
 + -1 more
Due to office errors, the carpet workers had to come to the house three times. During the 2nd visit, the basement mahogany baseboard molding was left outside on the ground after being moved in order to relay the carpet and pads. During the 3rd visit, the nightlight in the hall was hit, broken, and the wall scorched black. The wall will need to be repainted. Stains remain on the steps and in the master bedroom. Work was satisfactory in the basement. A letter was sent to the owner with our concerns. No response was made.
Description of Work: Carpet and pads were relaid in the basement and carpet was cleaned in that area plus on the stairs, main hallway, and master bedroom.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0
$498
Marcia L.
05/2006
5.0
carpet installation
 + -1 more
They gave me a good idea of what needed to be done and what didn't. They minimized the amount of furniture I needed to move out of the way. Everything was done on schedule. I would definitely use them again.
Description of Work: Re-stretch carpet where it was loose and buckling.
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Service Categories
Carpet Cleaning,
Carpet Sales and Installation,
Upholstery Cleaning
FAQ
Carpet Surgeon Inc is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: Closed
Carpet Surgeon Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Carpet Surgeon Inc does not offer a senior discount.
No, Carpet Surgeon Inc does not offer emergency services.
Yes, Carpet Surgeon Inc offers warranties.
Carpet Surgeon Inc offers the following services: Carpet and rug cleaning/repair/installation/re-stretching. Tile & grout cleaning. Specializing in Carpet Stretching, Carpet repair, Seam Repair, eliminating pet odor in carpets. Laminate floor installation. Carpet pull up and removal. Spot dyeing of carpet. Steam cleaning of carpets. Upholstery cleaning. Leather furniture cleaning. Cleaning of partitions.restretching