BIGFOOT CONSTRUCTION

The work was well done, cleaned up after the job. Paid in full at completion. I would use him again for a job but I will say he's not for the homeowner who can't tell him specifically what he wants and how they want it done. Side note: You'll have to call him a few times to get him to start on the project but once it was started he was good to go.

This was my worst experience with a contractor in my 17 years as a homeowner. My neighbor and I chose him because he had done some (good) work for my neighbor in the past. His price was reasonable, so ? based on those two factors ? we hired him. Once we agreed to the job, it took him over 6 weeks to start the job -- even though he had promised to start "this week" at least 3 times. During the construction phase, he decided (without notifying me) to place the new fence posts in different locations than the old ones. (Presumably, this allowed him to get away with leaving the concrete from the old fence posts in the ground.) In doing so, he dug into a bundle of six tightly packed sprinkler pipes -- damaging three of them. To his credit, he notified me of the damage and attempted to fix it. However, his fix created ?U? shapes in the pipes. These ?U? shapes brought the sprinkler pipes within an inch of the surface and created places for water to pool in the pipes. Had I accepted this fix, the pipes would have broken with the first freeze. So, I asked him to re-do the fix with straight pipes. Fixing it this way required excavating about 10 feet of pipe so there was enough play in the pipe to fit a straight pipe in. Because of the amount of excavation work involved, he refused to do it. So, I ended up burning a weekend and doing it myself. Once I completed the pipe repair, I called him up and asked him to come and finish the job. (He had left the section over the broken pipes unfinished so that they could be more easily repaired.) He promised me on at least 3 different occasions that he would be there ?this week? to finish the job ? but never showed up to complete it. After enough broken promises, I ended up burning another weekend and finishing the job myself. A couple of other aggravations to note: ? When digging out holes for the new posts, he didn?t haul away the (clay) dirt from the hole. He just dumped it onto whatever happened to be near the hole ? whether it was grass, bark dust, a flower bed, or a gravel walkway. This required about 4 hours of cleanup on my part as well. ? His cash collection practices are incredibly unprofessional. He wanted money up front to start the job (to pay for materials) and a partial payment at the end of each day he worked. For a multi-week job, I can understand, but for a job that?s supposed to take two or three days (and cost less than $3000), this seems excessive. On one of the days, he even called me up at work to ask me to call my wife to let him know he would be knocking on the door asking for a check in a couple of minutes ? even though I hadn?t had a chance to inspect the work. Very unprofessional. To try and be fair, I will point out that the quoted price was reasonable (not counting all of the time I had to spend cleaning up after him). Also, the build quality of the fence itself is fine.

After I found Bigfoot Construction (Mike) on Angie's List, with high ratings, I called Mike on June 24 to ask if he would be interested in bidding on a concrete step repair/replacement project at a non-profit with which I am affiliated. He said he was interested and agreed to meet me the following morning at the site of the proposed project. We agreed to meet at 8:30 a.m. Saturday morning, June 25, because we both had other things to do later that morning.I arrived at 8:15 hoping Mike would be early so I'd easily have time to make a 10:00 appointment 45 miles away. Mike hadn't shown up even by 8:35 a.m. so I called him. He said he was on his way and that he'd be there in 15 minutes. He still hadn't arrived by 8:55 so I called him again. No answer. He pulled in just as I was getting ready to leave. We briefly discussed the project and he agreed he understood and could take the necessary measurements and create the plan drawings without my being there. We agreed he'd contact me later that evening to make arrangements for his getting his bid to me. When I hadn't heard from him by noon on Monday, June 27, I called him. No answer. I left a message on his voicemail requesting that he call me.When I hadn't heard from him by Wednesday noon, I called him again. Left another message requesting a call back. No response. I called again Saturday morning, July 2. This time Mike answered. He was surprised when I said I'd called and left messages twice before. He remembered one but not two. He said he'd mailed the bid to the street address of the building where the proposed project is located. I told him that is not a mailing address and that we had agreed he would contact me to make arrangements for delivering his bid. He apologized. He said he could email it to me. I gave him my email address and emphasized that my name in my email address has only one "L", not two. He said he had it down and read it back to me to be sure. He said he'd email the bid to me that night. When I hadn't received anything by Monday morning, July 4, I called him again. No answer. I left a message. No response.I called again Tuesday, July 5. Mike answered. He was on a job and couldn't hear very well. He assured me he had emailed the bid. I asked him if he had spelled my name with only one "L". He assured me he had. He said he'd check when he got home that night to be sure he'd actually sent it. When I hadn't heard anything from Mike by Wednesday, July 6, I called him again. No answer. I left a message. No response. I called again July 7. Mike answered. He was on a job. This time he said he'd emailed it to me spelling my name with two "L"s. I told him again there is only one "L" and that I'd never get it unless he uses the correct email address. We agreed to meet that evening at 6:30 again at the site of the proposed project. He would deliver the bid in person. I went to the site at 6:20, again hoping he would be early because I had another meeting to go to at 7:00. When Mike hadn't arrived by 6:35, I called him. He was still working at this other job site. I asked him what time he'd be done. He said he'd be done by 9:00. He agreed to email the bid to me when he got home promising to use the correct email address. I asked him if it'd be okay for me to call him at 9:30 if I got home and still hadn't received the promised email. He said that'd be great! I was on my way home from my meeting around 9:15 when I actually got a call from Mike. He was just finishing up at the other job site and wouldn't be home in time to send me an email by 9:30. I asked when he'd be able to send it. He said he hoped to be able to send it shortly after 9:30. I asked if it would be okay to call him if I hadn't received it by 9:45. He said it would. I hadn't received anything by 10:00. I called him. No answer. I left a message asking him to call me when he got the message, no matter what time it was -- because I needed the bid to take to a meeting of my non-profit organization tonight. I'm still waiting for that call. I'm not calling him again. I've decided (perhaps incorrectly) Mike isn't really interested in getting our job.

Mike Jones is the owner of Bigfoot Construction. He gave us a bid that we considerd very fair. He and his crew started the job on time. It took several days longer than anticipated to remove the old driveway. He gave us a lot of options for ways to finish the new concrete. We're very happy with the final result. Despite the extra work, Mike honored his original bid. He owns most of the equipment needed to do the work. He's easy to get along with and honest to deal with. I recommended Bigfoot to a friend, who has just hired Mike to do concrete work at his home.

They promised to come by the next morning. Never showed and never called with an explanation.

I was not pleased with his work. He didn’t listen and follow my instructions. I felt that he didn’t do a great job. Everyone in my neighborhood and my husband also took him up and down the street and showed him that the bottom of the drive way that hits the curbs and he didn’t do that properly and he put boomed concrete. He was joking all the time and wasn’t serious about the work at all. I wouldn’t hire him again. The price was good. He was responsible in showing up on time and finishing the job on time. Then he came again and I explained clearly to him what exactly we wanted and he had to redo the whole thing again. The steps were too narrow that there was hardly any space to stand. But he came and redid again and didn’t charge any thing extra for that and that was amazing. I would probably not use him again in the future because If I have to struggle in making someone understand what I want then I really want them to do that.

Mike Jones quoted on the work. Of the three quotes we got, his was the most detailed and reasonable, and he was the only one quoting on the job who was actually going to do the job himself. He gave options with prices. We paid 50% down and 50% on completion. Mike was a little forgetful of some of the communication but this was more than made-up for by his care and attention to detail, his affable demeanor, and his concern to do a good job that we would like. The work was "weather-permitting" and delayed by rain for a few days. Once the work got underway Mike's crew worked quickly and skillfully. The pour itself was finished in half the time expected, with an excellent result. They left the site clean. Mike followed up with some detailed finishing and cleanup himself. In short: Good honest work.

They came on time and provided me with the estimate. They have a good, professional approach. They were prompt and prepared and knew what they were talking about.

It was a very positive experience. The cost was very reasonable and the work was done very well. The paving looks as good today as when it was done three years ago, as his work is very high quality. I would definitely work with them again in the future.

Mike and his crew arrived on schedule, with construction materials for the forms, rebar, and enough plywood to lay a path over the grass to the spot designated to receive the dirt from the hole. The digging was handled by sub contractor Jorge's Total Yard Maintenance. The job went quickly and smoothly with minimal damage to the grass in the immediate area. The cage was built, and the template was wired into place when the concrete truck arrived. Mike needed to pump the concrete from the truck approximately 100 feet to the site, and he guided and oversaw the operation. The crew did the finishing work on both the pad and the ramp, and then constructed barriers around both to keep out the rain, the dog and any curious deer. Mike returned as scheduled to remove the forms and his plywood barriers. We are very pleased with the results.

Mike had the best quote, started on time and finished on-time. Quality of the work was top notch (he knows his concrete). We ran into puntuality issues on some follow-up work repairing and re-positioning our walkway railing due to conflicting commits on Mike's part, but the delay was less than a week and Mike really did an outstanding job on the railing for just the cost of materials.

I had called Bigfoot and left a message after hours for the work I wanted to get done. She called the next morning. I was very impressed and appreciative because not only did she call to say it was not the kind of work they did but then she recommended three other vendors that did do that work. She also gave me advise about how many bids to get and using the CCB to check out any vendors I want to use. I sometimes have a hard time getting any reply at all from a contractor so this was the most reponsive for me yet the least payoff for them!

Mike provided a competitive quote. He gave the best suggestions regarding fence construction and design compared to other contractors. We scheduled for the work to be done the next week. He and a co-worker came the next week to remove the old fence and place new fence posts. As discussed they came back a couple days later to install the new fence. They completed the work on time and it looks great! The fence is completely straight and the gate works great. All 3 neighbors we share the fence with are very pleased with the work.

Great experience, Mike came out for estimate and I appreciated the fact he met me after work. He helped answer all my questions as I had done some research but wanted to be sure on a few things before moving forward. Mike e-mailed me the estimate in writing right away and it outlined everything. Last minute I decided I wanted to add a color to the concrete so it would not be so white/bright and he re-did the estimate (additional $95). Mike had the entire job done by the time I came home from worked. The area was clean and the driveway looked great. There was a small pile of dirt left and some of the bricks from the trim of the yard I had wanted taken away and Mike said he would have them gone when he stopped by to remove the bracing. I was very pleased with the results and Mike was great to talk to and answer questions without pushing the sale which I appreciated. I would use them again to do my sidewalks and plan to next year when I save a bit for the project. Great work

We had a very good experience with them. The man that comes out and does the work might not be the most outgoing or personable guy, but this in no way affects the quality of his work. He did exactly what we asked him to do and we were very pleased with his work and his prices were very reasonable.

I have used Mike before, and will use him again. He does very nice work at good prices! The only reason I don;t give him A's all around is that office management skills are not his strong suit. I knew this about him, so it was not a big deal for me, and he has always gotten the work done on time and well done!

I feel the price was reasonable. Michael made some suggestions for us, like using cedar for the deck. He was very good when giving the estimate. He was very good about getting the job done and showing up when he said he would. When the deck was almost finished, I found out that I had to get the deck inspected. I tried to call Michael for about a month about the inspector, and he would not return my calls. I finally talked to him on the phone, and he stated that he would get the proper permit from the county. We eventually found out that a previous contractor had not paid about $80 that was owed for a permit a long time ago. I guess Michael did not want to pay the $80 to get the permit, but he could have told me about the $80 and I would have no problem paying for it. I paid the money and got the permit, so the inspector could come. I told Michael that I got the permit and told him that I would pay him the rest of the money for the job after the inspector came out and he finished the deck. It took about three months to get this deck finished, when it could have taken about two weeks. I would use them again, but under close supervision.

Mike was extremely professional during the entire process. He met with us and provided a free estimate the day after my initial phone call. Mike also gave us recommendations on design and what quality of materials would work best for our needs. The work was completed in two days and we are very happy with the end result. The estimate from BigFoot was within the same ball park as the other bids we received, just a little bit less. I would definitely hire BigFoot Construction again.

Got an estimate. We agreed on a price and time. They didn't show up. Called, set up a new time. They didn't show up. Called, set up a new time. They didn't show up. Called...left a message, no call back, sent e-mail, no response, called...left message, no call back. Called, told them I would seek someone else.

Bigfoot did a terrific job for a fair price. The guys were timely, worked well with the building occupants and cleaned up after themselves. Top notch.

Mike replied to our request for an estimate promptly and provided a competitive bid for our business. Mike and his crew coordinated their work with the landscaping company we had re-doing our yard. We really appreciated Mike's willingness to work with our schedule and his overall flexibility. His crew was very efficient and finished a beautiful fence for us. We are very happy with the work done by Bigfoot Construction and would highly recommend them.

The whole process was exceptionally smooth and pleasant. Time from request quote to completion of the job was less than two weeks. Time on-site was a quote visit and two full, sequential work days. Mike provided a very reasonable, complete and accurate quote. He knew how to accomplish the task, did not oversell the difficulties of the work, or pressure a decision. Mike had all the correct equipment, in good repair, on site and as promised. He and his crew worked diligently to remove and haul the old concrete, prep the ground and install rebar and new concrete. While I came to understand rebar use is optional, Mike was very accommodating in providing a fair quote and executing that addition. After pouring the concrete, Mike took the required time to perform several passes to float a very smooth surface on the floor. I was very pleased with the entire process.

I needed a fence built for my backyard and called three companies for bids. Mike called me back the same day I left him a message and we set a day and time for him to come to my home and discuss the fence. He never showed and did not call with any explanation. I was not surprised when he did not show as it seems standard practice if you read the majority of his Angie's List reports.

It went way better than we could have hoped for. We called several companies but only Mike responded, came promptly, spent time with us explaining what he would use and did the job in 2 days! 180 feet of Cedar fencing with a gate for the meter readers, strong and very well made. We are so happy with Mike that now he is building a new entry to our home. We will be posting more about that in another report with photos of the before and after once it is done.

Mike was very prompt in returning my call. You wouldn't believe how many outfits didn't! He kept me abreast of what needed to be done and when. He was very thorough in describing what needed to be done, how, etc. The work was completed in a timely fashion and looks great!