Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

ADT Security Services

Home Security Systems, Screen repair, Home Automation,

About us

ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada, people on-the-go and their networks. Making security more accessible than ever before, and backed by 24/7 customer support, ADT is committed to providing superior customer service with a focus on speed and quality of responsiveness, helping customers feel more safe and empowered.

Business highlights

151 years of trusted experience

Services we offer

Alarms, home security, automation, health, gold standard, custom solutions, carbon monoxide, flood, temperature, burglary, medical alert, fire & smoke monitoring.

Amenities

Free Estimates
Yes
Senior Discount

10 -20%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

3.990 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
12%
3
3%
2
7%
1
21%


Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.1
responsiveness
4.0
punctuality
4.3
Showing 76-90 of 90 reviews

Alexis H.
07/2015
5.0
home security systems
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Diana R.
02/2015
4.0
home security systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Gary W.
03/2013
1.0
home security systems
  + -1 more
WMY
Description of Work: I SPENT 1.5 HOURS ON THE PHONE WITH ADT, 3 PHONE CALLS , SAME DAY. THEY WERE GIVEN A VERY DETAILED DESCRIPTION OF THE PROPERTY TO BE PROTECTED. THEY SAID THEY WOULD COMPLETELY PROTECT OUR HOME FOR AN INSTALL FEE OF $350.00 TO $400.00, INSTALL FEE. I GAVE THEM MY BANK CARD INFORMATION THEY MADE AN APPOINTMENT FOR THE NEXT DAY. MY SON-IN-LAW CALLED THE NEXT DAY FROM THE HOUSE SAYING I NEEDED TO SIGN SOME PAPERS BEFORE THE INSTALLER WAS FINISHED, I LEFT TO GO TO THE HOUSE FROM WORK. BEFORE I ARRIVED MY SON-IN-LAW CALLED TO SAY THE INSTALLER INFORMED HIM IT WOULD TAKE $4,980.00 IN LABOR AND MATERIALS TO FULLY PROTECT THE HOME. I TOLD HIM I WOULD BE RIGHT THERE. I CONFIRMED THAT THE INSTALLER HAD TOLD JOHN $4,980.00 HE DID I TOLD HIM TO LEAVE OUR PROPERTY IMMEDIATELY. THIS HOME IS A DOUBLE WIDE MOBILE, SINGLE STORY. TO ADD INSULT TO THE ALREADY BAD SITUATION 48 HOURS LATER ADT TOOK $4,980.00 OUT OF MY BANK ACCOUNT. I DID GET MY MONEY BACK 8 DAYS LATER. LOOK FOR ALL THE BAD REVIEWS ALL OVER THE INTERNET,ADT HAS THE WORST RECORD OF ANY ALARM COMPANY. I CAN NOT BELIEVE ANGIES LIST GIVES THEM SUCH GOOD RATINGS. I SEE THEY DON'T CHECK OUT COMPANIES VERY WELL.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


BARBARA L.
12/2005
5.0
home security systems
  + -1 more
THEY DID A GREAT JOB.
Description of Work: New alarm service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$389

GUNAY U.
06/2005
5.0
home security systems
  + -1 more
OUR OVERALL EXPERIENCE WAS GREAT. THE REPRESENTATIVE ARRIVED EARLY IN THE MORNING AND WORKED CONSISTENTLY WITH AMAZING SPEED AND PROFESSIONALISM TO WIRE OUR HOUSE. BEFORE DRILLING THROUGH THE WALLS HE WOULD LET ME KNOW, SO THERE WERE NO SURPRISES LATER ON.
Description of Work: WE HIRED THE BRINKS HOME SECURITY TO INSTALL OUR HOME ALARM SYSTEM IN OUR NEW HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112.43

LEWIS G.
06/2005
5.0
home security systems
  + -1 more
VERY PLEASED WITH SERVICE. A FEW TIMES ALARM HAS GONE OFF WITHOUT US KNOWING AND A CALL HAS BEEN MADE OR OFFICER DISPATCHED TO SEE IF EVERYTHING IS ALL RIGHT.
Description of Work: MONTHLY FEE FOR HOME SECURITY SYSTEM. TURN ON WHEN LEAVING OR AT NIGHT. BRINKS WILL CALL IF THEY RECEIVE AN ALARM AND WILL SEND POLICE, IF THEY CALL AND DO NOT RECEIVE APPROPRIATE RESPONSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

06/2005
5.0
home security systems
  + -1 more
THE ALARM SYSTEM IS A GREAT ONE! THEY PUT IN THESE COOL ALARM PANELS AND DID A VERY NICE JOB. THEY HAVE GOT GOOD EXPERIENCE IN THIS AREA OF HOME SECURITY AND I FEEL SAFER NOW.
Description of Work: I HAD THEM INSTALL AND MONITOR A FULL ALARM SYSTEM IN MY HOME AFTER IT WAS BROKEN INTO.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

JULIE M.
06/2005
4.0
home security systems
  + -1 more
THE SALESMAN WE HAD WAS NOT GREAT, BUT THE TECHNICIAN THAT CAME OUT WAS VERY KNOWLEDGEABLE & PROFESSIONAL. THE ENTIRE TIME HE WAS HERE I FELT HE WAS DOING A GREAT JOB AND I TRUSTED HIS WORK.
Description of Work: ADT CAME TO OUR HOUSE AND HOOKED UP OUR EXISTING ALARM SYSTEM. THEY HAD TO INSTALL A NEW TOUCH PAD. THEY ALSO INSTALLED WIRELESS SMOKE DETECTORS THAT COULD BE MONITORED AS WELL.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$323

06/2005
4.0
home security systems
  + -1 more
WAS OKAY. THE MAN WAS NICE ENOUGH WHEN HE PUT THE ALARM IN AND THE JOB WAS DONE ALL RIGHT. BUT, HE PUT THE KEYPAD IN THE WRONG AREA, SO WE HAD TO DO SOME EXTRA WORK TO FIX A MISTAKE. THE ALARM WORKS OKAY.
Description of Work: WE HAD AN ALARM PUT INTO OUR OFFICE. THIS COMPANY DOES RESIDENTIAL AND BUSINESS ALARMS. WE BOUGHT A MOTION DETECTOR AND KEYPAD AND PANIC BUTTON.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$350

TIFFANY P.
06/2005
4.0
home security systems
  + -1 more
MY OVERALL EXPERIENCE WITH ADT ALARM SYSTEMS WAS GREAT. THEY INSTALLED THE SECURITY SYSTEMS AND HAVE GREAT MONTHLY SERVICE EVERY SINCE MY FIRST ENCOUNTER WITH THEM.
Description of Work: I NEEDED HOME INSTALLATION AND MONTHLY SERVICE FOR ALARMS TO KEEP MY FAMILY SAFE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

G M.
06/2005
4.0
home security systems
  + -1 more
THE COMPANY IS GREAT. WE HAVE HAD A COUPLE OF TIMES WHEN THE ONE OF THE HOUSEHOLD MEMBERS HAS TRIGGERED A FALSE ALARM. THEY ARE ALWAYS VERY PROFESSIONAL AND FRIENDLY.
Description of Work: WE HAVE AN ALARM SYSTEM IN OUR HOUSE AND IS MONITORED BY THIS COMPANY 24/7.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$32.73

DEANNA N.
05/2005
3.0
home security systems
  + -1 more
SERVICES WERE JUST CANCELLED LAST MONTH EFFECTIVE THIS MONTH; WHEN I CALLED ABOUT OPTIONS I WAS OFFERED AN 'INCENTIVE' TO CONTINUE AT A REDUCED MONTHLY COST. I EXPRESSED FRUSTRATION THAT I WAS NEVER OFFERED AN INCENTIVE WHEN ADT TOOK OVER FROM EDISON, RECALLING THAT RATES WERE ACTUALLY INCREASED IMMEDIATELY UPON BECOMING AN ADT CUSTOMER. AT THE TIME WHEN I CALLED TO INQUIRY ABOUT ADT SERVICES, I WAS TREATED RUDELY AND WITHOUT CONCERN FOR MY ONGOING BUSINESS OR PAST HISTORY WITH EDISON.
Description of Work: ADT PROVIDED ALARM SYSTEM MONITORING FROM OCTOBER 2003 UNTIL MAY 2005 (NOTE: ORIGINAL 5-YEAR CONTRACT SIGNED WITH EDISON SECURITY)

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$450

STEPHANIE S.
05/2005
5.0
home security systems
  + -1 more
THEY ARE VERY PROFESSIONAL. THE PERSON WHO INSTALLED THE SYSTEM MADE SURE I UNDERSTOOD HOW TO USE THE SYSTEM BEFORE THEY LEFT. THE CUSTOMER SERVICE DEPARTMENT IS VERY HELPFUL.
Description of Work: THEY INSTALLED AND MONITOR MY HOME SECURITY SYSTEM. I PAY A MONTHLY FEE AND THEY MONITOR IT AND CALL ME IF THEY SEE A PROBLEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

DAN D.
04/2005
2.0
home security systems
  + -1 more
THE WIRELESS SYSTEM THAT WAS INSTALLED NEVER WORKED RELIABLY. AFTER NUMEROUS SERVICE CALLS, THE PROBLEMS WERE BLAMED ON INTERFERENCE WITH OTHER WIRELESS DEVICES. THE ONLY OPTION PROPOSED WAS FOR US TO PURCHASE A HARD WIRED SYSTEM TO REPLACE THE WIRELESS SYSTEM THAT THEY COULDN'T FIX. WE TERMINATED THEIR LIFETIME CONTRACT.
Description of Work: ADT PROVIDED A LIFETIME MAINTENANCE CONTRACT AS WELL AS MONTHLY MONITORING SERVICE.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$40

03/2005
4.0
home security systems
  + -1 more
KEVIN WORKED HARD AND KEPT THINGS CLEAN. HE WAS ALSO VERY HELPFUL. ANY QUESTIONS I HAD WERE ANSWERED. THEY WERE ON TIME AND I THINK THAT IT WAS GOOD QUALITY SERVICE.
Description of Work: ADT SERVICE SERCURITY PUT IN AN ALARM SYSTEM FOR ME AND A FIRE ALARM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,000


Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Screen repair,
Home Automation,
Home Healthcare - Medical Alert Systems

FAQ

ADT Security Services is currently rated 3.9 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

ADT Security Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, ADT Security Services offers free project estimates.
No, ADT Security Services does not offer eco-friendly accreditations.
No, ADT Security Services does not offer a senior discount.
No, ADT Security Services does not offer emergency services.
No, ADT Security Services does not offer warranties.
ADT Security Services offers the following services: Alarms, home security, automation, health, gold standard, custom solutions, carbon monoxide, flood, temperature, burglary, medical alert, fire & smoke monitoring.

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM