K & J Norris Pressure Washing

Description of Work: He power washed a long deck, doing a great job, power washed the house doing a good job, then stained the deck, doing a less-good job. He said he'd missed a couple spots on the house so would come back to clean them for free, but that hasn't happened. The deck was dry so it took much more stain than he'd estimated, which increased the price greatly. Also the original stain (which I learned from the store is no longer available because it's illegal to use) was a perfect color but the additional stain was much too dark and it ended up as a reddish streak where the deck joined the house. The dark streak probably occurred because we didn't have staples for him to staple protective plastic sheeting to the house, so he used masking tape and the sheeting blew off. I asked him to also stain the front porch and the posts supporting the deck. He said I would owe him a large amount extra for that(I don't remember the amount) because I'd paid $400 so far. I corrected him, telling him I'd paid $750 and that he should get me a receipt from his wife. I'd like one for tax purposes, but the job must have been done under the table, because there's been no receipt. The porch was done all in the second color, which isn't anything like we'd planned. That error I can understand, because the stain says it's semi-transparent, but he gave the impression that he was extremely experienced, which didn't seem to be the case. And he told me he'd purchased the original stain for the job, which couldn't have been true, so it must have been left over from another job. When he was about to leave I pointed out that he hadn't done the posts yet. I had to leave then and others at home told me that he left right after I did. He hasn't painted the posts. | He came very quickly to do the estimate, but there were delays before it was finished. He asked for and received 2 beers the first day he worked. He called one afternoon saying he'd be there in half an hour. A few hours later he showed up kind of drunk asking for a beer and showing off his car, but did no work. Three sunny days passed with no staining done and no explanation. | I won't use him again.

Description of Work: Pressure washed roof and gutters and treated for moss. Pressure washed house siding, decks and concrete surfaces.

Description of Work: He is primarily a pressure washer but took it upon himself to add tree trimming service to his business. He trimmed the tree in my backyard.