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The Cleaning Crew LLC

House Cleaning, Pressure Washing, Window Cleaning,

About us

Our company is a top of the line cleaning service based on 25 years of experience. Our service is personalized, dependable and always consists of the same detailed cleaning quality. Our Cleaners are honest, friendly and professionally trained to clean your home or office. Our guarantee is to provide a first rate cleaning experience you can always count on. Thank you for your time and interest, we look forward to doing business with you!

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

We offer cleaning for your private home and office. In addition we prepare homes for sale, remove fine dust from newly built or remodeled homes, rental move-ins and move-outs and manage cleaning for your vacation rentals. Our services are offered weekly, bi-monthly, monthly. We also do one time cleanings and call-in cleanings.

Services we don't offer

Please ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.616 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
19%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.5
value
4.2
professionalism
4.5
responsiveness
4.7
punctuality
4.7
Showing 1-16 of 16 reviews

C A W.
08/2017
5.0
house cleaning
  + -1 more
We were delighted with The Cleaning Crew's service and we recommend them most highly. They gave us a very competitive bid for our project the same day we called and completed the work promptly, carefully and skillfully. Their crew was punctual and worked extremely hard!
Description of Work: Cleaning of cupboards, drawers, closets, baseboards, stairs, light fixtures, window sliders, and kitchen floor (preparing a house for sale).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara V.
08/2016
5.0
house cleaning
  + -1 more
.
Description of Work: Very timely and thorough. Competitively priced, worth every cent. Nicole was friendly, I felt comfortable being in the house as she buzzed through the rooms cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Barbara V.
07/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: Timely Fast Efficient |
Rating CategoryRating out of 5
Yes, I recommend this pro

Sherri A.
02/2016
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$35

Tina R.
04/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: The crew did an OK job on the initial cleaning but one man broke one of my antique chair spindles due to rough handling. Details like dust on baseboards and corners were overlooked. Very responsive admin, and friendly young cleaner eager to please, but could be better-trained in detail work, such as cleaning floors around toilets, emptying waste baskets, vacuuming in corners and such, without me having to ask. The price per hour is not reflected in the quality of work.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Response from The Cleaning Crew LLC
Dear [member name removed], Thank you for your review. We will use this information to provide additional training to our crew. We will also be sure to work with your cleaner to take care of the issues that have occurred in her cleaning. We are always happy to receive feed back and reviews from our clients. We strive to give the best customer service and cleaning that we can. Thank you for your business, We look forward to a continued business relationship.

George R.
01/2015
1.0
house cleaning
  + -1 more
Terrible. Services were not provided. After complaints, the cleaner assigned was changed, but there was no improvement. The front office was polite and seemed concerned, but there was zero follow through.
Description of Work: general cleaning and care

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from The Cleaning Crew LLC
Dear [member name removed], Our focus as a company is to provide a great service to each and every one of our customers, In the event that a situation has not been handled correctly, we either refund the client or find a way to make the situation right. After you left as a dissatisfied customer we realized we needed to change our policy. We had set up a contract to go in your home one hour every two weeks to check on the house, ensure it was secure and do minimal cleaning. We have changed our policy to a minimum of 2 hours in a home which ensures that all future clients are taken care of to the expectations of our clients and our company. Thank you for your feedback, we do wish that this situation would have ended differently.

Tiffani G.
01/2015
5.0
house cleaning
  + -1 more
The crew arrived on time with the supervisor present and assisting towards the end. They were open to my concerns and made sure to get everything done that I asked. The crew was friendly yet worked hard. The supervisor gave prices for ongoing cleaning cost on a regular basis.
Description of Work: 3-4 workers did a thorough cleaning of two bathrooms, dusting, vacuuming, mopping of family room, dining room, living room, kitchen.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from The Cleaning Crew LLC
Thank you for the positive review. We look forward to cleaning for you again!

Dottie C.
03/2014
4.0
house cleaning
  + -1 more
Good deep cleaning but missed a few spots. Kitchen counters and smooth top stove had sticky spots that light wiping done did not clean. Dining chairs were not dusted nor cleaned.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$490

Response from The Cleaning Crew LLC
Hello [Member name removed], Thank you for your comments about your cleaning and for letting us know we missed areas in the kitchen and the dining room furniture. We would like an opportunity to talk with you about the incomplete work and correct our oversight. Please feel free to call anytime. We greatly appreciated the work!

Dina R.
10/2013
5.0
house cleaning
  + -1 more
I am a stacker/piler with a serious case of ADHD, and I have a hard time organizing my home. I just never know what to throw out nor what to do with the things I keep. It's not that I'm a hoarder - I can throw it away if someone tells me that it's okay. But I keep things out of fear that I will need it later. So after I had had enough, I decided to bite the bullet and hire someone who could help me. They came in and did an assessment and quoted me a price. They worked around my schedule so I could be there to help with the process. I was able to rid my home of a ton of crap that I didn't need and it gave me such a sense of relief. I now have baskets that have use and purpose. I now know where to put most things and keeping organized is so much easier. I know I will never be completely organized but this helped tremendously, and I wouldn't hesitate to call them up if I felt myself drowning under a mountain of papers again.
Description of Work: Cleaning and organizing

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Response from The Cleaning Crew LLC
Thank you for taking your time to write a review for The Cleaning Crew, LLC. We are pleased to learn our services made a positive difference for you. Thank you for your business and If you should need help in the future, please give us a call! The Cleaning Crew, LLC

John R.
08/2013
5.0
house cleaning
  + -1 more
As far as cleaning service, they are good. They are not as good if you have a house keeper but they are good. We have the same people all the time so that helps. Their pricing is normal and about the same as everyone else. They are pretty punctual most of the time. They are only 15 minutes or so late.
Description of Work: I use The Cleaning Crew to clean my house. We use them every 2 weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from The Cleaning Crew LLC
Hi, Thank you for taking your time to write a review for The Cleaning Crew, LLC. We are happy to taylor your house cleaning needs, at any time. Thank you, for your continued business! The Cleaning Crew, LLC

Peter F.
11/2012
5.0
house cleaning
  + -1 more
Job very well done and in relatively short amount of time. I use their services on a regular basis.
Description of Work: Cleaning of medium-size apartment. Scrubbing of all surfaces in kitchen bathroom, cleaning in bedroom, living room, floor cleaning and vacuuming.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from The Cleaning Crew LLC
[removed member name] Thank you for taking your time to write a review for The Cleaning Crew, LLC. You are a wonderful client and we enjoy working with you. Thank you, for your continued business! The Cleaning Crew, LLC

L. Keith M.
03/2012
5.0
house cleaning
  + -1 more
She is incredibly good. She accomplishes the work in three hours which I think it might take most an entire day to complete the job. She is also careful. She has a great personality and a good sense of humor. I look forward to her coming to perform the work.
Description of Work: They clean our home once every two weeks. She comes for a half day from nine to noon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from The Cleaning Crew LLC
Hi (member name removed), Thank you for taking your time to write a review for The Cleaning Crew, LLC. You two are wonderful clients and we enjoy working with you, also! Thank you, for your years of continued business! The Cleaning Crew, LLC

Donna E.
11/2011
4.0
house cleaning
  + -1 more
They were on time and efficient. They did a great job on the initial cleaning, but the subsequent visits kind of went down hill. I had to pay for my own cleaning supplies which I did not like that.
Description of Work: I used The Cleaning Crew LLC for housecleaning services.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Cleaning Crew LLC
Hi (member name removed), Thank you for taking your time to write a review for The Cleaning Crew, LLC. We appreciate your business and like our clients to be happy with the service we provide. Please always feel comfortable to call the office and we can work out the details. Thank you, for your continued business! The Cleaning Crew, LLC

Peter F.
10/2011
5.0
house cleaning
  + -1 more
Very thorough and efficient cleaning. Always a quick response. I've sometimes needed to book a time with very short notice and have always gotten a time I was happy with. Sometimes a team of more than one cleaner does the job, which cuts the total amount of time down. I highly recommend them. Also ---- they bring all the cleaning supplies including a vacuum cleaner if need be.
Description of Work: Cleaned relatively small one-bedroom apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Holly S.
08/2011
5.0
house cleaning
  + -1 more
See above.
Description of Work: I have an ongoing contract with the cleaning crew. To keep her name private I will just use her initial D. She comes each Friday. One Friday she cleans the whole house and the next Friday she does the floors due to my dog who sheds an enormous amount. D. is excellent and goes out of her way to do get every spot of dirt and fur!! She also does extras when she just comes to do the floors like cleaning the mirrors if she sees smudges, etc. I highly recommend this group. I wish it was a little more inexpensive because it adds up but I'll have them clean my home as long as I can afford it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Darlene K.
09/2010
5.0
house cleaning
  + -1 more
They did an outstanding job. They came the next day. They were prompt, efficient, and professional. It was a large job. They had a crew that worked all day to complete the work. There were two or three people here the whole time. They were all very meticulous and understood the scope of the job. They finished in one day. They were very customer service oriented and very positive. I found them to be the most meticulous and professional cleaners I have used and will call them back.
Description of Work: They completely cleaned our home after a remodeling project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

    Contact information

    258 A ST #20, Ashland, OR 97520

    http://www.thecleaningcrewonline.com

    Service hours

    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    10:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Pressure Washing,
    Window Cleaning,
    Gutter Cleaning,
    Blind Cleaning

    FAQ

    The Cleaning Crew LLC is currently rated 4.6 overall out of 5.

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 5:00 PM

    Saturday: 10:00 AM - 12:00 PM

    The Cleaning Crew LLC accepts the following forms of payment: Check
    Yes, The Cleaning Crew LLC offers free project estimates.
    Yes, The Cleaning Crew LLC offers eco-friendly accreditations.
    No, The Cleaning Crew LLC does not offer a senior discount.
    Yes, The Cleaning Crew LLC offers emergency services.
    Yes, The Cleaning Crew LLC offers warranties.
    The Cleaning Crew LLC offers the following services: We offer cleaning for your private home and office. In addition we prepare homes for sale, remove fine dust from newly built or remodeled homes, rental move-ins and move-outs and manage cleaning for your vacation rentals. Our services are offered weekly, bi-monthly, monthly. We also do one time cleanings and call-in cleanings.
    Please ask for details.

    Contact information

    258 A ST #20, Ashland, OR 97520

    http://www.thecleaningcrewonline.com

    Service hours

    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    10:00 AM - 12:00 PM