The entire experience went superbly from beginning to end. Donnie and Dylan were polite, professional and didn't waste a single moment. They were very careful to leave everything as they found it and the windows never looked better. I was amazed at the difference the film made without disturbing the view.
Description of Work: Applied sun/glare blocking film to 3 large windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Rozillah C.
04/2015
5.0
window tinting
+ -1 more
unknown
Description of Work: Very professional in all their work. Careful with moving furniture etc out of the way and especially in removing and replacing the wood slat blinds. Flexible when I added another window. Very pleased!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Jeannie C.
02/2015
5.0
window tinting
+ -1 more
.
Description of Work: Loved everything. Thank you
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
CHRISTEN J.
11/2014
5.0
window tinting
+ -1 more
My business is the type that suffers from midnight smash and grab artists leaving a floor littered with glass shards, missing property, and frightened employees. I decided BEFORE this happens to me (as has happened to colleagues of mine), I'd research my options and be proactive, and install the window security barrier film. I called and made an appointment with Donnie's firm. He and crew arrived, took measurements, explained options, and sent a bid promptly. I called with a few questions, and decided to green light the project. We set up a time, and mind you, I'm in Vancouver and he's in Portland. His crew arrived a bit early, and after coffee'ing up, went to work, efficiently, with no disruption to my Wednesday operation. Start-educate owner on known issues with bonding agent-cleaning instruction-are you happy?-yes-any questions-nope...OK, call us immediately is you notice any defects of have questions. Perfect encounter. Small issue arose...I called...Donnie made an appointment to come out and fix...but after two weeks, issue was so minor as to be irrelevant, but Donnie OFFERED to replace one panel of film. What? Ya know...fergit it. Job was SO GOOD that after two weeks you'd need someone to point any defect out. Donnie offered, I decline...Donnie took a few bucks off the bill and I was very happy with the job, so much so that I gave him a referral to another business in my complex that got hit. I'll also speak highly to colleagues in town and recommend they look no further that Portland Window Tinting. Great job and would hire again, in a New York minute!
Description of Work: Installed security film and bonding agent to inside of window frames
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Diane W.
09/2013
5.0
window tinting
+ -1 more
They explained the different tints on the window film they used and helped me select the best one for my needs. The installers were very professional. They did a beautiful job and cleaned up when they were done. The film is amazing and works wonders!
Description of Work: Cleaned my windows and applied a film to cut down on sun damage to furniture and to keep house cooler in the summer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$200
Steven O.
07/2013
5.0
security windows, window tinting
+ 0 more
Excellent follow-up and service after the install. I had a window that showed signs of a gas leak. Josh was helpful coordinating the window replacement with the manufacturer and replaced the original film under warranty. This guys follow-up is outstanding.
Description of Work: Installed film on south side of house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Debra W.
05/2013
5.0
window tinting
+ -1 more
Very punctual. Came in and met with us and reviewed the products. Left samples for us to try out for a bit to assist us with the level of protection. Once we decided on the product, they came back and installed a few weeks later. The installation guys were punctual, cleaned up after themselves, and answered all questions.
Description of Work: Came in and reviewed their window file for both protection from UV as well as safety.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Cynthia J.
05/2013
5.0
window tinting
+ -1 more
They did an excellent job. I’m not sure if I remember how much I spent on their services and a good job would be different anyway, but I thought they were very comparable. The owner of the company came out and gave the bid for me. I think they came out on a Saturday or something to work into my schedule. So they were wonderful. They were just very professional and did a very fine job that I have no complaints about. They were great with responsiveness. I will absolutely use them again in the future.
Description of Work: I used Portland Window Tinting for tinting my windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda G.
03/2013
3.0
window tinting
+ -1 more
Everyone from the company is punctual, tidy, very well-mannered and quite professional... other than the follow-through for corrections post-installation.
Description of Work: Residue and streaks remain under film on windows. Company did send rep out to see what he could do. Happily he was able to eliminate the bubbles and some streaking. Sadly, the filmed windows will always look dirty/dusty (every single one of them) and some streaks apparently will also remain. I wanted the owner to come by and work out a compromise to either correct/replace film in the worst windows or partial refund. He is in the area at least every 2 weeks and I have had no contact from them since the rep was here.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
$500
Response from Portland Window Tinting
[Member name removed], I would like to introduce myself. My name is Donnie Sullivan, In December of 2013 I purchased Portland Window Tinting, and all of its assets. Along with the Acquisition, I took over the Angie's list page as well. Recently I was reviewing the Angie's List page after a customer pointed out your review. I notice you are disappointed due to lack of follow through for corrections. As the new owner, I would like to first Thank you for being a Portland Window Tinting customer, and second offer you our services at no charge to remove and replace the film that is not to your satisfaction. I hope to be able to make things right for you and ensure that you are satisfied and happy with your windows and your experience with Portland Window Tinting. I don't want you to look at your windows everyday and think what an unprofessional company we are. Please feel free to call, text or email me so we can set up a time to look over your windows, get the film and correct the issues. I want to make things right for you. Thank you very much Donnie Sullivan 503-407-4688 - Cell/Text info@actwindowfilms.com
LINDA E.
11/2012
5.0
window tinting
+ -1 more
unknown
Description of Work: Put film on six windows and a front door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paul M.
09/2012
5.0
window tinting
+ -1 more
Very tuned into what we wanted done. Can set your watch to whatever time they were supposed to be there.
Description of Work: Tinting on eight big commercial windows. Excellent job, even did a few thing extra not included in the estimate. Did the work while business was open without any distractions.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Pam T.
09/2012
5.0
window tinting
+ -1 more
The owner was very helpful in explaining the films and sending samples. He stuck to his original estimate and arrived on time and completed the task efficiently and professionally. His communication was great. I would definitely use this company again in the future.
Description of Work: Window film applied to 9 windows and two security doors. Film was to provide protection from both UV and IR rays to protect furniture, floors etc from fading as well as assisting in keeping the house cooler in the summer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
L C.
05/2012
5.0
security windows, window tinting
+ 0 more
The service was top-notch. My parents just moved into assisted living and were suffering from terrible glare in their new apartment. I called and asked for help on short notice, and they were very responsive. I wanted lots of information on different options, which was provided. They were punctual, professional, and the result is beautiful. Darren was totally helpful throughout the process, and the installer (whose name I cannot recall, unfortunately) was very pleasant.
Description of Work: Anti-glare film was applied throughout the residence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
HEIDI Y.
05/2011
5.0
window tinting
+ -1 more
I was looking for window tinting that had a residential focus (rather than an auto specialist), and found Darren's website. He came over that day to give me a quote and show some samples of film. Had a good selection of films to show. Very professional and responsive. Had lots of samples, seems to know his products well. He also gave me a quote on tinting windows that get a lot of sun, and he offered quite a lot of information on the value of films (both to protect from UV and for heat loss/retention). Had to special-order the tint I wanted on the front door, but when it came in a day early, he called and moved the installation forward one day. Nice. I did not seek out other quotes for this job. Like anything else, I probably could have found it cheaper, but this seemed in the ballpark that I was thinking of paying, and Darren's professionalism and promptness made this a good interaction. He did a quick and ultra-neat job of applying film today.
Description of Work: Applied tint/film to our glass front door and sidelights.
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Service Categories
Window Tinting,
Windows - Safety & Security Film
FAQ
Portland Window Tinting is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: 10:00 AM - 4:00 AM
Portland Window Tinting accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa