Shockley Heating & Air LLC

When the old furnace was removed they found more problems than they anticipated. It required more supplies than they had originally bid the project. They finished the job and didn't charge me a dime more than the bid. Very nice and professional. Cleaned up the work site also.

I purchased 2 half price discount coupons from Angie's list for A/C annual servicing. One of the units was leaking water into our garage so we knew we had some kind of problem. Two servicemen arrived promptly and were very courteous. They explained what they found and repaired it. then they did a very thorough job of servicing both of my air con units. they found that there was too much puron in one of the units and bled a little off. I loved how they explained everything to me both before I made the appointment and while they were here doing the job. They did not charge anything extra to diagnose and fix our problem. They were absolutely the best A/C service company I have ever dealt with. I am marking them as golden in my address book. Fantastic service.

They were very professional. I got my money's worth and I would likely chose them for any future work.

We were very impressed with this company. Shockley's were able to repair our A/C unit in a timely manner. We felt they offered us several options and were competitive with other similar companies. I like the fact that the technician that came out to give us the quote is also the one who installs the unit. There was never any pressure and he never tried to sell us something we didn't need (Note: that in our search there were other contractors that tried). He stayed within our price range and what we wanted. When the job was done they cleaned the area, gave a quick tutorial on the system as well as maintenance to extend the life of the new unit. We really appreciate the time they took to answer any questions. We would highly recommend this company and will use them in the future. Overall quality of service and attitude is an A+

We had tune ups done on two air conditioning units. We were very impressed with their professionalism. They were right on time, courteous and very thorough. We'll definitely be calling on them in the fall to check our heating system. I highly recommend them.

We had a heard a noise coming from a vent. Nathan and his brother determined that the vent cover was bent just enough to cause a vibration once in awhile. Was very impressed with their honesty. Would definitely recommend them to you. Honest and fair with a bit of humor. Our kind of service people!!

The provider was very nice, informative and did a great job. I would use them again.

I called Nathan on a Wednesday and he got me in the next day because they had a job already in my neighborhood that next day. He was on time and very professional. He also explained how I could keep my a/c unit clean to keep it running well. If we have any heating or a/c problems we will definitely be using them in the future.

Nathan schedule the appt. much sooner than expected. He was very professional and informative. It started with a maintanece check and resulted in needing some repairs. I would definitely hire him again.

Their service was great. They were very courteous. They're willing to answer questions and offer suggestions. They came in and did the job. They were very friendly.

We were very pleased with the service we received. He climbed up into our attic and took pictures of our unit to show us, explained to us (we're fairly new homeowners) the setup of the ducts and gave us tips on how we could better maintain our AC and get better cooling efficiency in some rooms that are far away and don't get the best cooling. He also pointed out where we could spend money in the future to make the house more energy efficient, though he was not pushy about it. The freon was low so he added some and measured the temperature in each room - we noticed improvement immediately. We came away from it knowing more about the condition of our house's HVAC and feeling more confident as homeowners in what problems we might experience in the future, and we will call Shockley Heating & Air again if we decide to go ahead with some upgrades.

Nathan was awesome. He was very professional and knowledgeable. He was up front with additional costs (which I knew we would likely need when I called him), and he did not try to charge us for anything we did not need. He also explained to me that he would honor any coupons from Angie's list, if I wanted to call him instead of buying online through Angie's List. I have found our AC/Heat repair guy! Thanks Nathan!

From start to finish outstanding service. During the proposal phase, Nathan provided detailed information to help me make a decision. The other heat and air providers were not forthcoming with information to help me make a decision. Nathan provided the pros and cons of each option which was critical in helping me make a decision. The day of the install Nathan and his crew arrived promptly and explained the sequence of the work they would be performing throughout the morning. Once the installation was complete they took extra care to test the system to make sure there were not leaks and everything was functioning as designed. They cleaned up the work site before they left. The services provided were outstanding and it was a very pleasurable experience from start to finish. I highly recommend Shockley's Heat and Air.

Quick response. Wife states they were very professional. Would use again.

Mr. Shipley was great! He was very knowledgable and explained everything as he went along. I'm definitely going to use him in the future for all my heat and air needs. He was the first person/business I've used that both knew what he was doing and didn't try to sell me something I didn't need.

Always a fantastic experience!

We had a WONDERFUL experience. From the first contact to the last, everything went as smoothly as anyone could hope for. Nathan was extremely kind and friendly by phone and worked around our schedule, even offering to come out on a Saturday to give an estimate. Service was provided within days of providing an estimate. When they came out to do the work, they found more things they needed to repair. They took care of them, made everything work, and did it in less time than predicted, which ended up costing us less money than estimated. They were knowledgeable, friendly, and most of all, extremely thorough. The icing on the cake is the problem we've been dealing with for YEARS is fixed! Thank you Nathan and Andy!

Very good job. Very professional. Didn't try to sell me something I didn't need. Gave helpful advice. Great job!

I received a call from a tenant that the heater was not working. It was 12 degrees that day and the first provider I called was booked till the next day. I called Shockley Heating and got a voice mail so I left a brief message of the situation. Nathan returned my call in a short time and said he could get to it probably within 2 hours. I gave him the tenants information to make connection as to when to be there. It was actually less than 2 hours before Nathan was there to meet with tenant to enter property. Nathan called to let me know what minor repairs were needed and done to get unit heating. He asked if he could call me back that afternoon to get billing info since he had other jobs to get to that day. When he called I told him about the coupon I had got off Angies list to see if I could apply to the bill. Nathan thanked me for letting him know I had used Angies List and that the coupon would apply. Since I have rental properties it was important to be able to get prompt and quality service. Nathan helped me do everything by phone and within a few hours time. That was the first time I used Shockley heating and I will definitely use their service again and recommend them to others. Thank you Nathan

I called Shockley's Heat & A/C because I am having air flow issues. Each room in my home is either hotter or colder than the other. They were very informative and extremely nice. The only reason I am not currently using them to fix the problem is because this is a newer home and I am trying to first get it thru the warranty. I wish I could just use them to fix it but it will go against the warranty. I will however get them to recheck the "fixed" problem and use them for regular maintenance.

I got a great deal with an Angie's List special from Schockley's, and it was a pleasure dealing with Nathan. I thought my heat/AC motor was loose. It is an overhead unit and was hastily put back together by my previous repair person, but Nathan immediately detected the real problem. It was the heavy cover that was loose, and he secured it well after removing it and checking out the motor itself. I do appreciate how he made it through a rough moment and just laughed off the heavy cover kind of crashing down. Thankfully, he wears steel-toed shoes! I think he has a lot of knowledge and experience.

I will definitely use their services in the future.

I woke up in the morning and discovered that the furnace wasn't responding to requests for heat. I looked up Shockley's on Angie's list and gave Nathan a call. He was very personable, and after I described the problem (The blinking diagnostic on the furnace indicated a problem with the pressure switch) , he suggested that I immediately try taking the cover off and thumping the switch before he came out. Naturally, it didn't work, but I was very impressed that he would have me try this. Most contractors wouldn't. He made it out 30-40 minutes before the time promised, and it turned out to be a drain hose into the pressure switch that had a slight kink in it. He shortened the hose by cutting a piece off of the end, and simply reattached it. He explained everything, was very personable, and struck me as extremely competent and knowledgeable. Apparently, he also sells furnaces. I would highly recommend Shockley's (Nathan Shockley) to anyone experiencing problems with HVAC, and will definitely use him again.

We purchased an Angie's List deal for the work. Great service. Would definitely hire again.

Work was done by an individual named Nathan. Seemed very knowledgeable and was also friendly and responsive to our questions. Took time to show us what he did as well explain in further detail about our system. Would definitely use them again for any AC work.