Shockley Heating & Air LLC

Andy did a superb job!! I've owned this house for 5 years and the unit has never run so smooth and quiet. He listened when I told him what was going on, he talked to me about what he did and made me promise to call back if something went wrong. The owner, Andy's brother, emailed first thing the next morning after I purchased the service so we could set up a time and date. Andy called 30 minutes before arriving, just as he promised. Use Shockley's!!! They talk to you, not at you.

I was very impressed with Andy. He checked my old furnace, cleaned a few parts, and checked my thermostat to see if it was functioning properly. Since my furnace is so old, he recommended that I install a carbon monoxide detector, which I let him do. His equipment detected a little carbon monoxide in my home, so he explained that I would probably need to think about replacing the old furnace soon. He left information on the types of units they sell and his recommendation on the units I may want to consider. All in all, I was very happy and will be calling this company to give me a bid once I'm ready to go forward with the replacement.

Will continue to use their company.

Not cheap, but you get what you pay for. I can't afford cheap.

They came out and spent a lot of time working on igniters, resealing and testing.

Service was professional, timely, and, appropriately priced. Highly recommended and I will be using Shockley for all heating and air needs.

Everything went so smooth... We could not have asked for better service. The job took a while, abou 5 hours but it was a big job. We got a new unit, inside and out. It was all wonderful

On time, great service, AC ran great all summer.

Fixed blocked drains and tested both units adding freon to our upstairs unit for more efficient running. Nathan's card went up on the fridge for only company to call for heat and air!

The service was great. My AC unit was not functioning properly and Shockley's quickly responded to my service request and diagnosed what the issues were. As with many HVAC issues, a lot of things were contributing to it not working as well as it should. Nathan and his brother examined the AC unit and furnace, figured out what the main culprits were, explained both short-run and long-run solutions and let me decide on what I was comfortable with. With respect to anything when it comes to home repair, a big part of feeling like you are getting quality service is having the situation explained to you and being given options on how to address it. They did this and we have set up a plan to service my AC unit and furnace in order to get optimal life out of it. I should note that the AC unit and furnace are old (over 20 years), and although replacement of the units was noted as an option, it certainly wasn't forced as other companies have tried to do. I would recommend Shockley's to anyone who wants good and fairly priced service.

Everything went great. They showed up on time and performed the maintenance and coolant additive very quickly and professionally. Nice folks that I would hire again.

I obtained estimates from three companies to replace my heat pump, two from Angie's list (including Shockley's). 2)Shockley's Heat and Air took their time to fully explain their system and provided me with with written information regarding their system. The quotes from Shockley's and the other two companies were competitive and I chose to go with Shockley's for two reasons. One, their product rated highest with Consumer Reports and, 2) I really liked the way Shockley's had explained to me about the system in terms I could understand and then provided me with written material. The installation went great. They showed up on time, were friendly, clean and informative. My old system was 35 years old (!) and I could see there was extra work involved but that was no problem for them and did not affect the quote despite extra hours of work. Everything works wonderfully and i am very pleased.

I had the pleasure of having Andy coming to service the unit. He called me to let me know when he will be coming over. Very friendly guy and knowledgeable. Knows what he is talking about and shared the knowledge with me. He was personable and very professional. I would definitely recommend him to anyone needing excellent and prompt service.

Great service! He was a little late, but that was due to unforeseen circumstances. He was efficient and personable. Since my unit still uses freon, I was asking him questions about future service. He let me know he had been stockpiling freon, so he would be able to service customers like me for several more years. He also let me know they offer a savings agreement which would give me a better price than Angie's List or other local competitors. I will definitely be using them in the future. In fact, I've already referred them to my daughter.

The technician called ahead. He arrived on time and was professional and courteous. I would use him again.

He had to come out once because he has wired the fan incorrectly, but he went out of his way and came out on a Saturday morning. We have had service from this provider before and they stand by their work. I will continue to use this provider.

Very friendly and professional. Quick response time.

He called to let me know when he was arriving. He arrived on time. He told me what he was doing before he did it and advised me of the extra cost. He took the time to do tings right even if it meant he had to do something "grungy". He showed me how to know if anything was going wrong with the air conditioner and made sure I knew I could call him back.

Shockley's came out promptly, on time and called to advise they were on their way. Diagnosed and corrected Drabek & Hill's technician's mistake very quickly. We will definitely use them again.

This guy is 100% legitimate and honest. He takes cash, check, and card. Very personable and down to earth. Prompt on his response time and returning calls. Very knowledgeable. $79 service fee is a steal for a tune-up. I have used 4 HVAC providers in OKC, and I will not be looking further from here on.

Bought one of the service vouchers from Angie's List. The service was great and prompt! Explained how our current system was setup, gave advice on thermostat settings including humidity control, etc. Advice on filters, added the necessary coolant after measuring, and cleaned the equipment. Gave advice regarding anything I asked and was extremely nice. Our air is working better and blowing harder than when he arrived, we can tell a difference. My 9 year old daughter even made sure to tip him on the way out. Will do business again.

This was one of the BEST experiences I've ever had with a service call. I don't see myself using anyone else for heating and AC maintenance and repair. Nathan was awesome. He responded quickly to my call, arrived within 24 hours, and went above and beyond to correct the AC problem I was having. He made me feel totally comfortable. I feel it is hard sometimes to find someone you feel is honest, fair, and reasonably priced. They hit all those marks and then some. Thank you so much! I would highly recommend.

Inspected AC system and answered all my questions regarding getting better airflow to a converted attic bedroom. They even crawled around in our hot attic crawlspace area to determine this. During inspection, they discovered that a connection on the conductor on our AC was loose and was actually melting the part that could've resulted in fire or total failure/breakdown of our AC system. They fixed same day for a nominal fee. Great service! Very friendly and professional.

The did a very professional job.

Nathan is a true professional with ethics you rarely see these days. He was through and honest and informed me that my 11 year old system at this time is doing exactly what it is supposed to do and does not need to be replaced at this time. He did recommend that I consider having insulation blown in my attic to help with the hot-spots, specifically in my bedroom area. What most impressed me is that he said he is definitely in the business to make money but he would not be able to sleep at night and his father did not raise him to rip people off. That speaks volumes about this young man. He shared with me the comparisons of several units so from the recent Consumers Digest and when I am ready he wants me to make an informed decision. He also emailed me a couple of different quotes for when I am ready to actually update or replace my unit. In the event something does go wrong with my unit - I definitely know who I will use and who I can actually trust! Stay tuned bat-fans....