Reviews
4.724 Reviews
Showing 1-24 of 24 reviews
Elizabeth A. C.
06/2016
garage doors
+ -1 moreRyan was there in 20 min. as stated. He was very professional and friendly. He assessed the problem with the rollers and springs, and would be able to do the complete repair and servicing at the time. ( I will attempt to explain this as I best can--). After approx. 30 min. he explained & showed me how a couple of the door panels were needing extra pressure to close properly. He said that a couple of support bars would remedy this, & he did have everything he needed on the truck. I told him to most certainly go ahead, as we wanted the door to function properly ! I feel that Ryan was very good about showing and explaining the work being done- and recommended, without any pressure. He wanted to be sure that we understood and approved the work done. I was impressed enough that I scheduled a maintanence visit for my garage door since I had not had any servicing for it in the years I've had it. And I had not been lubricating the springs, rollers etc. with WD-40 that should be done every couple months to keep it in optimum shape as he had shown me on Mom's door. I did learn it's much better to prevent a problem (and a costly problem at that!) by doing this simple task! I am so thankful we found Garage Doors by Ryan, who WOULD be there for those after hour emergencies !!
Description of Work: I was leaving my elderly mother's home at 4:45 PM. I was using the remote opener to close the garage door, & it "jammed up" & closed only part way at a crooked angle. Upon inspection, I could see where a couple rollers on one side were off the track. I couldn't leave her with the garage door open half way, in this shape, as she lives alone & would be vulnerable to theft of items in the garage plus less security into the house. I immediately called the company who had originally installed the garage door when the home was purchased 11 yrs.ago. This is a well-known company that has been in the area for many years. The female who answered the phone (it was now approx. 4:55 PM) informed me that the technicians had already left for the day approx.15 min. ago. I explained this was an emergency situation, the circumstances, & asked if they didn't have someone that could provide the service call. She told me that they had no provision for after hour work, & didn't know for sure when the next available appointment would be. She did offer to give me the name & phone # of another company I might try. I called that company, & there was a message to leave a number for someone to call back. (Nobody ever called back). We looked in the Edmond phone directory, & saw Garage Doors by Ryan. He answered the phone! I told him the situation & he said that he could come within the hour. In approx. 30 min. he called again to verify directions & said he would be there in 20 min.
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Yes, I recommend this pro
$875
David T.
03/2016
garage doors
+ -1 moreI have used Garage Doors by Ryan twice in the past three years with good results. I called to set up an appointment and was given a date and time for the following day. He never showed up and did not call. I left a voice mail asking if there was a problem, but never received a call back. I understand that repairs may need to be re-scheduled due to unforeseen circumstances, but it is very unprofessional not to call or contact the customer.
Description of Work: He never showed up and never called back.
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Shawn M.
09/2015
garage doors
+ -1 moreEverything went very well. They showed up quickly, removed the broken spring, installed a new spring and corrected the cable winding/pulley on one side. They were very friendly, fast, and answered all my questions.
Description of Work: Spring replacement on single garage door.
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Yes, I recommend this pro
$100
Bob M.
08/2015
doors, garage doors
+ 0 moreunknown
Description of Work: Lubricated and repaired the rails and the door frame
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Yes, I recommend this pro
$155
Mary Pat L.
08/2015
garage doors
+ -1 moreunknown
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Yes, I recommend this pro
Tracy H.
01/2014
garage doors
+ -1 moreGreat!!! Called and was told that there would be someone out within the hour. Sure enough, they were there as promised. I was told it would be 85.00 plus any parts. The springs were reasonably priced and he didn't charge anything extra for labor to actually repair the problem. When I asked him if there was more than the 85.00 for labor, his reply was that I was his neighbor and he wasn't going to charge any more than what I was told on the phone.
Description of Work: Came out and replaced the single spring with two springs which is what should have been there in the first place.
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Yes, I recommend this pro
$235
David T.
12/2013
garage doors
+ -1 moreI left a message late Sunday night (not an emergency) and he promptly called me Monday morning. We arranged a time and he called me at work to let me know he was on his way. He quickly and efficiently replaced the parts I called about and also reinforced the area so there wouldn't be any further problems. Total time: 30 minutes. Very polite, price was very reasonable.
Description of Work: He replaced the two stripped screws which attached the opener to the garage door. He then reinforced the area with a metal plate and additional screws.
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Yes, I recommend this pro
$55
Rhett B.
11/2013
garage doors
+ -1 moreFairly pleasant gentleman. Was very quick to come out. Told me he appreciated my business. Really my fault for not getting quotes until he was already here doing the work. From the places I called and check with, it APPEARS that $280 to $300 was the going rate for replacing 4 springs. Unless I am missing something, I was charged about $100 (33%) more than the going rate. The labor was only $85, so that was certainly reasonable, but I was charged $75 per spring, which appears to have been too high. I could be wrong, but I'm going with what I was quoted by other companies. Bottom line, I wouldn't tell you not to use this company. Just get another quote or two to compare the price BEFORE the work is done.
Description of Work: Replaced 4 springs on garage door. Only one was broken, but recommended I replace all four. (which is reasonable)
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$405
Carolyn W.
04/2013
garage doors
+ -1 moreHe did fix it originally and I was very happy. When he left it stopped working. My husband and I have been trying to get it to work since, and have asked around about it. It seems like the belt needed an adjustment when it was installed. I called him back and asked him to come make the adjustment and he told us it was the electricity. We had the electrician come out and paid for a service call, but that was not the issue. I called last Thursday to tell him that information and that we're still having an issue with the belt. I asked him to come back hopefully at the beginning of this week. I have not heard from him since.
Description of Work: He sold me a garage door. It turned out to be a couple hundred dollars more than he said it was going to be because it was a strange fit. When he was installing the door he noticed the garage door opener didn't work. He told me he would have it working for me in no time and gave me the additional charge. He put a belt on it that was supposed to fix the issue.
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$680
MICHAEL G. M.
03/2013
garage doors
+ -1 moreExcellent
Description of Work: The garage door railing needed to be adjusted. I had tried numerous times to fix it myself. He was punctual and at a fair price. It was fixed in 5 minutes.
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Yes, I recommend this pro
$65
Bob M.
12/2012
garage doors
+ -1 moreVery well. The owner of the business came out and personally did the work himself. Friendly and sociable.
Description of Work: Re-built fallen garage door and replaced garage door opener
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Yes, I recommend this pro
$700
Clay H.
12/2012
garage doors
+ -1 moreCalled another company on this site. and quot;We only do work in your area after 12:00 p.m.and quot; I work in retail and this time of year my schedule is crazy. Called Ryan. and quot;Be there at 4:00 today.and quot; He called back and said he could come early. Do it, I said. They showed up and had the part in hand. (He knew exactly what part because he knew what openers were sold in this market.) They replaced the part, adjusted the chain tension and checked the door function in 20 minutes. They were polite (called me sir!) and effiecient. Highly recommended for anyone who needs any type of garage door or opener service!
Description of Work: Replaced the sprocket in the garage door opener. Tightened chain tension. Checked function.
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Yes, I recommend this pro
$139
Jean G.
10/2012
garage doors
+ -1 moreRyan called on the way to get the directions again and made it only about 30 minutes late, He replaced the springs, got the garage door open then showed me the worn and wobbly rollers. He gave me an estimate to replace them as well which I approved. He finished the work quickly and efficiently and the garage door is much quieter now. He didn't have any receipts with him so he just wrote it out on the back of a business card. Wasn't concerned since wrote a check anyway. He was very courteous and instructive.
Description of Work: The springs and the rollers were replaced on the garage door.
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Yes, I recommend this pro
$327
April B.
08/2012
garage doors
+ -1 moreI called Ryan first thing in the morning, and he came out around 1:30 p.m. He communicated by phone when he was going to arrive, so I didn't have to wait around all day for him. He was quick, professional, and very knowledgeable about his field. Hopefully my garage doors will be in good shape for awhile, but if I need service again, I will definitely call Ryan.
Description of Work: Made adjustments to remote keypad (it wasn't working) and replaced 20 rollers (on two doors.)
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Yes, I recommend this pro
$250
Chris C.
01/2012
doors, garage doors
+ 0 moreIt was a Saturday. I needed someone quick. Ryans showed up quickly. Replaced all rollers with new neoprene wheels except for two. Not sure why they did not use the same type for the last two. When I had time to price shop on Monday I realized they were a bit overpriced, even for a Saturday. Two days later the door stopped closing properly. After examination I realized they had put one of the rollers (the one at the top on the left) on upside down.
Description of Work: Replaced rollers and rewrapped cable on the drum.
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$280
Larissa M.
11/2011
garage doors
+ -1 moreCalled on a Saturday, and he came out within an hour to give an estimate. Performed job same day very quickly. I am so pleased!
Description of Work: Repaired broken garage door.
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Yes, I recommend this pro
$250
Carol E.
02/2011
doors, garage doors
+ 0 moreMy brother called Ryan on Monday afternoon, and they made an appointment the next day between 4:00 and 5:00 to fix the garage door opener. They actually made it about 1:00. Fixed both problems and the door works great now. Mother had a $15 off coupon from the ATand T Yellow Pages, and he took the $15 off and told her to keep it just in case she needed to use it again. Total cost was $40. My mom and dad are both 86 years old, and desperately needed that door fixed. We really appreciate such good, prompt service at a reasonable price. I'll be calling them for my garage door needs in the future.
Description of Work: The outside keypad on my mom and dad's garage door opener was on the fritz. My brother and I tried to fix it, but only managed to screw it up so the car remote wouldn't work either.
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Yes, I recommend this pro
$40
Lissa E.
02/2011
garage doors
+ -1 moreGarage Doors by Ryan is great. Ryan is quick and honest with his work.
Description of Work: Garage Doors by Ryan fixed our broken garage door. He installed a new garage door opener because ours was burnt out.
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Yes, I recommend this pro
STEPHANNI T.
11/2010
garage doors
+ -1 moreCalled Ryan set up appt. for the next day at 4:00. Going to have to squeeze it in between kids and meetings. Ryan called the next morning at 10:00 saying he could come then if it worked out for me, which it did. He was here within 30 min. He installed two springs although only one was broken, he explained the other would be sure to follow. Seemed reasonable enough to me. It was another 65.00 from the original estimate. He said that was just for the spring and wasn't any additional labor or real time involved. It all sounded ok to me as the springs have been here as long as I have...and that's a while. He was in and out within 30min. He left the old springs with me, which was fine with me, I don't like when people take the broken item with them after a repair. Very nice, courteous and professional. He was even nice to my dog... I would definitely use him again.
Description of Work: Replaced garage door springs.
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Yes, I recommend this pro
$225
Curt F.
08/2010
garage doors
+ -1 moreTechician arrived on time. He confirmed that barrier sensor was not working. He secured sensor wires neatly and checked to see if old sensors could be used. One was bad so it was replaced. He pointed out that the door rollers were worn out. Not surprising after 25yrs. He replaced all of the rollers. He was quick, neat and professional. It was a little pricey, but all in all I was satisfied with the work.
Description of Work: Repaired garage door opener that was not working. Replaced door rollers
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Yes, I recommend this pro
$270
ELrae C.
06/2010
garage doors
+ -1 morePrompt and efficient service. Very pleasant experience and would definitely use this company again.
Description of Work: Repaired broken brace on garage door.
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Yes, I recommend this pro
$65
Tommie A.
01/2010
garage doors
+ -1 moreHe was very good and we were very pleased with it. They came out almost immediately and I would use them again.
Description of Work: Garage Doors by Ryan fixed the garage door.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$250
Jenni S.
06/2009
garage doors
+ -1 moreAmazing response from Ryan again.
Description of Work: This is the second time we have called Ryan to fix our garage doors. This time I tried to close my double garage door and when it got caught I pushed the button for it to go back up causing the piece of metal attached to our door to break off and bend the garage door. We called Ryan and he came by within 2 hours and completed the work quickly. Everything works great!
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Yes, I recommend this pro
$150
Jenni S.
11/2008
garage doors
+ -1 moreMy garage door comes off track and sounds like it is going to fall as it tries to close. I try to shut the garage door, it has completely come off track and has now shifted over to the right side. There is no way to close the door or open it. I cannot go to sleep without my garage door shut tonight. I start calling companies, nobody answers after 5 PM. I leave messages. No call backs. I'm fearful nobody will answer. I call Garage Doors by Ryan (24-hr service) will he pick up the phone? 2nd ring, Ryan answers, I told him my problem, said he would be over in 45 minutes. True to his word, he pulls into my driveway in less than 45 minutes. He is friendly and knows what to do right away. He gave me clear options, he understood people don't have money just lying around to fix garage doors. He could do a quick fix and come back when I wanted him to fix it, or he could do it all tonight-my choice. Being a woman, it is important to find a person who is honest, helpful and respectful. I HIGHLY RECOMMEND HIM!!!!!!!!
Description of Work: Garage door repair.
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Yes, I recommend this pro
$500
Contact information
4400 Ruby Ave, Yukon, OK 73099
Licensing
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*Contact business to see additional licenses.
Service Categories
Garage Doors,
Doors
FAQ
Garage Doors By Ryan is currently rated 4.7 overall out of 5.
No, Garage Doors By Ryan does not offer free project estimates.
No, Garage Doors By Ryan does not offer eco-friendly accreditations.
No, Garage Doors By Ryan does not offer a senior discount.
No, Garage Doors By Ryan does not offer emergency services.
No, Garage Doors By Ryan does not offer warranties.
Contact information
4400 Ruby Ave, Yukon, OK 73099