Comfort Concepts Heating & Air Conditioning

It went absolutely amazing! I cannot express enough just how professional and helpful Mike is! He helped me over the phone when I first called and walked me through specific things about our HVAC system, He gave us an exact and very fair quote for repair and replacement and he was on time and got us back up and running so quickly. He is just so knowledgeable and respectful and we had a great experience with him fixing our system and I highly recommend giving him a call if you are having trouble with your HVAC system.

Would highly recommend! Very prompt, personable, and knowledgeable. I have full confidence that the repair was done correctly and they are fair with their prices. The only heat and air company I would use.

The water heater was working intermittently and the tech troubleshooter the issue correctly, order parts for warranty service and resolved issue when parts arrived in a timely manner. Will used them for all plumbing and hvac issues in the future! Excellent service!

Mike was really just phenomenal. He was patient with our situation and helped us throughout the entire process. He was upfront and honest and was also understating of our situation. He (and I believe his son) worked hard all day. They got us back to having great airflow in our house! I could not recommend anyone better.

Our A/C stopped blowing cold air at 3pm on a Friday afternoon. I got in touch with my home warranty, and they set Comfort Concepts as the company assigned to fixing our problem. Of course it is the hottest weekend so far when my A/C decides to go on the fritz, and on a Friday the start of the weekend. I called Comfort Concepts to schedule a time for them to come out, and he helped walk me through back to my home warranty company on how to make sure they were able to come out as soon as possible. I was on and off the phone with my home warranty company all afternoon, and by the time I got everything straightened out with the home warranty it was 6pm. I called Mike back and he still answered his phone even though they were closed and was very prompt at ensuring he got out here to fix our A/C even though it was already Friday evening. He answered his phone every time I called him, while I was trying to get through to my home warranty company, and still managed to fit me in. Mike was very professional and kind, and was here by 7:20pm. He made sure that my A/C was running properly and blowing cold air, and fixed the problem in a very timely manner. Thanks to him our home is back to being nice and cool. Mike is truly a wonderful business owner who cares about his customers. We will now be using Comfort Concepts for all of our heat and air needs, we highly recommend them and will be referring them to anyone who is looking for a heat and air service company. If you’re looking for a company who is honest and reliable, as well as friendly and kind, Comfort Concepts is for sure the way to go. Thank you so much again Mike, you’re extremely appreciated!

They do everything right! I lucked onto them when I bought my current house and have been very pleased with all they have done! We had to add another return air vent and they got it done FAST. My 20 year old furnace acted up recently and they got right out, found parts and I was back heating in only a few hours. They do what they say they are going to do timely and very reasonably. It is rare to find such professionalism and integrity!

Every summer our AC goes on the fritz and it is usually the capacitor. My first call is always to Comfort Concepts and no matter what time I call them, Mike, the owner responds quickly and we are up and running in no time! I have always referred people to Comfort Concepts who need AC work and will continue to do so. Thanks Mike! You're awesome.

The technician, Mike, was extremely helpful. He showed up this morning within the stated time frame, which is always a plus. I have a "problem" home, built in the 80's with inadequate returns and an almost non-existent attic. Mike was well informed, courteous and patient with all of my questions. I would definitely recommend.

Comfort Concepts was already booked for the entire day, but they managed to squeeze both the estimate process and repair process in between other customers. Even though they were so busy, they made time for us. It was fantastic. It was only about six hours between when we called them and when our entire motor had been replaced. We couldn't have asked for a better experience.

Mike checked out my air conditioner and everything is working perfectly. He will me coming out next fall for my heater maintenance and to change the humidifier filter. He always shows up on time and does the work quickly and efficiently.

SEE ABOVE Replaced the mother board for the downstairs unit Cleaned and services the unit- upstairs and down Completed everything on time, and was extremely pleasant

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Comfort concepts came out twice for us for two different repairs. We were given the number by our home warranty company. Mike was so professional and always answered when we called or promptly returned our call. We had to have a part ordered in and the minute it arrived Mike was out to service our unit. I never felt like he was trying to find extra things wrong to make money and I felt like he tried his best to advise me what to do. We debated paying a weekend rate our warranty didn't cover and Mike advised me it more than likely was a new problem due to how quickly our unit went down. This helped us make our decision to just stay in a hotel until Monday. (It was 107 outside). We saved money doing this and our kids had fun. Courteous, professional, we could not have asked for more.

Tech was right on time and quickly found we had a bad blower motor. They quoted me to replace the motor and had the part on hand. I went ahead and had the motor replaced. They informed me the burners were in bad condition and recommended that we think about replacing the unit. I was thankful to get the unit up and running and will think about the replacement. I was very happy with the promptness and the care they took to make sure I understood everything they were doing and how it all related to the operation of the system.

We are very happy with our decision to have Comfort Concepts replace our system. Mike came out and found that our compressor was shorted. He gave us several options and we decided to go ahead and replace the entire heat and air system due to it's age. Mike and his assistant were very punctual and arrived exactly when he said to start replacing the unit. They were here all day to replace all of the equipment and were very professional and courteous the whole time. When they were finished they cleaned up everything leaving the garage looking better than it did when they arrived. Mike took the time to explain the operation of the new unit and how to operate the new thermostat. Mike was very polite and made sure all of our questions were answered before he left. We do not plan on having to do this again for a very long time but when we do we will be sure to call Comfort Concepts and they will certainly be doing all of our service work from now on.

Called Mike due to unit not working. Diagnosed as fan motor needing to be replaced. The motor was replaced and unit is up and running without any other unexpected expenses.