I live in an apartment and my property management company contracted with Superior for pest control. I and several other residents have been dealing with a cockroach infestation for several months now. During the last treatment visit, the technician was rude and unprofessional in his conduct towards me. When I said that not all the roaches were being killed (this was after two months of treatment), he lashed out and told me, "I'm trying to educate you and you're not listening." He also said that I should not expect all the roaches to be killed because he was just trying to keep them under control, not get rid of all of them. He said, "That's why it's called pest control." I expect exterminators to resolve a pest issue completely, not just make the situation a little better. If this had happened in a home that I owned, I would have kicked this man out immediately and found a different company.
Description of Work: Treatment for cockroach infestation
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
Joe B.
03/2019
5.0
pest control
 + -1 more
Did it very good job
Description of Work: Sprayed for roaches
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Superior Termite and Pest Control Inc.
Thank you for choosing Superior and taking the time to leave us a review!
Perri C.
11/2017
5.0
pest control
 + -1 more
Superior explained everything to me by phone first, before coming out an performing the service. Mice and ants are gone! I'm now using Superior for a quarterly preventive treatment.
Description of Work: My home was infested with mice and ants. The home remedies that usually worked were not working this time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rick G.
09/2017
5.0
pest control
 + -1 more
Dave showed up on time & did the work in a timely fashion. Very professional, but also friendly & answered any questions I had.
Description of Work: We had Superior do a termite treatment on our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
John H.
06/2017
4.0
pest control
 + -1 more
Fairly well. It is unclear whether Superior's activities or our own methods worked the best.
Description of Work: Pest treatment/removal (field mice)
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Craig L.
01/2017
5.0
pest control
 + -1 more
They did a good job. He quoted me the exact price. It was all done over the phone and they did pretty good with me. I shopped around and they were the most reasonable price. They were real professional and they showed up on the exact date and time.
Description of Work: Pest Control/Exterminating.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Virgina B.
01/2017
3.0
pest control
 + -1 more
it barley made a dint in the amount of roaches
Description of Work: They came out to get rid of roaches and barley made a dint in them down and charged $120 that is a lot of money on my fixed income.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$120
Maureen K.
12/2016
5.0
pest control
 + -1 more
Perfect. They got rid of the live termites for way less than anyone else.
Description of Work: Superior Pest Controll treated my apartments for termites. they had the best price of all my comparisions and they come back every year for free to check. I will use Superior for all of my pest control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$535
Ashley S.
09/2016
5.0
pest control
 + -1 more
It went wonderful! The guy was very informative and was so sweet! I would definitely recommend them.
Description of Work: I had to get a termite job done on my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$595
nic P.
09/2016
5.0
pest control
 + -1 more
Johnny was great and friendly. Explained exactly what he was going to do and answered all my questions.
Description of Work: Termite prevention plan. Home was pre-treated for termites and it was time for the yearly preventative application.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Tom S.
09/2016
5.0
pest control
 + -1 more
Superior came to the house and did a great job. The technician sprayed the house and garage for insects and dusted the eves for spiders. Very professional and friendly!
Description of Work: Home insect treatment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
shon W.
09/2016
5.0
pest control
 + -1 more
PERFECTLY.....THESE PEOPLE ARE AMAZING, HAVE HELP IS DEAL WITH AN ANT ISSUE, AND CONTINUE TO PROVIDE TOP NOTCH CUSTOMER SERVICE........HIGHLY RECOMMENDED
Description of Work: IT STARTED WITH AN ANT ISSUE, BUT THEY PROVIDE ME WITH PERIMETER PEST CONTROL TREATMENTS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Whitney B.
08/2016
5.0
pest control
 + -1 more
great!
Description of Work: treats weekly and monthly for roaches and always does bed bug treatments and flea treatments
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ashley S.
08/2016
5.0
pest control
 + -1 more
It went wonderful! I will definitely call them back out for my follow up apt.
Description of Work: Fogged for roaches, and sprayed inside and outside
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Sierra M.
08/2016
5.0
pest control
 + -1 more
He showed up on time and walked around my home spraying chemical. He then came in and sprayed around inside. He asked if I had an attic I said yes he asked if I would like a dust to be applied there. He explained it would help to cut down on future pests from coming into our living areas. I really hate spiders so less I see the better.
Description of Work: He preformed a pest spray on my home. Inside and outside and even dusted my attic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Johnnie W.
08/2016
5.0
pest control
 + -1 more
Customer service was great. Office secretary's were very professional over the phone. The guy that showed up to my home was well dressed and great manners. Will definitely be using them again.
Description of Work: Quarterly Pest Control
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Response from Superior Termite and Pest Control Inc.
Thank you for the review.
Kaylyn W.
08/2016
5.0
pest control
 + -1 more
It went wonderful, they were on time, very fairly priced and they were very professional. I'm looking forward to my next quarterly service!
Description of Work: Provided a quarterly pest control service. They sprayed inside and outside my home, they also dusted the attic and sprayed my bushes outside for Mosquitos
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Ashley B.
08/2016
5.0
pest control
 + -1 more
Great job!
Description of Work: Regular pest/spiders
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from Superior Termite and Pest Control Inc.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Animal Removal
FAQ
Superior Termite and Pest Control Inc. is currently rated 4.6 overall out of 5.
Monday: 8:30 AM - 4:30 PM
Tuesday: 8:30 AM - 4:30 PM
Wednesday: 8:30 AM - 4:30 PM
Thursday: 8:30 AM - 4:30 PM
Friday: 8:30 AM - 4:30 PM
Superior Termite and Pest Control Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Superior Termite and Pest Control Inc. offers free project estimates.
No, Superior Termite and Pest Control Inc. does not offer eco-friendly accreditations.
Yes, Superior Termite and Pest Control Inc. offers a 5% senior discount.
Yes, Superior Termite and Pest Control Inc. offers emergency services.
Yes, Superior Termite and Pest Control Inc. offers warranties.
Superior Termite and Pest Control Inc. offers the following services: Full service pest control and extermination. Bed Bugs, Termites, Pre-Treats, Rebar Services, Fleas, Mosquitos