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Superior Air Services, Inc.

Heating and Air Conditioning, Appliance Repair

About us

To provide the most SUPERIOR SERVICE experience EVER for all of your heating and air conditioning needs! Additional contact - Heather Conklin. Mailing address - 1216 E Kenosha # 225, Broken Arrow, OK 74012. Award winning.

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

air conditioning repair and installation, air handlers & humidifiers. heating.

Services we don't offer

Plumbing.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8312 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
7%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 226-312 of 312 reviews

William B.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Very professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Response from Superior Air Services, Inc.
Thanks for the review, we are happy you had a Superior Experience.

Melinda M.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Superior Air Services, Inc.
Thanks for the review, we are happy you had a Superior Experience.

Lisa B.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Superior Air Services, Inc.
Thanks for the review, we are happy you had a Superior Experience.

Lyssa P.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Response from Superior Air Services, Inc.
Thanks for the review, we are happy you had a Superior Experience.

Debi S.
10/2015
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They charged a set amount which ends up being higher than others. I went to another for better help and less cost. | |The service man was very helpful and nice. The company however we are not satisfied with the money charged as everything has a set fee. The secretary told me that she would set an appointment for him to come back for continuing work. She never did. I don't believe in having to remind company's to call you back, especially at their prices. The bad rating is not because of the service man, it is because of the company.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0


Response from Superior Air Services, Inc.
I'm extremely sorry to hear about your bad experience, thank you for bringing it to our attention. We have policies and procedures in place to prevent this from happening but clearly our team did not meet your expectations. We would like a chance to make things right, the last thing you want is an unhappy customer as we pride ourselves in top quality customer service. And yes we use a pricebook so everyone is treated fairly and knows the price of the repair prior to us starting the repair. Please feel free to contact me directly with any specifics, and again please accept my sincere apology, I hope you give us a chance to make things right. -Patrick

Terrye N.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Performed necessary maintenance on both units and added freon to one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Superior Air Services, Inc.
Thank you for the review, we appreciate you taking the time., and we are glad you had a Superior experience.

Michael P.
10/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
5.0
punctuality
4.0

$100

Response from Superior Air Services, Inc.
I'm extremely sorry to hear about your bad experience, Thank you for bringing it to attention, we have policies and procedures in place to prevent this from happening but clearly our team did not meet your expectations. We would like a chance to make things right, the last thing you want is an unhappy customer as we pride ourselves in top quality customer service. Please feel free to contact me directly will any specifics and again please accept my sincere apology. I hope you give us a chance to make things right. - Patrick

Ryan K.
10/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$80

Response from Superior Air Services, Inc.
Thank you for the review, we will work harder next time as its our mission to "Provide the Most Superior Service experience Ever" clearly our team did not meet your expectations. Since we pride ourselves in top quality customer service please feel free to contact me directly will any suggestions on how we can improve. I hope you give us a chance to do even better next time. - Patrick

Jonathan Kabe C.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They did a tune up and helped me understand how the system works. They were very helpful!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$68

Response from Superior Air Services, Inc.
Thank you for taking the time to review our company, We are glad you had a Superior experience.

Merlin G.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Stacey came out evaluated system. Said slightly low on refrigerant, but cx valve was not working. Had to order part. Came back next morning at time promised. Worked on system for about three hours. When she and her partner were done it worked perfectly. She said she worked until it was in factory specs. All work was done for price quoted. I didn't need the $575 expense right now, but if we didn't do something it would eat us alive on the energy bills. Company we purchased it from is out of business.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Response from Superior Air Services, Inc.
Thank you for choosing Superior Service, we are glad things went well and we were able to be of service.

Jena H.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checkup on 3 AC units, changed filters, added freon to one unit. Excellent service, took their time and explained everything to us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Superior Air Services, Inc.
Thank you for taking the time to review us. We are glad you had a superior experience.

Samuel B.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
my wife loved them
Description of Work: 3 unit service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Response from Superior Air Services, Inc.
Thank you and your wife for taking the time to review us, we are glad you had a Superior experience, Thanks Patrick

Mathias R.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Check our heating systems

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Superior Air Services, Inc.
Thank you for taking the time to review us, we are glad you had a Superior experience, Thanks Patrick

Shelby H.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They came out and initially serviced my unit and put in a little freon, but advised that it would probably be too much for my unit to handle. It was, so we then replaced the entire A/C and heater system. They were very professional and went above and beyond to make sure everything was done properly and as quickly as possible. The tech even cancelled his vacation day so that he could install my new unit ASAP. He didn't tell me, but another tech later did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,300

Response from Superior Air Services, Inc.
Thank you for taking the time to review us, we are glad you had a Superior experience, Thanks Patrick

Jeanie I.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They are excellent professionals in every way. Nice, kind people, and full of integrity, and knowledge about the work they do. I would use them again, and recommend them to everyone!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Superior Air Services, Inc.
Thank you for taking the time to review us, we are glad you had a Superior experience, Thanks Patrick

Jamie A.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: There was a scheduling mix-up that was completely understandable. The technician was top-notch. He was very helpful and informative and found a few easily fixable problems with our current air conditioner. I plan to have them inspect my furnace when it gets close to that time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$68

Response from Superior Air Services, Inc.
Thank you for taking the time to review us, sorry about the scheduling mixup, we are glad you had a Superior experience, Thanks Patrick

Ellen Z.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They came to determine cause of my AC problem. They were very honest, did not try to sell me new equipment. Told me I could repair what I had very easily and much more economically. They were so knowlegable and honest. I signed them up on the spot. I am more than pleased with their service. I signed up for service contract too and fired my old one ( AirCo).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Superior Air Services, Inc.
Thank you for Choosing Superior Service and also the review and kind words.

Thomas H.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$39

Response from Superior Air Services, Inc.
Thanks for the review, Patrick

Beth S.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Superior Air Services, Inc.
Thank you for the review, we are glad you had a Superior experience. - Patrick

Beth S.
07/2015
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Superior Air Services, Inc.
Thank you for the review, we are happy you had a Superior experience and that you would hire us again. - Patrick

Carolyn W.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked and changed filters, checked blower cabinet-clean, checked electrical connections and amp draws at condenser, Checked R-22 charge low and added 1/2lb. R-22 to correct superheat. Cleaned condenser coils. Stacy |was very informative and professional working with me to help me understand the workings of my air conditioner and She and her assistant brought a very tall ladder to reach my high ceilings for the filter change. It was a very positive interchange.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

Response from Superior Air Services, Inc.
Thank you for the review, we are happy you had a Superior experience, I will share this with Stacy and the whole group. - Patrick

Carol O.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Stacy was very professional and very good at explaining what she was doing and why she was doing it. Felt like our AC units were in good hands!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$136

Response from Superior Air Services, Inc.
Thank you for the review, I will share this with Stacy, we are glad you had a Superior experience. - Patrick

Charlee L.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: AC tune up for two units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Superior Air Services, Inc.
Thank you for the review, we are glad you had a Superior experience. - Patrick

Kimberly O.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They checked all 3 of our AC units. They added freon also

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Superior Air Services, Inc.
Thank you for the review, we are pleased you had a Superior experience. - Patrick

Greg W.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I found SUPERIOR SERVICE on Angie's List, and contacted them to repair and upgrade my air conditioner system. I had just purchased this house, and the system that came with the house was not only NOT working, it was far too small of a system for how big my house was. | |After two false starts with other HVAC companies, Superior Service was a revelation. After dealing with a number of disappointing service people, I would've been happy with someone that simply would answer their phone, so it was so refreshing to witness their professionalism, hustle, and attention to detail. | |Josh, Patrick, and the rest of the crew were incredibly professional and knowledgeable, and far surpassed any of my expectations. They made the whole process very easy for me, and I would recommend them to anybody.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,420

Response from Superior Air Services, Inc.
Thank you for the review, we are excited you had a Superior experience. - Patrick

Contact information

5455 S Mingo Rd, Tulsa, OK 74146

http://www.superiorairservices.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Appliance Repair

FAQ

Superior Air Services, Inc. is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Superior Air Services, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Superior Air Services, Inc. offers free project estimates.
Yes, Superior Air Services, Inc. offers eco-friendly accreditations.
Yes, Superior Air Services, Inc. offers a 10% senior discount.
Yes, Superior Air Services, Inc. offers emergency services.
No, Superior Air Services, Inc. does not offer warranties.
Superior Air Services, Inc. offers the following services: air conditioning repair and installation, air handlers & humidifiers. heating.
Plumbing.

Contact information

5455 S Mingo Rd, Tulsa, OK 74146

http://www.superiorairservices.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM