Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Superior Air Services, Inc.

Heating and Air Conditioning, Appliance Repair

About us

To provide the most SUPERIOR SERVICE experience EVER for all of your heating and air conditioning needs! Additional contact - Heather Conklin. Mailing address - 1216 E Kenosha # 225, Broken Arrow, OK 74012. Award winning.

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

air conditioning repair and installation, air handlers & humidifiers. heating.

Services we don't offer

Plumbing.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8312 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
7%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 201-312 of 312 reviews

Philip D.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Superior Air Services, Inc.
Thanks for the review, we are happy you had a Superior Experience!!

annette M.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
everything was satisfactory
Description of Work: service air conditioning unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Superior Air Services, Inc.
Thanks for the review, we are happy you had a Superior Experience!!

Ralph H.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Superior Air Services, Inc.
Thanks for the review, we are happy you had a Superior Experience!!

Agena F.
06/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Superior Air Services, Inc.
Thanks for the review, we are happy overall you seem happy, but I hope you allow us to do better next time, it is our pleasure to be of service to your family and I will research this call to see how we could improve. If you wish to contact me directly please feel free to call me on my cell phone 918-812-2625. Again Thank you for letting us know, I will address this with our team. Patrick

Carol O.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new HVAC system. Did great job. Professional, thorough service. Good communication throughout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Superior Air Services, Inc.
Thanks for the review, we are happy you had a Superior Experience!!

Sergey P.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Superior Air Services, Inc.
Thanks for the review, we are happy you had a Superior Experience.

Dan R.
02/2016
3.0
appliance repair
  + -1 more
unknown
Description of Work: Had them out for Washer and problem was diagnosed wrong. Friend fixed Joe Bailey. Had them out for warranty work on dryer and again problem diagnosed wrong.
Rating CategoryRating out of 5

Response from Superior Air Services, Inc.
Again Thank you for letting us know, I will address this with our team. Patrick

Tamra S.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Service and inspected my ac unit. It went well, I was pleased with their service and knowledge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Superior Air Services, Inc.
Thanks for the review, we are happy you had a Superior Experience.

Ernest J.
02/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0


Response from Superior Air Services, Inc.
Thanks for the review, we are happy overall you seem happy, but I hope you allow us to do better next time, it is our pleasure to be of service to your family and I will research this call to see how we could improve. If you wish to contact me directly please feel free to call me on my cell phone 918-812-2625. Again Thank you for letting us know, I will address this with our team. Patrick

Kelly H.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Excellent, quick service. Would definitely use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Superior Air Services, Inc.
Thanks for the review, we are happy you had a Superior Experience.

Phillip C.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They serviced two furnace units...prompt, professional and great price!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Superior Air Services, Inc.
Thanks for the review, we are happy you had a Superior Experience.

David H.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Superior Air Services, Inc.
Thanks for the review, we are happy you had a Superior Experience.

Virgina B.
09/2012
5.0
heating & air conditioning/hvac
  + -1 more
He was very professional, did the job and was on time.
Description of Work: He did a checkup on our AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$44

Jerry S.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
A few weeks ago we used Superior and have posted on them before. This is different service call and Superior STILL delivered. Fair price, on time, no gouging.I've always said to myself if I ran a service business this is the way I'd do it.These guys do the work that's necessary and do not try to impose the 1000 dollar service call.My AC units are both old.Superior WILL be replacing them both. Thank goodness for a company like Superior.And don't be misled about location, these guys might be in BA but have been AHEAD of schedule on both calls and we live in Brookside.
Description of Work: Our old unit was making a loud buzz every 4 or 5 minutes.The tech came out and replaced an electrical part called a capacitor. (as big as these are they're not really caps but it's a convenient word)I could tell that the cooling wasn't great and the tech also noticed, he added we were low on refrigerant. knowing the unit is old and it's low on refrigerant is not a good sign but I asked him to go ahead anyway. Cap and refrigerant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$333

Jane M.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
They answered all of my questions and seemed to do a very good job cleaning up. I was very pleased.
Description of Work: Superior Service of Broken Arrow checked out my air conditioner and cleaned it. They made sure everything was working okay.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$44

Janet S.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
Fantastic. They were super busy - everyone's a/c was acting up it seemed - but they managed to get to us quickly. You could see it had been a long day for the repairman but he kept his tired smile on the whole time and found our problem within minutes. Their prices are unbeatable and they didn't try to charge us for things we didn't need. We will absolutely use them again and highly recommend them to anyone we know having a/c problems.
Description of Work: On one of the hottest days of the year we started to realize our house was not cooling off and our air conditioner wasn't kicking on. Panicked, we called Superior Service of Broken Arrow. They came highly recommended and we can see why. They had been overloaded with calls all day and said they would come as quick as they could. Within the half hour the owner of the business was in our garage. In 10 minutes our air was blowing cool and full force. We had blown a fuse. He started with the most basic and inexpensive remedies and never tried to make it sound like it was worse than it was, meaning charge us more than necessary. You will not find a more professional, diligent and fair company to work with. We will always use Superior Service of Broken Arrow for our a/c needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Gary M.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
These guys came out to find my compressor had failed, they showed me the oil all over the bottom of the outdoor unit. then they showed me with a meter the compressor was not repairable, we talked about fixing it but with the old freon getting so expenisive we decided to have a basic system installed instead. They did show me like 5 differant systems from over $ 16,000 all the way down to the $4,500. but did not push the expensive ones, in fact said most homes in this area really had the more basic ones anyhow. We did not plan on this expense right now so it was great to have some one that would understand not everyone can spend $ 10,000. everytime a service guy shows up. Happy, Happy, Happy is all I can say.
Description of Work: Replaced system in my house, both a/c and furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Jerry S.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
They were professional and courteous. We took advantage of an Angie's List Big Deal and Superior exceeded my expectations.They're price was so fair that I had to do a double check on their invoice.When they come back, and they will be asked back to our house, for more service I will make sure that I PAY them fairly.This is a business model that others should follow. Fair work for a fair price. I still don't even feel like I got charged enough, I know that sounds odd, but being a contractor in my work, getting work can be tough sometimes. Heck of job guys, thanks so much for coming out ahead of schedule, fixing the unit and not pressuring us for more work. Don't worry, I'll make sure you get more work, even if it's just us!
Description of Work: They did maintenance on our upstairs outdoor AC fan unit. The unit's fan was not running. The technician looked over the electrical part and replaced some voltage surge protectors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$93

Richard T.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
They were a real professional company came on time and installed real well. The unit had a manufactured problem and they came and fixed real quick and everything has been working smoothly ever sense. The companys name speaks for its self.
Description of Work: Replaced heat and air unit, it was installed well and performing excellent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Kevin T.
09/2011
4.0
heating & air conditioning/hvac
  + -1 more
They did the work they said they would do and have done any subsequent repair work promptly. I wasn't real pleased with their salesperson; he kind of talked me out of a system that I really wanted to put in. It was actually a better system but he is no longer with them from what I understand.
Description of Work: I used Superior Service of Broken Arrow to install two complete two units and half of another unit. They also did some ductwork.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

BARBARA L.
12/2010
5.0
heating & air conditioning/hvac
  + -1 more
It was very professional, up front, and he pointed out a lot things that other service techs did and didn't need to do.
Description of Work: They installed a heating and ac system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

DEBORAH W.
08/2008
5.0
heating & air conditioning/hvac
  + -1 more
They gave me a complete education on my heating and air system. They were very timely and responsive. They cleaned up very well after themselves. They kept me informed on what they were doing. They were very friendly and professional.
Description of Work: They came out and checked a leak in our cooling system. Since then, I have had them come out every year for regular maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Sara F.
09/2007
1.0
heating & air conditioning/hvac
  + -1 more
1st visit replaced freon. When we mentioned it had been filled one month earlier, said it was probably a result of cold weather. one month later, freon was out. Replaced metering device and filled with freon. Seven weeks later A/C went out. Suggested a possible electrical problem before observing unit and denied the need for more freon or possibility of freon leak. Said that there must have been a micro-burst and all of the sudden everything was fine. Called reputable company to give us estimate to fix the real problem. Will never use this company again.
Description of Work: Replaced thv. Replaced freon on two separate visits.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0

$245

Response from Superior Air Services, Inc.
The home warrenty company chosen by this consumer directed the repairs as stated in her policy. Because of the maner the home warrenty company avoided any expense and directed their contractors to just do the minimum we have stop working for this warrenty company. The consumer always has the choice to replace this aging equipment but decided to do only what the home warrenty was willing to pay for, and since this system was well past its normal useful age it is expected to continue to fail. This is the warrenty company plan to insure policy renewals, once one is replaced must people don't renew. The warrenty company has a financial interest not to replace systems even when we have directed them that is what is needed to be done. Sadly the salesperson who over sold what the warrenty company would do mislead this consumer.

AMY B.
10/2006
2.0
heating & air conditioning/hvac
  + -1 more
I did not have a positive experience at all. Of all the service calls I have had, this was by far the poorest experience I can remember. After arriving 2 hours late, the technician complained about being underpaid, overworked, and under-appreciated. He was upset our particular job running longer than he had planned and went on the complain about the job before ours. I am unsure about how much he was compensated as it was covered by our home warranty.
Description of Work: The air conditioner unit was defrosted and condenser cleaned. New filter was changed.

Rating CategoryRating out of 5
quality
4.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0

$55

Response from Superior Air Services, Inc.
We are sorry for the poor customer service, we have replaced this employee. Please consider trying us again.

DEBORAH W.
09/2006
5.0
heating & air conditioning/hvac
  + -1 more
What I enjoyed most about the experience was the time taken to explain to me how to keep the system properly maintained and prevent future problems. I cannot accurately comment on price because the service call was covered by a standard price connected with a home warranty.
Description of Work: Located and removed a clog which was causing condensation to backup and overflow.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Contact information

5455 S Mingo Rd, Tulsa, OK 74146

http://www.superiorairservices.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Appliance Repair

FAQ

Superior Air Services, Inc. is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Superior Air Services, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Superior Air Services, Inc. offers free project estimates.
Yes, Superior Air Services, Inc. offers eco-friendly accreditations.
Yes, Superior Air Services, Inc. offers a 10% senior discount.
Yes, Superior Air Services, Inc. offers emergency services.
No, Superior Air Services, Inc. does not offer warranties.
Superior Air Services, Inc. offers the following services: air conditioning repair and installation, air handlers & humidifiers. heating.
Plumbing.

Contact information

5455 S Mingo Rd, Tulsa, OK 74146

http://www.superiorairservices.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM