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Superior Air Services, Inc.

Heating and Air Conditioning, Appliance Repair

About us

To provide the most SUPERIOR SERVICE experience EVER for all of your heating and air conditioning needs! Additional contact - Heather Conklin. Mailing address - 1216 E Kenosha # 225, Broken Arrow, OK 74012. Award winning.

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

air conditioning repair and installation, air handlers & humidifiers. heating.

Services we don't offer

Plumbing.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8312 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
7%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-312 of 312 reviews

Jeremiah B.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
It turned out great. They’re punctual. They showed up on time. They called in advance. The guy was dressed properly and was very professional looking. He went straight to work, checked everything. When he finished, he gave me a quick review and told me it was time to change the filter which I needed. It went well. I don’t have any complaints. He did good work. He came out 2 days after I purchased the deal.
Description of Work: I purchased a Big Deal coupon from Superior Service of Broken Arrow for A/C inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39.99

Response from Superior Air Services, Inc.
Thanks for the review, We are happpy your experience was Superior. Superior Service of Broken Arrow Inc. 357ac4u.com

Kathy M.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
Even though the Angies list offer was for a residence, they serviced one of our business AC units for the listed price. They also serviced a second unit and gave me the bad news that the 3rd unit was "fried". They removed the old unit, and found a dent and scratch unit for us to replace the bad one. I was extremely grateful that they found that unit (with a warranty) because I wasn't going to be able to replace the bad one for awhile otherwise. Everything was done in a professional manner. I wasn't able to be at the shop for the total length of time and they kept me apprised of my options and the progress by cell phone. I am setting up and appointment for them to come to service my home AC unit. I will most certainly use them again.
Description of Work: Serviced 2 AC units and replaced a 3rd.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Superior Air Services, Inc.
Thanks for the review, we are happy your experience was Superior. [hyperlink removed]

Nancy H.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
I think that it went great. Everything went alright. They were friendly businessmen. I would use them again.
Description of Work: Superior Service of Broken Arrow Incorporated cleaned did a routine maintenance and cleaning on my air conditioner. They also checked the heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39.99

Response from Superior Air Services, Inc.
Thanks for the review, we are happy your experience was Superior. 357ac4u.com

Satya P.
09/2013
4.0
heating & air conditioning/hvac
  + -1 more
I did not have any problems with them.
Description of Work: Superior Service of Broken Arrow Inc checked my heating system and furnace and made sure everything was okay.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$49

Response from Superior Air Services, Inc.
Thank you for the review, we will stride to do even better on your next visit. Patrick http://357ac4u.com

Robert W.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
They did an excellent job. They showed up when they were supposed to, the cleaned the work area so they did not leave a mess. Couldn't say enough good things about them.
Description of Work: Repaired furnace, and air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Superior Air Services, Inc.
Thanks for the review, we are happy your experience was Superior. 357ac4u.com

Rick A.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
We were very impressed by his A; cleanliness, B on time within the time give, C knowledge and D professionalism. We even bought a two year service policy because of our comfort in knowing that Superior is a quality company. Also I would recommend the technician Bucky Alberty, very professional !!
Description of Work: Inspected and cleaned both AC and the heater, put in 1 lb of freon and gave estimates on future needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

Response from Superior Air Services, Inc.
Thanks for the review, we are happy your experience was Superior. 357ac4u.com

Heather B.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
The technician showed up at the time promised and was friendly and courteous. He swiftly checked over our unit and said that all should be fine for the Summer. We are now at the end of Summer and our unit has performed very well. Issa glad the technician did not recommend additional, unnecessary services during his visit. This is very different from another well known service provider in Tulsa whose employees always try to sell you additional services. Will use Superior Service again.
Description of Work: Checked on our air conditioner in preparation for the warmer months.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Superior Air Services, Inc.
Thanks for the review, we are happy your experience was Superior. 357ac4u.com

Derek S.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Friendly service. Professional guys.
Description of Work: Examined a/c unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Superior Air Services, Inc.
Thanks for the review, we are happy your experience was Superior. 357ac4u.com

Roger S.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very professional. He took the time to get the job done correctly the 1st time. I will call them again if the need arises.
Description of Work: Service technician took the time to locate and repair slow leak that allowed from to leak out of our upstairs air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Superior Air Services, Inc.
Thanks for the review, we are happy your experience was Superior. 357ac4u.com

Karen R.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
The service went very well. He was polite, fast and efficient.
Description of Work: He cleaned unit, cleaned out condenser pipe from unit, checked thermostat, put in one pound of coolant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Superior Air Services, Inc.
Thanks for the review, we are happy your experience was Superior. 357ac4u.com

Robyn R.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
I purchased a Big Deal and they came out and fixed 3 of my a/c units. We had a horrible storm and I thought it knocked out my a/c completely but they were able to come fix it. It was a Lennox with a 10 year warranty and Lennox wanted to take 2 weeks for me to get a new one. They installed a brand new air conditioner at cost. They even changed all the filters in my house and it was a day when I had a compound stress fracture in my foot. Josh came in and explained everything and they billed me so I could pay them later. Then they came out and fixed it again when it broke again. They came back as well to fix the a/c in my bedroom. I couldn't believe it when I received a thank you from them a little time later. I called them and thanked them tremendously. Josh was the one that helped me out the whole time and he was absolutely incredible. He was on the ball the whole entire time.
Description of Work: Repaired A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Response from Superior Air Services, Inc.
Thank you for the review, I am glad we were able to help you when the manufacture was being slow about service. Thanks again Patrick www.357ac4u.com

Jim F.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very professional and detail oriented
Description of Work: Service and clean air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Superior Air Services, Inc.
Thank you for the review, Patrick www.357ac4u.com

Evelyn C.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
Wonderfully professional and courteous site visit. The technician was willing to educate me on the older units that came with the house I'd recently bought, and provided tips on helping them run most efficiently during his service call. It was much appreciated!
Description of Work: Service a/c units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Superior Air Services, Inc.
Thanks so much for the review, Patrick www.357ac4u.com

Martin P.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
My 27 year old central air finally reached the end of it's life. Technician tried recharging with freon but it couldn't hold it for more than a couple days. They were able able to install the equipment I decided on the very next day. The technician was extremely helpful explaining all the features availible in the various systems. They started promptly the next morning and stayed with it till the installation was complete. I chose a variable speed blower with two stage gas burner for maximum comfort and I couldn't be happier. No more temperature swings and excessive cycling. They deduced the first service call from the invoice so that was good. The foreman and crew were very curtious. They even setup a temporary AC unt to keep me cool all day while they did the install. I have no regrets about my choice of brand or intaller.
Description of Work: Replace old furnace and AC with American Standard furnace and AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Response from Superior Air Services, Inc.
Thank you for letting us know your experience, we are happy you were able to fulfill our mission to provide Superior Service. Thanks Patrick www.357ac4u.com

Tim L.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
It was great. They were on-time, answered my questions, and did a great job.
Description of Work: I have used Superior Service of Broken Arrow Inc. for A/C tuneup.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Superior Air Services, Inc.
Thanks for the review, we are happy your experience was Superior. 357ac4u.com

Gordon W.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
Aaron showed up on time, gave me some recommendations and services the unit. He also cleaned the upstairs unit. I signed up for a maintenance program which includes an Angie's list discount ...
Description of Work: Check and cleaned our downstairs A/C unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Superior Air Services, Inc.
Thank you for the review, your Tulsa area air conditioning contractor www.357ac4u.com

suszan F.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
They were great. They came out the second time to double check. The guy was courteous and he was prompt. I think he was knowledgeable about what he did. He was just very professional. I was very happy with him. The price seemed a little high to me, but you get what you pay for.
Description of Work: I have used Superior Service of Broken Arrow.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Superior Air Services, Inc.
Thank you for the review, Patrick 357ac4u.com

Tharen P.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
Aaron found the source of the condensation problem we had for the past three years. No one else had searched diligently enough to get to the root of the issue. Superior Service is definitely who we will call for all heating and air conditioning issues and inspections in the future!
Description of Work: Inspected and cleaned three a/c units. Replaced evaporation coil on main system, as well as other parts on that system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Superior Air Services, Inc.
Thank you so much for the review, Patrick Superior Service 357ac4u.com

George G.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
We recently purchased a 26-year old home in S. Tulsa. When we received Angie's BIG DEAL offer from Superior Service for a new A/C we quickly changed our plan to wait until the "off-season" to have a new A/C installed to right now. We made the right decision and not only replaced the A/C we also replaced the 26 year old furnace. From Heather at the office - thru Bucky and Charley (installers) only courteous, highly professional work. The work was done quickly, cleanly and the bill was exactly as stated prior to commencement of work. Approximately 4 hours after completion of the installation, Bucky called to ask if everything was "working as it should be!" At age 74 that was a first for me - a service tech calling to check on their work. I don't think you could ever go wrong with Superior Service HVAC company...I will refer them to everyone I know..
Description of Work: Replaced Furnace and Air Conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

Response from Superior Air Services, Inc.
Thank you so much, . . . Your Tulsa area HVAC contractor 357ac4u.com

Barbara B.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
They had a timely response, I was without air conditioning and they had it installed the next day. I would use them again.
Description of Work: Superior Service of Broken Arrow replaced an air conditioner that got hit by lightening.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,850

Response from Superior Air Services, Inc.
Thank you so much, Patrick 918-357-2248 [removed website]

Claudette R.
07/2013
4.0
heating & air conditioning/hvac
  + -1 more
It was an Angie's List Big Deal that I purchased. They did okay. They're a little forgetful. I'm used to people opening up the unit and really inspecting it and hosing it down and he didn't do any of that. two or three days later, it stopped working. He admitted that he hasn't checked the condenser and he had to replace that so they had to come back out. He didn't charge me for that which was nice. But then he left two tools because I had some other work done during that time and I didn't notice it. So maybe they're not all together with it.
Description of Work: I used Superior Service of Broken Arrow to do an annual tune up on my A/C unit. He didn't add any freon or even open up the unit.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$69

Response from Superior Air Services, Inc.
Thank you for the feedback, we need to know when your experience is less than expected, I will be sure everyone in our company is aware we missed the mark during our weekly staff meeting. It is our passion to provide the most Superior service experience ever, and we will review with the technician the importance of delivering the service as you expected it, being busy during the summer is no excuse. I will personally send you a certificate for a free service, Please accept my apologizes for a less then Superior Service. Patrick 918-357-2248 www.357ac4u.com

Brent R.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
I am very pleased with the efforts and results from Superior when they replaced my 25 yr old AC and furnaces upstairs and downstairs. I felt I received the best value over competitive quotes that saved $$, received the best equipment, and truly professional installation and handling, Josh Burrus, Erin and Charlie did a great removal and install. Several problems were found that could have easily resulted in a price hike to fix plenum problems or code updates. The price did not change. Josh went the extra mile to answer my questions on site, on email and phone calls before and after. All were considerate of my home and requests on site. After the bill was paid, they still went beyond to provide a letter needed for my insurance equipment coverage claim. Overall a very good experience that I am pleased to recommend.
Description of Work: Superior replaced the the AC and Furnace units upstairs and downstairs inside and outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Superior Air Services, Inc.
Thank you , feed back from customers help keep all of us doing our best. . .. We are passionate about service, , , Your Tulsa area Air Conditioning contractor www.357ac4u.com

maxine G.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
Aaron forbis from superior services did an excellent job! He fixed the ac without trying to sell us something we did not need.
Description of Work: Serviced our air conditioner which was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Superior Air Services, Inc.
Thank you . . .. Your Tulsa area HVAC contractor www.357ac4u.com

Barbara W.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
It went wonderful. I would continue to use their service. I called them and they came out immediately. I like that they were prompt and quick. They were courteous on the phone. He did a good job. He went above and beyond. He did stuff that he didn’t have to do. He went in and looked and assessed every part of it to make sure everything is working. He approached me about a warranty. He didn’t pressure me about it.
Description of Work: I purchase a Big Deal coupon for Superior Service of Broken Arrow to service my AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Superior Air Services, Inc.
Thank you . . .. Your Tulsa area HVAC contractor www.357ac4u.com

Jeffery M.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
It was an Angie's List Big Deal that I purchased. It went very well. They were very informative and very professional. They explained everything to me very clearly.
Description of Work: Superior Service of Broken Arrow came and just checked and cleaned the air conditioning system. They made sure that it was running properly. They also took a look at my furnace and recommended some things that needed to be done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Superior Air Services, Inc.
Thank you . . .. Your Tulsa area HVAC contractor www.357ac4u.com

Contact information

5455 S Mingo Rd, Tulsa, OK 74146

http://www.superiorairservices.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Appliance Repair

FAQ

Superior Air Services, Inc. is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Superior Air Services, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Superior Air Services, Inc. offers free project estimates.
Yes, Superior Air Services, Inc. offers eco-friendly accreditations.
Yes, Superior Air Services, Inc. offers a 10% senior discount.
Yes, Superior Air Services, Inc. offers emergency services.
No, Superior Air Services, Inc. does not offer warranties.
Superior Air Services, Inc. offers the following services: air conditioning repair and installation, air handlers & humidifiers. heating.
Plumbing.

Contact information

5455 S Mingo Rd, Tulsa, OK 74146

http://www.superiorairservices.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM