They were on time for the estimate, walked me around explaining what they found and the corrective measures they recommend. The crew was experienced, handled the job like the professionals they are, had folks onsite cleaning debris as it hit the ground! Much more thorough than any other roofing company I have witnessed in the neighborhood. I have recommended Craig to others and will continue to do so. AAAA+ in my book!!!
Description of Work: Replaced the roof on my 13 year old house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nanette N.
05/2018
5.0
roofing
+ -1 more
About 4 years ago I used them for my personal home. I'm a realtor and they worked on two of my buyers as well. Everybody is very pleased. I recommend them all the time. Never had anybody that is not pleased.
Description of Work: Roofing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gary B.
05/2018
5.0
roofing
+ -1 more
They did very well. The cleaned up well and did a good job on the roof.
Description of Work: They installed a new roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Arron D.
05/2018
5.0
roofing
+ -1 more
They did a good job and cleaned up well, They were quick and I had no complaints during or after.
Description of Work: They re-did my roof shingles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Syndy T.
05/2018
5.0
roofing
+ -1 more
Great. Very professional and very detailed ! They did the Roof quickly and cleaned up after job was done. Would never know that a new Roof had been installed because everything was back to normal. No issues with anyone on the job
Description of Work: Complete new roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kevin L.
05/2018
5.0
roofing
+ -1 more
Excellent. Highly recommend this company
Description of Work: Replace roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
JOSEPH B.
05/2018
5.0
roofing
+ -1 more
Crew did a great job and owner or son came everyday to monitor progress. They took care not to damage landscaping and were all day everyday until job was done.
Description of Work: Replace cedar shake roof with a high grade composite
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David B.
05/2018
5.0
roofing
+ -1 more
Perfection Roofing has done a roof for me and a roof for the office building where I work. Both times they were very professional, honest and fair. I think their prices were reasonable and I was always confident I was getting a good value and a well-installed roof. They communicated well throughout the process and were very patient with me along the way. It took me literally years to decide to do the roof at my house (I had been hoping for hail), but they stuck with me throughout. Thanks Perfection of two jobs done well!
Description of Work: Roof Removal & Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Eddie C.
05/2018
5.0
roofing
+ -1 more
Awsome. They came when promised, protected my flowers, kept trash picked up as they worked, cleand all nails and trash at end of job. Very professional and efficient. I would definitely recommend this company for your roofing needs.
Description of Work: Roof replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brenda C.
05/2018
5.0
roofing
+ -1 more
Absolutely perfect. All work done as agreed on time at the agreed upon price. Clean up was performed on a daily basis and there was no evidence of such a large job having been performed upon completion. The new roof has significantly limited the noise inside our home from the extreme wind and storms that we experience. The new color and style of shingles has improved the appearance of our home to the extent that most of our neighbors have made a point of coming over to tell us how much they like the improvements! Craig is very experienced and trustworthy and his knowledge of roofing and materials was second to none in our shopping experience. The actual roofers were courteous, respectful and professional from beginning to end. This was an over all excellent experience resulting in a beautiful roof for the most competitive price! I highly recommend Perfection Roofing!
Description of Work: Removal of old roof and gutters and replace with new roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gail B.
05/2018
5.0
roofing
+ -1 more
It went well. Two days after they finished, I had a limb damage my roof. Perfection came out and fixed it.
Description of Work: Complete reroofing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,000
BELINDA W.
01/2018
5.0
roofing
+ -1 more
While there were a few bumps in the road as far as communication (this is only natural when having something big done), things evened out quickly and I'm very satisfied with the job that was done. Roof looks fantastic! They thoroughly cleared all remnants of the old roof. This company also can install guttering - this will be something I will use them for as well - and also add a partial metal roofing with my shingle roofing in the future. Very excited to use them again. This company will go above and beyond and will work with you on any issues. Also, if you have dogs, probably best to make other potty arrangements. :-)
Description of Work: Tearing off of old roof and replacing with brand new roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,870
David E.
12/2015
1.0
roofing
+ -1 more
Telephone this company to repair a leak in my roof of my home. Salesperson came out the next day. Advised me they needed to make and inspection of the area and based on the inspection could give me a price and then repair the leak. I them waited for 7 days no one came or contacted me. On the 8th day received an email from the roofer that they would be out the next day but did not show. On the 12th day sent another email and made a call to follow up - no reply. On the 13th day advised this roofing company we were no longer interested as we contacted another roofing company and they made the repair that day.
Description of Work: Contacted this company to make a repair on the roof. Salesperson came to make a visit - said they would be back with me after an inspection then with my approval would make the repair.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Jason W.
04/2015
5.0
roofing
+ -1 more
Perfection Roofing did a fantastic job. It's been a year since they re-roofed my shop, and despite it's south side being unprotected from wind, it's held up wonderfully. When a job is done well, and to your expectations it's difficult to point out some of the good things, but some of the things that stuck out to me were; They helped me select a shingle color so that my shop building's roof would be the same color as my house. They cleaned up the work site - not a nail or scrap shingle left. They communicated well, and accurately set my expectations of when they'd be able to do the roofing. Roofing isn't something anyone looks forwarding to needing done, and I hope to not need to hire a roofer for many years to come... but, when I do, I'll be calling Perfection Roofing first.
Description of Work: New asphalt shingles for my 30' x 50' shop building.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Teresa Z.
09/2014
2.0
roofing
+ -1 more
The porch was my dad's. He had been suffing from cancer for the last year and a half. Work was done on April 21, 2014 and he subsequently passed away on July 26, 2014. He was not in any frame of mind to monitor or question work. He thought the work was ok. However, the 9 rafters were completely shattered and this company nailed them back together and "scabbed" on to them - not even putting them through to the inside of the roof so as to be resting on the support beam in both the house portion or at the end edge of the porch. The scope of work as they described was not followed. Roof to be replaced, sheathing and decking to be replaced (several severely cracked and splintered as well). I made a call on 8/14/14 and left message. Received a call back on 8/15/14 and I proceeded to explain I thought the workmanship was very, very poor. He asked in what way and I began to explain about the scabbing of the demolished rafters and he said it was an acceptable procedure and that my dad thought it was fine. He did not let me express my thoughts further and suggested I speak with the owner and he would have him contact me. I told him thanks, I would like that. When you look at the before pictures and see the shape of these rafters, there is NO way they could be salvaged and mad e safe by scabbing on to them. In addition, it is unlikely they took a look at the support beam at the end of the porch, as it has a slight bow at the impact location, which concludes in my mind that it could be cracked. The scope of work also included to replace chain link fench along the one run of the yard where the tree fell. The chain link was stretched back into place and only a smalll 8-10 foot section replaced at the front of the yard by the gate where there was no damage to the fence. The porch was painted with a redwood stain and overspray got on several locations of the siding.
Description of Work: Tried to repair (9) broken rafters and roof on a 16 x 35 foot back porch from damage of a large tree from neighbor's yard.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0
$5,800
Response from Perfection Roofing Inc
In response to this review. [member name removed] has /had never been involved in anything to do with her fathers roof /porch repairs. We have never spoken or met in person except for phone call about 3 weeks ago. When her father initially contacted us in March, he had stated a tree had fallen on his porch and he needed assistance. I met with her father , inspected damage, and offered to prepare for him an insurance report and estimate to assist him in making sure the adjuster addressed and paid for all his damages. He thanked me and agreed. I then prepared a report for him showing how all damages should be addressed by insurance adjuster and delivered it to him. He then dealt with the adjuster on his own and settled his claim (I presume). He then contacted me and asked for an actual proposal from me for the work he wanted done including: roof repair, deck repair, fence repair, porch rafter repair. I prepared his estimate and he signed it and we began work. Upon preparing to repair/replace porch rafters, he came out and wanted to make sure we were going to "sister" new rafters to the old ones as this would make them stronger and was the "proper" repair since the rafters were tied in to the eaves and not part of the dwelling rafters. We agreed. Upon removing the portion of shingles at the transition to add Ice and Water Shield, we realized the decking over the porch was not as damaged as we anticipated. I explained this to him and he stated that was ok, but since we didn't need to replace as much decking, could we re-stain his porch beams, ceiling, and louvers instead with a high quality cedar stain? We agreed to do this for no adjustment to his price since we were not going to need as much decking as anticipated. He also asked if we could add gutter screen to his rear gutters, we agreed at no charge. Upon completion of his work he stated he was "very happy" with the results and issued us a check immediately. Now, months later we are contacted by his daughter, [member name removed] complaining of the work we didn't do on his insurance report (which was not the work we agreed on anyway) wanting us to refund money etc. We completed all work on the agreed upon contract except for the quantity of decking. In lieu of less decking, at his request, we added gutter screens and staining for the entire rear porch. We have no reason to believe that the actual customer, who wrote us a check, issued payment, and inspected and approved the repairs and how we completed them, was completely satisfied. To have a complaint issued on Angies list by his daughter, after her father has passed, 4-5 months later, is simply questionable at best as to motives, concerns, and wishes. We have no choice other than to believe that based on his appreciation, timely payment, and genuine appreciation, he was a satisfied customer. We are genuinely sorry to hear about his passing.
Patrick S.
06/2013
5.0
roofing
+ -1 more
The whole experience was great. The quality of the work was excellent. The employees were professional and took pride in their work. The company handled the bidding and follow up very fast. If you need a job done now they can do it. Their suggestions were taken and the house looked better for it. The company is honest and you will feel glad that you had them do your work.
Description of Work: Reroofing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,900
Phyllis T.
02/2012
5.0
roofing
+ -1 more
They were prompt and very competitive with their price. They worked very carefully around the property. They made sure they picked up all nails each and everyday. I watched them roof the neighbors house, and I seen that they cut everything very straight and did excellent work.
Description of Work: They cam out and installed a new roof.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,000
Terry B.
08/2011
5.0
roofing
+ -1 more
There were no problems during the process and we don't anticipate any problems whenever we have rains again, but if we do, we'll be sure to report about it.
Description of Work: Complete re-roofing due to hail damage to existing roof. They removed the old roof, re-roofed with selected shingles and cleaned up after themselves pretty well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Jerrie P.
03/2011
4.0
roofing
+ -1 more
I called Perfection because they were a roofer that said they would "pay your deductible". That worked out pretty well, but that meant I never got a price on the job until it was complete and billed. Even the estimate didn't include an amount, which means is wasn't really an estimate. The only other thing I didn't really like was that they really didn't say much of anything about different shingle types and qualities - just went ahead and put the cheapest one down. In this particular instance, that was fine, but had there been more discussion about the details I think I would have made another choice of shingle. I said I would use the company again because I had no major issues with them (at least not so far, it's only been a few months), but I would not just call them first. I would go back to the drawing board and consider other companies before making a decision.
Description of Work: Tore down two layers of shingles and put down new roof.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$5,300
G D B.
07/2010
5.0
roofing
+ -1 more
They were fast, efficient and neat. They patrolled the grounds for stray nails and debris. They left it better than they found it. I would use them again, but hopefully not for another 15 years or so!
Description of Work: Hail damaged our roof. We already had 3 layers of shingles, so they stripped the roof down to the rafters and started from scratch. They laid down new plywood, installed the roof cap, replaced flashing, and reshingled the roof--all in two days.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Susan F.
07/2010
3.0
roofing
+ -1 more
The roofer made an appointment with me and said that he would call me back but then told me that he forgot about the appointment. So I didn’t get a call from him and I didn’t use his services to get the work done. He came out to give me the estimate. We decided to hire an architect and do some other kind of planning instead of just installing the roof on the old house. The roofer did come the next time and he was very professional at that time. It was irritating and I actually had two interactions with him. So the first interaction was bad and his responsiveness was poor.
Description of Work: I received an estimate from Perfection Roofing in the end of last year for a roofing job.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
1.0
punctuality
1.0
$10,000
Response from Perfection Roofing Inc
After reading your complaint from a customer survey, we are taking the time to respond. We are sorry that you had this experience. After checking our records I did not find a call slip in 2009 to verify your original call. We pride ourselves in our customer service and your complaint is not the norm. We hope that you would call us again if the need arose and we could better serve you.
Bill S.
08/2008
5.0
roofing
+ -1 more
They did a really nice job on the repair. They came out pretty soon, right after the storm. They couldn't come right away because there was so much work, but they were pretty prompt under the circumstances. I would recommend them to anybody.
Description of Work: We had some storm damage to the roof and they fixed it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lacey C.
04/2008
1.0
roofing
+ -1 more
They came out and did and estimate and then without telling me the price wanted me to sign a contract. They then came to my office and wanted me to sign the contract and when I said let me think about it because I was advised to get several estimates. I asked do you have a card, he said yes and went to his truck and never brought in the card. They were very unprofessional and never gave a price on the roof like I had asked.
Description of Work: They came out and gave us an estimate on our roof.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Perfection Roofing Inc
After reading your complaint, I did some research and did not find a record of you calling us, "Perfection Roofing, Inc". The actions you described are not normal to the procedures our estimators are required to follow. When you received the first estimate our phone number and address are printed on the form, along with the estimator's name. You should have called our office to report such behavior. Our estimators would never have come to your office unless you had made that request. "Perfection Roofing" does NOT do "pressure sales" We are sorry you had such an unpleasant experience; but, do not believe it was our company. If you ever have need of further roofing services I hope you would give us the opportunity to show you "Perfection Roofing's" excellent customer service.
06/2007
5.0
roofing
+ -1 more
Good experience. Danny Peck was prompt, courteous and efficient. He made a 2nd visit because it appeared the roof was still leaking. However, the places he repaired were not leaking, but he found another leak which he promptly repaired at no charge.
Description of Work: I thought I had 2 leaks in my roof. Danny caulked one pipe that was leaking and found a hole caused by a hammer which he repaired. On a return visit, he repaired shingles that were too short, which with heavy rain may cause a leak. There was no charge for second visit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
SUZAN R.
05/2007
5.0
roofing
+ -1 more
I have used this company three times before and by gosh, they are wonderful. I have no complaints with my roof at all. It did cost a little more than a usual roof. Only because there was quite a bit involved. Overall, everything is just fine and I am very happy. I have no leaks or anything. The men treated me very kind, too. A recommendation is not very hard to give here.
Description of Work: Perfection Roofing replaced a wooden shingled roof with an asphalt shingled roof. They re-decked the roof and there was also quite a bit off plywood involved as well. This was done on my 2800 square foot home.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Roof Cleaning,
Roof Ice/Snow Removal,
Insulation
FAQ
Perfection Roofing Inc is currently rated 4.7 overall out of 5.
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM
Perfection Roofing Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa