Peak Plumbing & Mechanical

So one day I go out to use my hose and there is no water pressure but I noticed water is coming out of the bottom of the house out of the crawl space and we have a home warranty so we call the home warranty and they give the job to peak plumbing so in two days Peak plumbing finally comes out and they go to the crawl space opening and look to see what is going on and they see what the problem is and he says he can have it fixed probably tomorrow but he just needs $100 trade fee that the home warranty is going to require or they are just going to deny it so me and my wife not knowing anything being a first-time homeowner give it to him only to get a call that night from the home warranty place saying that it has been denied and they will not be paying to fix it so 4 days rolls around and we are calling them emailing them texting them not getting any response finally he responds with this text message that I've attached to this review saying that they are on Grand lake today and that they won't get to it till next week remind you it's already been 4 days and we've had no water because the city had to come shut it off so the house didn't flood and then he put snarkily hope you guys get it done good luck and then I asked like anybody would am I getting my hundred dollars back and he says no so he steals our $100 and then proceeded to say that he's going to call the home warranty place and get another hundred for spending some time on the phone trying to get it covered my wife and I could not believe it we thought this kind of thing was illegal or has to be illegal I guess all the reviews about home warranty places are true and how they get bottom barrel companies that are trash anyways to do jobs and then they just steal your money and don't ever come fix it or fix it in the first place when they do come out. I am so disgusted with the way this business had treated us. I'm going to do everything in my power to get my money back this is illegal in some form I don't know how but do not use this company.. do not use this company!

They called ahead and asked what type of wall the faucet was in , I hadn't told them at the time. They wanted to know so they could pick up what they thought they would need on the way over. Which by the way they were able to come the day I called, everyone else I talked to was going to be a 2- 3 day wait. They had what they needed and had it repaired in about an hour or so. I didn't ask for a price up front so if it was high or not I wasn't near as concerned as getting it fixed asap as it had been leaking ( more like running) for almost a weak before we discovered it. The biggest concern at that point was to minimize any water damage. To me the price was fair it was fixed fast and right and that's what I wanted.

Usually I would tackle this myself but I have a home warranty. Peak came out on time and replaced my tank and were gone in an 1.5 hours. They cleaned up and double checked for leaks before leaving. I would highly recommend them.

They were really good. They were very professional. They worked with us. He only did the necessary work and nothing extra. They were superb.

They were very prompt and professional. Did a great job and referred me to a reliable drywall expert to repair the water damage.