Description of Work: Replaced fuse in Microwave oven, evaluated issue with washing machine
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Terrill C.
04/2015
5.0
appliance repair
+ -1 more
The dealer from whom we bought the refrigerator suggested them. It was a bargain. It went very nicely. They were prompt and knowledgeable.
Description of Work: It was the motor that died on our side-by-side refrigerator. He did some repairs to get it working again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$102
Renee G.
03/2014
5.0
appliance repair, heating & air conditioning/hvac
+ 0 more
Awesome.
Description of Work: We used Omstead Service Co. Inc. for heating and A/C and appliance repair service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
John F.
12/2013
5.0
appliance repair
+ -1 more
I've used them on a couple occasions, and they have never failed. (Date of last service is a guesstimate.) The same gentleman performed both repairs. He was prompt and very professional.
Description of Work: One call was to replace an A/C fan motor and the other to repair my refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Valerie P.
03/2012
5.0
heating & air conditioning/hvac
+ -1 more
Anthony, the technician, was courteous, professional, friendly and perfect. He did not speak to me like I was an idiot and he answered my questions. Based on my previous experience with Omstead, that I use them based on a recommendation, and my desire to have AC, I went with a new, more energey efficient unit rather than spend over $500 to reair a 16 year old unit. After I told a neighbor I was told I should phone others. I phoned others and each call made me more confrident of my decision. This same neighbor let the tech in and commented how impressed he was with Anthony. I think the Omstead company is the only place to use for your HVAC needs.
Description of Work: My air conditioning unit went out. I've been using Omstead for years based on a friend's recommendation. This is the 2nd time I've needed them and they responded promptly. I purchased a new AC unit .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
Nora R.
12/2011
5.0
heating & air conditioning/hvac
+ -1 more
Overall everything went extreamly well. Work done on both houses (replace compressor at one house, seasonal tune-up and new AC unit at house number 2). Anthony kept me updated about what to expect as far as when the compressor part would come in which I really appreciated. Also, the compressor was still under warrenty (10 year warrenty that was set to expire in less than 1 year so I feel very lucky). Anthony took care of everything and completed all the work just as he told me he would.
Description of Work: I met Anthony with Omstead when he came out to check on an AC unit that wasn't working and I was so impressed with him I decided to have him come out to another home I own for a seasonal check-up and then decided to buy a new AC unit from them as well. Anthony did all the work for me on both houses. He was very professional, curteous, honest, just an all around great person. Everything is working beatifully.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
NELWYN B.
11/2011
1.0
appliance repair
+ -1 more
They were not apologetic. I called them and I told them that the repair man said it was fixed. He said the refrigerator part would cool the freezer compressor. It had not quit running at the start time of the repair - it was just not freezing well. He just took it apart and couldn't get it back together and then it wouldn't run at all. And then they refused to come back. I had never, ever had anybody treat me like that. I would never use them again.
Description of Work: They came out to repair my sub-zero freezer. They tore down the compressor. They could not put it back together. The service man had to call in to their business and somebody had to tell him how to put it back together after he tore it up. Then he left and told me it was repaired. It was not repaired and it would not run at all. I called them back and they were extremely rude and said they would not come back to fix it. That is when I called a different company which was very, very nice and they fixed it.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$200
Michelle B.
11/2011
5.0
heating & air conditioning/hvac
+ -1 more
They were great. They came within hours of my calling. I had my new motor the very next day. I like them so I keep calling them back.
Description of Work: I used Omstead Service because the motor on my air conditioner went out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mitzi H.
09/2011
5.0
appliance repair, heating & air conditioning/hvac
+ 0 more
The service person arrived at the appointed time and said the "computer brain" had gone out which he said was common with this model refrigerator. I appreciated the fact that he had one with him so I didn't have to wait for a part to be ordered. He was courteous, kept me informed and cleaned up before he left. I would use this company again. In fact I need my gas fireplace repaired and will call them for that repair.
Description of Work: My side-by-side refrigerator had just quit and I had it repaired.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Francis X D.
08/2011
5.0
heating & air conditioning/hvac
+ -1 more
From first contact to service delivery, everything went well. Good service, punctual, and affordable.
Description of Work: After a thunderstorm came through last night, my parents woke up without a/c. With triple digit heat in the mid-west, having an operating a/c is critical. My dad contacted Omstead on a Sunday and they were out within 3 hours. The technician was professional, tested the wiring and confirmed we did not need to replace the unit, only a breaker. The tech assisted with the breaker repair and we had a/c within minutes. Service on a Sunday for ~$100 in triple digit temps is a bargain!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Andrew G.
07/2008
5.0
heating & air conditioning/hvac
+ -1 more
Excellent overall. Office staff was professional and friendly as was the tech. The tech called ahead just before reaching our house so as to let us know he would be there shortly. He seemed knowledgeable and quite willing to answer questions and explain things.
Description of Work: Central A/C was not cooling adequately and eventually iced over. We were referred to Omstead by a friend so we called and the tech came out the same day. The tech quickly diagnosed the problem as a freon leak at the evaporator coil connection. He fixed the problem, added freon and was done in less than an hour.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
07/2006
4.0
appliance repair
+ -1 more
I WAS HAVING A LITTLE PROBLEM WITH THE PRICE OF THE SERVICES AND THE FACT THAT THEY KIND OF JUST THROW THEIR TOOLS ON THE FLOOR. I WISH THEY WOULD BRING SOMETHING TO PUT THEM ON. OTHER THAN THAT, THEY DO GREAT WORK.
Description of Work: THEY CAME TO REPAIR THE STOVE.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Chris Y.
07/2006
5.0
appliance repair
+ -1 more
I WAS NOT VERY HAPPY WITH THE PRICE OF THE SERVICES THAT THEY PROVIDED. I THINK THAT THEY ARE A LITTLE TOO HIGH. I WAS REALLY SATISFIED WITH THE WORK THAT THEY DID FOR ME. THE QUALITY WAS GREAT.
Description of Work: THEY CAME TO REPAIR MY REFRIGERATOR.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
MEGAN S.
07/2006
5.0
appliance repair
+ -1 more
WE HAVE BEEN USING THEM FOR YEARS FOR APPLIANCE REPAIRS AND THEY HAVE ALWAYS DONE GOOD WORK FOR US. THEIR CUSTOMER SERVICE IS TOP NOTCH AND THEY ARE ALWAYS ON TIME AND PROFESSIONAL.
Description of Work: THEY CAME TO THE HOUSE AND FIXED OUR WASHER.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
07/2006
5.0
appliance repair
+ -1 more
I HAD NOT EXPECTED THEM TO BE ABLE TO GET EVERYTHING WORKING SUCH A SHORT TIME. THEY ONLY TOOK TWO HOURS TO COMPLETE THE JOB. THE PRICE WAS GREAT FOR SUCH SPEEDY SERVICE. I AM SATISFIED WITH THIS COMPANY.
Description of Work: THEY REPAIRED THE ICEMAKER IN MY FRIDGE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Heating and Air Conditioning
FAQ
Omstead Service Co. Inc. is currently rated 4.7 overall out of 5.
No, Omstead Service Co. Inc. does not offer free project estimates.
No, Omstead Service Co. Inc. does not offer eco-friendly accreditations.
No, Omstead Service Co. Inc. does not offer a senior discount.
No, Omstead Service Co. Inc. does not offer emergency services.
No, Omstead Service Co. Inc. does not offer warranties.
Omstead Service Co. Inc. offers the following services: AC Repair, Appliance Repair, AC Installation, Heating Repair, Air Conditioning Repair Service