Neighborhood Garage Door Service of Tulsa

Charged me $300 just to lift garage door so I could get my cars out. Then gave me an estimate of $2000 to repair garage door. Another company fixed the door for $279.

first let me start by saying how happy I am that the first place I called didn't call me back and I was able to find this company! Our garage door broke on Thursday, March 31sf around 7 pm. It would not open more than about a foot from the ground. We called the big name service and no one answered. They didn't even answer their "emergency" line. Talk about frustrating! We use our garage door to get in & out of the house, we never use the front door, we don't even know where our house keys are. So to us, this was an emergency. The next day, Friday April 1st, we still didn't hear back from that place we called, so I came to Angie's list to find someone else. The 1st place listed under "Garage Door Repair", had several reviews and had a great rating so I called. I left a voicemail for the guy who was listed as the contact. He never called back even after me expressing how important it was we get it repaired ASAP. (Which still have not heard from him and today is Saturday) The first company did call my husband back and quoted him and said it would be after hours to send someone out that day and would cost an additional $50! Well luckily by the time this happened I had already found Neighborhood garage door service and saw that they don't charge extra for same day service. So I called and spoke to Nick. What a nice guy! So friendly and helpful! He said he could have someone out within the hour. I set up an appointment for that afternoon (my husband and I were both at work) and my husband went to meet him. The appointment was for 1-4 and I was told he tech would call me before he heads our way. Jared called about 1:30ish and said he was about 10 minutes away. Everything else that that happened was through my husband as I was stil at work. However, from everything my husband told me, this is such a great company. I was quoted that since I'm a first time customer, the diagnostic service call would only be $29. And that based on my description of our garage door, the approximate cost would be $150-$200. I was very adamant about knowing this due to other reviews stating they were pricey. He assured me that the cost would be as he quoted and if not, they could work something out so we are not left with a broken door! That was so incredible to hear. Great customer service!!! When everything was said and done, they upheld their quote and our final cost was about $250 all together. Jared the technician was so friendly and he got the job done, quickly and accurately. Our garage door has never worked better! i highly recommend this company to EVERYONE!

I called on a Monday a.m. after the most reviewed local provider didn't even return my call. They said they could be out very soon and arrived within 90 minutes. They were very professional and courteous. Replaced the springs with slightly heavier ones, which I appreciate. They worked promptly but it was obvious they were very thorough and very neat. They made sure I operated all of the doors and was happy with the result before they wrapped up. Indeed, all of the doors now operate much quieter and more smoothly. I'm sure this will help prolong lives of the openers. Prices are not "bargain" but I've dealt with a lot of garage door issues on other houses and with several local companies. None were ever as prompt and professional so I deem the somewhat high cost to be the price of 1st class service. It's the old "get what you pay for" adage. I've given up on bargain services after a lifetime of experience. I'm satisfied and I recommend them highly.

Excellent price and very timely service done in one day Would highly recommend

Neighboorhood Garage Door provided great service They came the same morning I called for help and were quick efficient and honest I would definitely recommend them

Quick response to call for service. Work was done efficiently.

extremely professional and punctual.

very personable very helpful and explained the process and talking about follow up maintenance

Yee was good and very fast i really enjoy his work

GOOD,A BIT PRICEY BUT EVERYTHING WORKS FINE

He did it well He was very professional the garage door finally works it was a really pain

Very pleasant very kind man Fixed everything right up

Everything when well The tech was a great guy really cut me a deal cause i wasnt expecting to pay that much but he helped me out really nice guy

Very satisfied with the service Excellent technician

This guy was super nice got everything that I needed fixed I will definitely recommend this to others

Looking for a great service and found it. Very happy with the work that was done!

Very satisfied with the service and the quality of the work!!

He was great and on time. Super happy with service!

He was great and very easy to talk to Super quick he was only here for a short time

Yee is an asset to his profession and the company. He came out was professional and was friendly and engaging.

Very good and fixed it in no time. I would call him for all my repairs

Dustin was very professional - found the problem and fixed it promptly.

My experience with Dustin (the repair person) and the lady who set up the appointment for me via phone was great. I got an appointment within a few days of my garage door failing to open, and the lady was polite and very professional. Then the day before my appointment, I got another call from them to tell me when I could expect to see them tomorrow. I had a few other things going on that morning, with taking my little one to school and other errands, and so the lady said no problem, I will make a note of that and make sure the technician knows to only call between such-and-such time. I liked that little bit of extra effort on their part to work with me, not just say this is what we have deal with it. Dustin gave me a call to let me know he was in route about 20 minutes before he arrived the next day, which was nice. And when he got here he was friendly and took time to explain what had caused my door to fail in detail. He said it would take about 30 minutes to fix, and sure enough, it took just 30 minutes. After completing his work he went through with me what he had serviced and fixed, and even gave me some helpful tips to help keep my garage door working smoothly for as long as possible. All in all, it was a very pleasant experience for me with this company, and I will definitely give them a call again when I need them in the future!

We wouldn't call Tulsa's Choice Garage Door Company again. They were kind of overpriced, when they got here they quoted one thing over the phone and then of course it was worse when they got here. We weren't real happy with the price. We usually use another company and my husband didn't realize that and called the wrong place. The thing we didn't like was that they stuck stickers all over our garage with their phone number on it so to ensure we call them again. I just don't like stickers all over the place, there was one on the garage door, one by the garage door, one by the garage door opener and one on the garage door and that part I just thought was a little over the top. Trying to get the car out of the garage, my husband kind of forced it and the garage door opener smoked, the unit. So they told us that we are going to have to buy a new one and my husband got online and then the went to the other company where we usually go and they said that it just needed a cylinder thing and for 27 dollars we fixed the garage door and they had told us that you just have to buy a whole new opener. I wouldn't recommend them. I got a quote over the phone for the spring that was broken and when they got here it was worse than that but my husband really dealt with them.

They did an excellent job. They came on short notice. It was everything that I could ask for.