They straight up lied about prices upfront. Do not use them. They will rip you off
Description of Work: Gas valve replaced
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$420
Ann T.
10/2020
2.0
heating & air conditioning/hvac
+ -1 more
Terrible! PSO gas tech was called to turn gas on at my property. He did and he said everything was working, BUT he said I had to replace flex line because they were not in compliance. He had to flag and turn off until I replaced line. I bought the unit from Steve Murrell. He said that he had to replace replace many lines. So, not only did he replace the line HE SO CALLED REPLACED other items HE SAID THAT NEEDED TO BE REPLACED in order to get the gas unit working. IT WASN'T BROKE!!! He charged me over $500 dollars. He had me waiting 2 weeks after his first initial trip to replace flex line. He said he had to order some other part also. This flex line replacement which he said would cost 35 dollars turned into over 500 dollars. STEVE MURRELL took advantage of me and I WAS VERY DISAPPOINTED. I asked for a detailed receipt and he got extremely angry at me because I insisted. I know why he didn't because HE KNEW HE WAS RIPPING ME OFF! I do not trust this company ANY LONGER!!! I referred him several times before.
Description of Work: The flex line needed to be replaced.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$550
James M.
12/2016
5.0
heating & air conditioning/hvac, water heater repair
+ 0 more
Could not be happier, they did a great job, fast and efficient and friendly. Came through when we needed them most! The price I quoted below was for both jobs, I would hire them again in a minute!
Description of Work: I have had Murrell Heating And Air Conditioning out to the house twice. Heater problems and Hot water tank had to be replaced. Both times they were professional and the price couldn't be beat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Andre C.
04/2016
5.0
heating & air conditioning/hvac
+ -1 more
My wife and I recently purchased our first home and about 30 days after we moved in the central air conditioner wasn't blowing cold. We were told that the unit was only about 7 years old. We had another company come and check the unit and they told us that our coil condenser was not compatible and that we will need to replace our whole system cheapest rate was $1500. We were refereed to Murrell Heat and Air after we got the quote from the other company. Steve was on time and very professional. He looked and the unit and saw that the outside connection wasn't welded properly and that we had no coolant in the system. He fixed the weld to prevent the leak and charged the unit with Freon. He was in and out with in 45 mins and fixed the issue for about $300.00.
Description of Work: Fill central air unit with coolant and fix a bad weld job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Roberta S.
02/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: They added central air to the existent central heat. They were efficient, fixed a few things that they noticed were needing a little maintenance (insulation tape, etc). They were efficient and responded to our single call-back to attach a wire on a thermostat that one of the painters knocked loose, without additional charge. Would definitely use them again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$3,800
Ralph E.
05/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Major repairs and start up of dormant commercial HVAC equipment. Everything went very smooth as expected. No surprises.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
William B.
03/2015
5.0
heating & air conditioning/hvac
+ -1 more
Another company in town fooled around for a week, in sub-freezing temperatures. A friend recommended Steve, and they were there within 3 hours. He quickly found the problem with the "flame detector", had an equivalent part in his truck, and in less than 30 minutes we were warm again. The price was also very fair for such quick service. He even left me the old part to show what had failed.
Description of Work: Replaced parts in my furnace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Jim O.
02/2013
5.0
heating & air conditioning/hvac
+ -1 more
Came out the same day, ordered part and came out two days later when part arrived. Blower was replaced professionally and at a good price.
Description of Work: Replaced malfunctioning blower in central heating unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Jim O.
07/2012
5.0
heating & air conditioning/hvac
+ -1 more
I called Steve Murrell to fix a inoperative air conditioner. He was able to get out in less than a day in spite of it being the hottest day of the year with many service calls. In the past, he has replaced one of our furnaces and air conditioning systems as well as making service calls. He has always come quickly and when he said he would, His work has been excellent with never a need for a callback. His prices are below average.
Description of Work: This company serviced our central air conditioners. In the past, they have also replaced a central furnace and air conditioner.
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Service Categories
Heating and Air Conditioning,
Water Heaters
FAQ
Murrell Heating And Air Conditioning is currently rated 4.2 overall out of 5.
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 5:00 PM
Murrell Heating And Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Murrell Heating And Air Conditioning offers free project estimates.
No, Murrell Heating And Air Conditioning does not offer eco-friendly accreditations.
No, Murrell Heating And Air Conditioning does not offer a senior discount.
Yes, Murrell Heating And Air Conditioning offers emergency services.
Yes, Murrell Heating And Air Conditioning offers warranties.
Murrell Heating And Air Conditioning offers the following services: Service, sell, and install residential and commercial air conditioners and heaters all hdac equiptment.